[HELP] Generic error importing the mp4 file

I'm trying to import mp4 on Premiere Pro CC 2014.

He keeps noticing "Importer pointed out the generic error."

This is happening because I'm using the trial version?

If not, what is the problem now?

First of all, need someone to help... more information please click below and provide the requested information

-Premiere Pro video Editing information FAQ http://forums.adobe.com/message/4200840

Secondly, MP4 is a wrapper, which is inside YOUR package - exactly what is on the INSIDE of the video you are editing?

Information about the codec & Format, with 2 links inside for you to read http://forums.adobe.com/thread/1270588

A report with details of codec your file, use the following programs... A screen capture works well for people to SHOW what you do

https://forums.adobe.com/thread/1070933 for instructions of screenshot

Free programs to get information on PC/Mac http://mediaarea.net/en/MediaInfo/Download files

Your video using a VARIABLE rate or a rate constant?

Tags: Premiere

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