HELP blackBerry Smartphones: Crash when Terminal upgrade... My BB8820 dead?...

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• HELP blackBerry Smartphones: I downloaded the upgrade for App World to BB 8900 and now the App World icon has disappeared!

  Hello

  I downloaded yesterday the BB App World 1.1.0.33 for my 8900 Javelin and just realized today that my App World icon is gone / hidden!

  I HAV to search all folders and it isn't here.

  When I checked my applications in options, it is quite there as being fully installed!

  How to 'show' or find App World please?

  jmrmb80 wrote:

  On the home screen is it hidden? Have you checked if it was hidden in the Applications folder or downloads?

  No it is not hidden on the homescreen as I put it to show all. It was not located in the downloads folder. I mentioned earlier that when I checked on the list of installed Applications, it was listed as being installed on the system.

  My solution was to remove the slice of the list of Applications, restart the device and then reinstall once more (I did twice btw). When I did the second time I checked the downloads folder and it is finally here! I hope this helps @ rcorai.

  Although I preferred pretty well if I could have located the previous app rather than delete n re-install!

• "BOLD" of blackBerry Smartphones crashes when BB calendar with Outlook calendar synchronization

  I was wondering if anyone has encountered this problem:

  I receive by email from meeting requests in my BB email-> accept the meeting request so that it is added to my BB calendar-> I sync it with my MS Outlook 2007 calendar using the Desktop Manager 4.7 version = a crash.

  I went to the configuration of synchronization in DM v4.7 and having my calendar configuration currently for 2-way sync-> for only future point of transfer and erase all previous calendar items.  It still crashes.

  Please help if you have a solution or input to it.

  Please check if you have all the attachments in calendar entries

• Help blackBerry Smartphones! Issue of Curve 8520

  Hi all

  Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

  Help, please

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• Z30 BB Z30 blackBerry browser crashes when you access Facebook

  Z30 BB crashes when you go to Facebook. Problem started today.  Worked fine for over 2 years.  Works well on all websites.  If this problem can be solved or is it time for a new smartphone Blackberry-no?  Please respond to the (deleted personal information)

  Hi all

  The problem is solved itself.  Nothing I did yesterday the issue resloved. I put the phone into the charger and went to bed. This morning, the consulted Facebook browser without problem.

  Thank you for your interest.

  George

• BlackBerry Smartphones kept asking to upgrade the Blackberry world despite many attempts

  Get the following error when you go to Blackberry App World:

  To continue to use BlackBerry App World, you must upgrade your current version.

  However, I tried to update several times (with take-off the battery for a few times too), and when he tried to upgrade, he always says the current version is the same as the previous version, make this message:

  "" BlackBerry App World"application already exists. Replace 4.3.0.32 with the version 4.3.0.32 version.

   

  How can I make it work?
  

  jhalim12 wrote:

  This means that I need to contact my BES admin to allow the upgrade to the latest version?

  Hello jhalim12

  Yes. If you are connected to a company BES account, then everything is controlled by your BES administrator. You must contact them for assistance. The steps above will not help any user of BES.

  Contact with them they will solve this problem.

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• Persistent BlackBerry Smartphones 2010 when unknown error uploading photos from the app Facebook of RIM

  Judging by the comments in AppWorld, it looks like last update of the Facebook #RIM for #Blackberry broken upload photo. After reading a few threads here, I tried pulling the battery, delete - reinstall the app, take smaller pictures, removing information geo-tagging and checking permissions. I always get an unknown error 2010.

  I can download to send an email and Twitter without any problem.

  I hope this gets fixed soon. It seems that there are a lot of people out there with this problem.

  Nothing here that could help you?

  Article ID: KB25378 Error codes on the set of the 2000 Facebook Facebook for BlackBerry smartphones

  Article ID: KB25889 Error "there was an error in this load a photo" when you try to upload a photo using Facebook for BlackBerry

• Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!

  Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!

  Thank you very much!

  I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!

  Cricket33

  KB10376 Remove applications from the BlackBerry smartphone

• Help blackBerry Smartphones... 8530... language... Here you are... Add... Read and write Chinese English to the Japan

  Helooo I want download link and... A solution language how to add input more...

  Read and write in Chinese English language at the Japan in my blackberry curve 8530... OS 5.0.0. Bundle... 1675...

  Thank  You......................................

  Hello and welcome to the community!

  Please start by these KBs:

  • KB05305 Location of support for BlackBerry smartphones
  • KB17208 How to install and configure the language pack of East Asia on a BlackBerry smartphone

  If you get stuck somewhere, please be very explicit (the exact KB, the exact step, etc.) when you come back to ask for more.

  Good luck!

• HELP blackBerry Smartphones: I BIS, but BBM and Gmail only works on network and NOT on wifi

  Hi all, sorry in advance if this problem has already been postponed.

  I myself recently had a bold 9900. Everything worked well, but I met a pretty big problem which I spent hours looking for fix on the internet today, but nothing helped. So I decided to make an account on here to see if anyone can inform me personally with a solution. My carrier is O2 (UK), but I use the sim card while living abroad in Czech Republic. I don't meet with this problem on my previous BB (torch).

  I buy a monthly BIS data plan and it is still active at this moment - it is clear from "EDGE" that appears at the top right of my screen when the network is enabled or "3 G" (with the blackberry icon) .
  When the network is running - my BBM, Twitter/Fb apps, Gmail, browser all works fine (as it should) because of my BIS.

  The problem:

  Once I turn the networkand activate wifi WE, my BBM and Gmail work & the BB icon disappears from the top corner, instead of move slightly down to accompany the icon of intensity of the wifi (which would always be the case on my previous BB) right.

  What is even more strange, given that BB icon is still missing, is that my BB Facebook and Twitter apps still work fine with wifi on, just like the Explorer... So why not BBM and Gmail?

  (Which makes me ask: I thought that the BB Facebook and Twitter apps necessary BIS to work?)

  Anyway, once I enter the 'wireless network' > menu > 'Troubleshooting' > "Wifi diagnostic", the following errors are displayed:

  (1) UMA connection error. Status: Error of wireless network

  (2) infrastructure blackberry connection error.

  I tried to return the directories of service, which made no difference.

  Help, please!

  Well Yes, I tried yesterday (restore to factory wireless settings) does not. I have now restored the mobile to factory settings and I'm relieved to say that the BIS now works just the wifi.  

  Thanks for your advice anyway.

• HELP blackBerry Smartphones... transfer contacts

  Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

  Hello and welcome to the community!

  If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

  If you made a backup of office, you can use the backup as a restore source file:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  As you use BB Protect, is also an available food source:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

  Good luck!

• BlackBerry Smartphones * or # when a phone call is not recognized

  Need help!

  Sometimes, when I am on a call and asks me to enter my account number, and then press the book, I enter my account number and then press [alt] [Q]. However, it is not to recognize the # sound being pressed. Some companies will let you just enter the number of account and then assumes that you have completed, but I came across one who keeps asking me to enter the account number, and then press the book.

  I also have the same question when I call my home phone and I need to support on * to access my voicemail. I press [alt] [A], and it keeps telling me that I entered an invalid option.

  I would appreciate any suggestions or messages.

  Thanks in advance

  Press on the * /A key, with NO pressure on the ALT key.

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• Help blackBerry Smartphones! message keeps popping up when I try to access a Web site

  Hey! I really need help with that. a little help would be appreciated.

  my internet on my blackberry curve has worked fine since I got it. but last night, he has begun to spoil, and today I can't what either. When I type in a Web site, it starts to load and then a message appears that says: there was a problem while trying to render the page. Onus is on every website I try.

  Help, please! Anyone know what I can do about it?

  Thank you!

  Hi and welcome to the forums!

  Start the browser, and click key options menu Cache operations.

  Click to enter and select clear for each category. Press ESC and

  It will say cleaning memory. Try again the wesites.

  Thank you

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you