Help! Cannot open Pr CC

Hi guys

I had to reload windows 7 64 bit on my Dell Precision 6700 laptop the other day and I was the CC Setup again. Today, I tried to open Pr for the first time to work on a project on a trip, but it crashes almost immediately. I tried to sign out / return to CC and the re-start, but nothing works. It worked fine prior to reloading windows and it should work better now, I have less of installed programs. Below the details of the error are connected with the accident. Someone at - it ideas? I have to work on this project in the coming days.

Signature of the problem:

Problem event name: BEX64

Name of the application: Adobe first Pro.exe

Application version: 7.2.1.4

Application timestamp: 52aed7f3

Fault Module name: StackHash_1dc2

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception offset: 0000000000000000

Exception code: c0000005

Data of the exception: 0000000000000008

OS version: 6.1.7601.2.1.0.256.48

Locale ID: 2057

Additional information 1: 1dc2

More information 2: 1dc22fb1de37d348f27e54dbb5278e7d

3 more information: eae3

Additional information 4: eae36a4b5ffb27c9d33117f4125a75c2

Kind regards

Graham

PS
AE & PS open both no problemo.

G.

Hi guys

To close this debate: I contacted Adobe support and I'm back running. Phew! It was a display driver conflict that delivers the corrected guy by taking control of the laptop. It is similar to the previous, but not identical problem (I think the Intel driver is in conflict with Nvidia - but then I'm a creative, not a technical guy).

Kind regards

Graham

Tags: Premiere

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