Help! Has made the Creative Cloud 2015 update and it started as a trial version? Monthly payment has been subscribed, why he started out as a trial subscription? I turned off my computer and turned on, and the creative cloud everything has been deleted! I

Help! The creative cloud from 2015 to day and it started as a trial version? My monthly payment was agreed, why he started out as a trial version? When I turned off my Mac and it went across Creative cloud was gone! Please help me as I have a business to run and I do NOT see support for this phone!

Hello Jane,.

I checked your ID Adobe given on the forums, I am unable to find any subscription purchased on this e-mail.

Is there another email associated with your purchase?

Please follow the steps in the link using your Adobe Id, which you bought the subscription:

Connect and disconnect activate Cloud Creative applications

Please let us know if there is no more need help.

Concerning

Bianka Attre

Tags: Adobe

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    ---

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