HELP e280

The player has frozen all playing a song.

Keep showing the SanDisk opening screen, then screen goes gray and did the same thing again.  It seems to be stuck in a loop.

I have to close it, then go back on it and it does the same thing.

I took out the battery.  It's always the same.

Connected to the computer and it is not recognized.

I have lock, orange list, press in and hold the record button and plug it into the computer.  The display shows "Welcome to recovery mode.  Connected USB cable.  Mode USB 2.0 MCD ".  I tried pressing all the buttons and it does nothing.  The computer recognizes it, said 16 MB Format - E.  The player is 8 GB.

I posted to a different Board and received this response:

Initially, this position had instructions that were sent by e-mail to Sansa Support. Some details have changed, so I updated it.

Make sure that you have found the right firmware for your device. You can find current firmware to sticky Basic Information . Units of say E2xxR on the back also have a different firmware that you can find on the forum E200R.

Thanks to Grylas, WHO has published what he got from Sansa Tech Support:

We should be able to fix your drive. Unplug the drive from the computer when it is connected.
Please copy and paste the following link into your web browser address bar, and then click go or hit your
Enter the key. When you are prompted, choose the option to save the file on your desktop.

IT WORKED!

I lost all my music, 1 400 songs, but at least I did not buy a new player

Thank you!!

Tags: SanDisk Sansa

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