Help blackBerry Smartphones, after resetting my phone (due 10 password attempts failed), it will lock in T or stay unlocked to the network all the?

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  Thanks DanV

  Hello

  You can use your PC to access the BIS site, what carrier are you satisfied?

  Click here: BIS procedure

  Thank you

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  I have included a few links that I hope will help you with the password for the keystore.

  To remove the other threads simply click the inappropriate content report

  a link next to the first post and ask the moderator to delete the thread.

  Thank you

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• Frozen BlackBerry Smartphones after typing the password (). Help!

  

  Any ideas before making a hard reset?

  Last night, my Blackberry is not completely unblock after as I type my password. I type the right password and press ENTER, the password input section darkens (or it will stay on the "Enter Password" screen and seem to freeze). (If I type the wrong password it just invites me again, so I know I type the password). This is according to that multiple battery pulls.

  Sometimes, after you type the password, I can hold the blackberry button and it will bring to the top of the box that allows me to BBM, browser, homescreen, etc and I can "switch" to this program, but there is a sort of shadow frozen area enter the password on the app that never I going to and I can't use the keyboard or the trackball in these applications.

  This "box of jelly ' prevents me from using any application on my BB!

  I CAN receive calls. Barely. I can only make calls if I remove the battery and only unlock the phone and go to the option to purchase the place.

  I upgraded to OS 5 a week ago and until last night, things were fine. I hear my BB when it receives messages (work tones) or txt etc, but cannot read anything due to the lock!

  The only suspect is Google Talk, I have installed two days ago and seemed to be hogging resources and drain the battery, however the phone worked well for about a day with it on. Google Talk is perhaps run at startup and hang up things? I doubt it, but it is full disclosure.

  I also, pulled battery and removed the micro-sd card to see if it had an effect - unfortunately nothing helped.

  An analogy I can think of it is as if Windows Explorer is blocked, but everything else works.

  THOUGHTS?

  Try this:

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Try UNclicking the Google Talk application and remove the device and we'll see if that is the question.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• BlackBerry smartphones after restart (reset) his shot on the main screen

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  sachin09 wrote:
  How do I on my device in safe mode?

  I already posted this article Knowledge Base, always check the KB17877

  If possible to start your device in Mode safe to remove this application, it will solve your problem.

  Or if you are unable to start Safe Mode and then follow this Knowledge Base to reload the operating system:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But please note that this method will erase your data from the device. If you have a previous backup or using BlackBerry Protect you can restore your backups.

• Help blackBerry Smartphones! How to reset the password for Wifi?

  Hi there - just got a Blackberry "BOLD", today, but trying to connect to my network domestic wi - fi, I mistyped the password.  When I try to connect to the wi - fi, I get a message telling me that "the connection failed due to incorrect network credentials. Check security of saved network settings. "  I guess that's because the password that I entered is incorrect, but it does not give me the opportunity to be reintroduced in this.  I have explored the menus, but can't find how to restart and reset it.  Can anyone help?

  Hello and welcome to the community!

  I can't say what OS you're on and these instructions change considerably depending on the level of the BONE. But, if you're on 7.x (and perhaps even 6.0), do this:
  Homescreen > Options > connections and networks > WiFi network > press the Menu key > select saved WiFi networks > change the network in question

  You can also delete the saved network and then start again.

  Good luck!

• Help blackBerry Smartphones! Bold 9900 will restart after repair of the unaccesible built in memmory guest

  Hi I have a bold 9900 it turned off it self even if a file has been download, I turned it on the prompt saying built in unaccesible memmory due to repair detected errors (YES), now it turns on I type the password, and then it crashes or restarts. I had the operating system reinstalled, but the same problem HELP!

  Hi Danial9900

  Welcome to http://supportforums.blackberry.com

  Donwload 9900 OS 7.1.0.1098

  You must cause the error 507

  Download BBSAK
  Connect your BlackBerry via USB (I recommend that you remove the password of your BB)
  Wipe applied.
  Showing error 507 that what follows applies

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  VIA | JSanders

  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

  You can update your BB via the Loader via CrackBerry

• Help blackBerry Smartphones! After update of OS - hourglass does not disappear

  I have just updated my blackberry bold 9700 OS 6.0 - it has worked when it was over, although a little slow at loading the images... I put my phone on the charger when I went to bed last night and when I woke up this morning it was just a blank white screen I did a battery pull - now she has just the hourglass & I can't do anything / nothing select / recieve calls or connect it to my computer... someone has any advice?

  Try an another battery pull, but this time remove the battery for 5 minutes. Sometimes, that can help. If it isn't, then it might need reload operating system.

  Here are some easy to follow the steps if you do not need to do:
  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  And if you can't find your computer to recognize the device in step 2 (on the second screen of the apploader), you may need to try to do a battery pull when the unit is plugged.  As soon as you see the PIN or PIN UNKNOWN flash code, click Next.  Who should you get.

  If you have any questions or need additional help, let us know.

• Help with e-mail setting blackBerry Smartphones after system update

  I did an update on my phone last night and he deleted my email account.  When I return to reactivate my account, it asks for my password but will not activate.  How can I reactivate the e-mail account?

  Please try this, using your BlackBerry browser...

  • Go to mobile.blackberry.com
  • Scroll down to Communication and e-mail.
  • Choose the appropriate email, configure the options.

  It works for you?

• BlackBerry smartphones loop reset of password by email

  I received an email on my phone indicating that my Blackberry ID account has been locked due to too many failed attempts.  These were not the attempts that I made.  He gave me the link to reset my password.   When I get my blackberry e-mail address and captcha I received the following notice:

  To receive your password reset e-mail to a different e-mail address, you need to temporarily transfer your e-mail before clicking on the submit button.

  After that link (and), it tells me to go in emails to install it on my phone and enable the transfer of my mail.  I have this and click on save and I get the message that my secret question cannot be empty.  I do not know the answer to the question.  When I enter that and you save it asks me to enter my password.  I can't do as the password needs to be reset.  How to get through this last stage.  I know what was my password, but it does not work.

  Any help would be greatly appreciated.

  Hello mtchickadee2000,

  Welcome to the BlackBerry support community.

  You can reset your BlackBerry® ID password as shown here:

  How to change or reset a BlackBerry ID password - http://www.blackberry.com/btsc/KB26361

  Once it has been reset, with the new connection attempt.

  We hope this helps.

  Thank you.

• BlackBerry Smartphones BB Desktop recognizes phone but cannot connect.

  I have 2 BB Curve 8520's, who has "App error 523" coming up on the screen.

  I downloaded the most current BB Desktop software if I could fix it.

  My problem is that even if the phone is recognized, it does not connect...

  At the bottom right it says it connects, but never does.

  My other BB 8520 is easily connected & I can access all the options in the menu drop-down menu...

  He also tells me what version of software I have.

  I've never seen this phone work... I thought this would be an easy fix...

  Can anyone help?

  See you soon

  This error troubleshooting

  If you encounter this error, the first thing you should do is to perform a hard reset on your BlackBerry smartphone. What happens after the reset, one of the following options will be applied.

  http://helpblog.BlackBerry.com/2012/02/error-523-JVM-BlackBerry/

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• BlackBerry Smartphones after International travel, cannot cross GSM network only WiFi internet

  I live in Germany and recently went to the Netherlands. When I crossed the border, Vodafone made me cut my data services due to roaming, which I did.  When I went back in Germany and handed over running my data services, I now can't get internet access (browsing and e-mail) when I am connected to my network domestic wi - fi.  As soon as I get out of my house, I can't access e-mail or internet on GSM network.  Texting still works like the phone feature.    I hope there is a change in the fast configuration I can do, but so far, all indications are that it connects to the network vodafone.de, so I think it's a setting on the phone rather than a network problem.

  I get the error message is "the network is currently unavailable...". »

  My details:

  BB Curve 8520

  V5.0.01036

  Any help would be appreciated, thanks!

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• 9320 constant restart blackBerry smartphones after trying to activate the Bluetooth

  My BB Curve 9320 is constant restarting.

  I got the phone about 9 months.  I went to activate Bluetooth for the first time today.  As soon as I opened the menu bar and "verified" bluetooth, the phone turns off.  It began to restart... He went through the entire cycle of loading and reach the screen normal, but after 3 seconds stops and restarts again.  Permanently.

  I have:

  -taking the battery (several times): continues

  -a followed the advice to start in safe mode, it will start in safe mode, but stops after 3 seconds and restarts

  -connected to the laptop via USB, but the computer will not come to get the camera to access

  I actually got on the screen and in the second 3 window was able to click on the set of networks to see that Bluetooth is more "verified"-any, yet what have the 3 seconds before the reboot cycle.

  Advice?  Suggestions?

  Hello and welcome to the community!

  In view of the failure of the Safe Mode, you probably need to use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!