HP envy 4500: Eprint app

I help you can help!
I installed the eprint app and I am able to print (from my ipad) pictures. However, I'm unable to set up the characters of the E-mail option: I have AOL. When I click on 'other', all fields are gray, I'm not able to enter my e-mail address, etc.
I installed the app because I am unable to print from my ipad or iphone from the HPEnvy 4500 wireless printer.
Any suggestion would be appreciated!
Thanks in advance.

You are welcome

The ePrint application is officially compatible with iOS 6 and later, so technically you should be able to use all of its features without problem and without having to update your iOS.

Try the following steps:

  • Powercycle your iPad.  In addition, make sure that you do not have many applications running in the background.  Be sure to close all except the HP ePrint app when you try the configuration of email to the breast.
  • I recommend you to uninstall and reinstall the application.  After that, you encounter the same problem? Click here to re-download the app.

If so, an iOS update wouldn't hurt, as they tend to ensure best performance with major versions app.  My opposition to perform an update of iOS is to make sure you are either backup iCloud iTunes and making sure that you save your photos directly to a PC, Mac, or somewhere on the cloud to avoid loss of data.

Alternatively, there is another way, you can quickly print emails from your iPad.  Simply to transmit all electronic messages that are newly created or existing directly to the address @hpeprint.com of your printer.

Let me know if it helps.  Have a great weekend!

Tags: HP Printers

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