Help and Support of problem with Windows 7

Similar Questions

• Windows Help and support links opens with Word

  Original title: windows help and support links does not not correctly__

  my colleague tried to 'fix' my computer while I was on vacation and it reindexed. Now when I try to load the links help and support it loads Word instead of Explorer. How can I solve this problem?

  Hey dhender,

  Looks like the file association is messed up. Change the file association for help and Support and see if it works.

  Here's how to fix the associated file.

  a. Click Start and type default programs in the start search field.

  b. click default programs list programs.

  c. click on associate a type of file or Protocol with a program.

  d. find the .hlp file.

  e. Select .hlp file and click Change program.

  f. Select Windows Winhlp32 Stub list.

  This should be it.

  Detailed explanation of the file association is available here.

  Change the programs that Windows uses by default

  http://Windows.Microsoft.com/en-us/Windows-Vista/change-which-programs-Windows-uses-by-default

  If you are interested, you can look in this article as well.

  I can not open Help files that require the Windows Help program (WinHlp32.exe)

  http://support.Microsoft.com/kb/917607

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• "My external hard drive does not appear in Windows Explorer and cannot open 'Help and Support', an error message" Windows cannot open help and Support because a system service is not ongoing.

  Original title:

  Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.

  Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?

  Hello

  You did changes to the computer, before the show?

  Solution A:

  For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.

  Method 1:

  Check out the following link.

  A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

  http://support.Microsoft.com/kb/925196

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 how to back up and restore the registry in Windows

  Method 2:

  Connect the external hard drive on another USB port and check.

  Solution B:

  For the problem with the help and Support, check if the service is enabled.

  a. click Start, click run. In the Open box, type services.msc and press ENTER.

  b. right-click on the service called Help and Support , and then select Properties.

  c. under the general tab, set the type Startup to Automatic and click Start.

  d. close the services window and check for the issue.

• The guide to "Help and Support Center" installed for Windows XP Media Center 2004 is largely outdated and must be updated.

  I have version Dell of Windows Media Center 2005 (service pack 3) installed on my XPS 600 desktop computer.  The installed Help and Support Center guide date for use with Windows Media Center 2004 and has never been updated to include most of the changes system over the past six years. Dell or Microsoft should be responsible for the update of the guides or instructions that are installed on the operating system. Not only that, but Media Center and Movie Maker themselves also grossly neglected as updates are concerned.
  The currently installed Help and Support Center guide is missing details on significant changes to Windows applications and utilities.  I rely on up-to-date information to make changes to my OS applications and utilities.  There is a lot of information in this guide that is incomplete and misleading and therefore not very reliable.
  I have an OEM of Windows XP version and I wonder if there is an update of current or replacement for this system guide and who is responsible for the update.

  Nothing in XP will be updated. The current Windows operating system is Windows 7. XP is already three iterations of the windows behind. A great substitute for the XP search feature (which was never very good) is Agent free Ransack.

  http://www.Mythicsoft.com/agentransack/ MS - MVP - Elephant Boy computers - don't panic!

• "Help and Support" display problems

  When I use "Help and Support" on my system, it displays correctly.  There is a red X in a box which replaces pictures should be displayed.  I've looked everywhere & can't find a fix for this problem.  It is very annoying & I use only my new system for about 8-9 months.  Photos of ALL my other programs software, internet browsers, etc. are working properly.  It's just the 'Help and Support' area that is not working properly.  Please let me know what I can do to solve this problem.  Thank you!

  "This will happen if the registry setting of Content Type of the file for certain types is missing or incorrect. To fix the problem, download helpcontentfix_vista.reg in the article attachments section and save it to the desktop. Right-click on the downloaded file and choose merge. "The REG file sets the values of Type content types of XML/XSL/PNG/JPG/CSS files and so to solve the problem.

  Windows Vista and Support help pages do not display correctly
  http://www.Winhelponline.com/articles/194/1/pages-in-Windows-Vista-Help-and-support-are-not-displayed-correctly.html

• I use Windows Vista Basic, and you encounter problems with Windows Update.

  I keep getting ""updates could not be installed"Windows automatic updating mode.» I'm also failed when I attempt to download and install the updates manually proposed. I constantly get a message, "some updates failed to install, 57F error Code. I tried several times to identify what error code means 57F but with negative results. Whatever it means, I want to fix this problem, so that I can download and install all Windows updates sent me.

  Maybe this will help. Also check out this post.

• Open windows help (HTML) and Windows Help and support of the 100... each program file, I opened

  Original title: help and Support.

  Open windows help (HTML) and Windows Help and support of the 100... each program file, I open... I disabled the assistance and support of windows, it did not stop... PL, help me...

  I once formatted the c drive, but it did not stop... It consumes the pagefile (util) and more problem occure... Please help me!

  Hello

  Step 1: Search for the issue in the clean boot state.

  Step 2: Online virus and malware scanner and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Step 3: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Reference:

  Using the event viewer

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

  Understanding of event viewer

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

  Procedure to view and manage event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

• A blank window appears when I click on help and Support.

  Original title: help and support the problem

  I have vista Home premium, when I click on help and support, the window comes up empty, when I do a search it is said, not found in the help topic, this content under construction, we were able to recover the requested topic, how can I get the help to work again window?

  Hi jak509,

  In addition, you can check if this article helps.

  I can't open the help that was created in Windows Help format (WinHlp32.exe)   I hope this helps.

• How to turn on help and support

  How can I turn on help and support, Windows XP

  You see a message like this:

  Windows cannot open help and Support because a system service is not ongoing enforcement.
  To resolve this problem, start the service named 'help and Support '.

  With the help and support in the past and it he used to work, what do you think might have changes on your system since the last time it worked correctly?

  Have you ever used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean, repair, tune up, speed up, compact, compress, faster, power, boost booster, guaranteed.

  Look in the Services applet and check to make sure the help and Support Service is listed, set to automatic startup type and has a status of started (it should start on its own if it is needed and not already running).

  To do this, click Start, run and enter in the box:

  services.msc

  Click OK to launch the Services Applet and find help and assistance.

  Highlight the help and assistance, right-click, choose Properties, and set the startup type to "Automatic", click OK to save the changes.

  Make a right-click Help and support again and choose 'Start' and the Status column must pass to "started."

  If that all works, see if you can get help and Support now.

  If this does not work, describe as much as you can what happened.

• I click on start and go to help and Support application, but a pop-up appears «Microsoft compilation error code 800A03EE, can be used to help and support...» Help

  "When I open start and click Help and support, it opens the page, but when I click on one of the options, as the information systems, troubleshooting or Ant other option a square small pop-up appears with the following message" Windows Script Host

  Script: C:\windows\help\oem\scripts\Launch.jse

  Online: 1845

  Char: 3

  Error: Expected ') '

  Code: 800A03EE

  Sourse: Microsoft JScript Compilation error

  For this reason pop until I can't use the help and support that came with the HP Pavilion notebook PC

  HOW THIS CAN BE SOLVED? Help please

  Will search for your answer

  Hi Petey61,

  ·         Did you do changes on the computer before the show?

  ·         Why you try to open the help and support?

  Follow the suggestions below for a possible solution:

  Method 1: Try the SFC (System File Checker) scan on the computer.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 2:

   

  Step 1: Create a new user account.

  Follow the link below to create a new user account and check if the problem persists.

   

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  If the problem is resolved, the fix for the damaged user account.

  Step 2: Difficulty of damaged user account.

  Follow the steps in the below link to fix a corrupted user account.

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  It will be useful.

• I click on start and go to help and support the request, but a square pop-up "microsoft compilation error code 800A03EE, AND CANT USE HELP it AND SUPPORT

  "When I open start and click Help and support, it opens the page, but when I click on one of the options, like systema information, troubleshooting or Ant other option a square small pop-up appears with the following message" Windows Script Host

  Script C:\windows\help\oem\scripts\Launch.jse

  Line 1845

  Expected error

  Code 800A03EE

  Compile Microsoft error

  Because of this pop up I cannot use the help and support that came with tis pc model HP 60 - 237NR NOTEBOOK PC.

  HOW THIS CAN BE SOLVED

  Hello

  1. have you made recent changes to your system?

  2. why you try to open the help and support?

  3. how you try to open system information page?

  Method 1: Run a sfc scan.

  Follow the steps in the below link to perform a sfc scan and look for errors.

  http://support.Microsoft.com/kb/929833

  Check if an error occurs.

  Method 2:

  Step 1: Create a new user account.

  Follow the link below to create a new user account and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  If the problem is resolved, the fix for the damaged user account.

  Step 2: User account of Fix corrupted.

  Follow the steps in the below link to fix a corrupted user account.

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  It will be useful.

• "Error - a problem prevented the document under analysis. Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner"while trying to scan using HP G4050 on windows 7

  A problem prevented the document are analyzed. Windows 7 - HP G4050 scanner.
  I have a HP G4050 which worked fine with Vista.  After the upgrade to Windows 7, I get the following error when scanning:

  A problem prevented the document are analyzed.  Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner.

  I get a different error during an attempt of an overview.  It starts to get an overview of the page, gets about 2 inches to the bottom of the page and then I get the following error:

  An error occurred when you set the properties of the scanner.  If another program is scanning, please wait to complete, and then try again.

  I downloaded the latest driver (and reinstalled several times) of HP with no luck.  No errors are recorded in the Application events.

  I'm going nuts trying to figure out this one!  Thanks for your help.

  BT

  Update:

  I finally had time to unplug the scanner, wait 60 seconds and then plug it again.

  Problem solved.

  Scan of stupid...

  BT

• Problem with the help and support after Windows Update

  Hello

  After downloading some updates from microsoft, I now cannot open the option "help & support". It is said ' sorry Internet Explore cannot download / help.

  Anyone got any ideas how I could restore the option ' support & "?

  concerning
  Dale

  Hello

  It would be useful to tell us what operating system you have and what computer you have. Regarding your problem:

  who help and support option do you mean? Help windows?

  Moreover, already checked the website of microsoft? Would be useful for you since almost all topics around the windows are covered here.

  Visit this link for the support of the MS Web site: http://www.microsoft.com/europe/

  Welcome them

• Help and Support Windows has encountered a problem

  Original title: HELP, SUPPORT, MAINTENANCE, TROUBLESHOOTING

  RUNNING WINDOWS 7 NO HELP NO UNABLE TO RESOLVE SUPPORT ISSUES. IMPOSSIBLE TO CHECK MAITANCE. GET THE ERROR MESSAGE. THIS IS THE MESSAGE I GET...

  Help and Support Windows has encountered a problem

  You might be able to solve the problem by restarting Windows Help and Support.

  If the problem persists, try the following:

  1. Search Help topics online on the Windows Web site.

  2. Contact your computer manufacturer or Support technique Microsoft for assistance. There might be a problem with one or more Windows system files or folders on your computer

  Hi Mokovdcone,

  ·        Exactly when you receive this error message?

  ·        You did changes to the computer before this problem started?

  ·        Were you able to access help and Support earlier on this computer?

  However, I suggest you look into the file Event Viewer if there are other important messages/error codes related to the issue.

  See the link below for more details:

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  You can also follow the steps below and check if it helps.

  Steps 1

  You can try to download and install Windows Help program (WinHlp32.exe) as a workaround and check it it helps solve the problem, please visit the link below to download WinHlp32.exe for Windows 7.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=258aa5ec-e3d9-4228-8844-008e02b32a2c&displaylang=en

  If you have problems when installing the Windows Help file, please see the link below.

  http://support.Microsoft.com/kb/917607

  Step 2

  You can try running the following commands in elevated command prompt and see if you can help and support the windows properly.

  Follow the steps below:

  a. open the start menu, click programs principally made, select accessories.
  b. right-click on command prompt, and then click "run as administrator".
  c. type the following commands in the DOS prompt window and press ENTER at the end
  of each line:

  Regsvr32 msxml3.dll/u
  Regsvr32 msxml3.dll
  Regsvr32 /u msxml6.dll
  Regsvr32 msxml6.dll

  Regsvr32 jscript.dll
  Regsvr32 vbscript.dll
  Regsvr32 mshtml.dll

  Restart the computer and try to access help and Support.

  I hope this helps. Let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Errors in Windows 7 with Windows Help and Support, network connection, and the system restore

  I have a HP Pavilion dv6 (4 years), sometimes overheated with heavy use. Normally I can cool, restart and wear. However, my laptop just overheated and closes, and this time I encounter all sorts of problems.
  First of all, after the reboot, I noticed that the system does not automatically connected to my Wi - Fi (it does not even recognize the available network).
  Secondly, in attempting to fix the network problem, I clicked on the link "Troubleshooting", only to receive the following error message "an unexpected error has occurred. ID of Package cannot continue the Troubleshooting Wizard": unknown path: C:\Windows\diagnostics\system\networking error Code: 0x8007045A

  Third, because troubleshooting did not work, I thought I'd try the help and Support Windows to search for answers. However, when I opened it, I received the following message: "Windows Help and support has encountered a problem. You might be able to solve the problem by restarting Windows Help and Support. If the problem persists, proceed as follows: 1. search the online help on the Windows website.  2. contact your manufacturer of computers or Microsoft Support for assistance. There could be a problem with one or more Windows system files or folders on your computer. "Because I could not connect to the internet, these suggestions and links were useless.

  Fourthly, as I failed to locate the problem, I tried a system restore. However, after he appeared to run (took about 30 min) and restarted Windows, the following message appeared: "system restore was not entirely successful. The system files and settings on your computer did not change. Details: System Restore could not access a file. This is probably because an antivirus program is running on the computer. Temporarily disable your antivirus and restart System Restore. An unspecified error occurred during system restore. (0x80070005)
  You can try the system restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method. For more information, see what is recovery? "I have disable my antivirus (AVG), tried and received the same error message.

  Short physically all my backup files and restore to factory settings, I think I've exhausted what I can do.

  * EDIT * after scouring the site, I found a suggestion to run the tool via the command prompt System File Checker (see thread here: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/no-internet-connection-on-this-computer-after/83fb22c9-712e-467d-9a68-f8d52dde9bcb), which I did and found some corrupted files. The following response appears: "Windows Resource Protection found corrupt files and repaired successfully details can be found in the CBS.log newspaper... File system changes will take effect after the next reboot. "After restarting, the internet connection problem seems to have been resolved. Service work. and Windows Help and Support also works! I hope it helps someone else!

  Hi Lorenacadi,

  Thanks for sharing of the resolution. Your efforts and patience are highly appreciated.

  In addition to the emission of heat:

  Two things inside the laptop generate heat - power (in the place where the power cord plugged in) and the processor.  The CPU has a heater and a fan to help disperse the heat and keep the CPU at a reasonable temperature.  Hot air is sent on the vents, and air at room temperature between in other events.
  What happens generally is dust forms near the vents, near the Airways within the laptop computer which lead to the mouths and on the CPU fan itself.  All these sources of dust cause airflow slow down, so that the hot air lingers and gets even hotter.  To resolve this problem, you will need to take the laptop apart and 'very good' to clean the dust and the CPU fan.

  Another potential source of heat which would be composed of dust problem might be software related.  More 'work' the CPU must do the most energy is needed and therefore more heat is released.

  Keep us in case you have questions/suggestions more associated with Windows.