Help! I downloaded something that I should not have

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• Maybe clicked on something that I should not have... Advice please!

  A window appeared on my browser (latest version of chrome on a MacBook of 2015 using the latest OS) which resembles an investigation legitimate from my ISP. Recently I had problems with them and my alarm has not extinguished quickly enough. It is curious that this window has appeared without an email but it didn't fully if register because my ISP has pop-up warnings apparently. I have NEVER had a pop up - but - due to some questions by e-mail, my firewall is down and I forgot to put up again.

  Yes, as the fog cleared I had already clicked through the investigation and he offered a free gift and that's when I realized that I should immediately stop the window. I haven't entered ANY info, never filled out a form, or I don't have to download anything. I installed Malwarebytes for Mac and he came clean.

  My concern: could I have gotten something malicious as a key logger or some other identity stealing malware simply by clicking on the poll? I think they call it a drive by?

  I'm a meticulous time machine user, so I have a complete backup of 99% of my system hard disk external. I should burn the Earth just to be sure?

  ... I haven't entered ANY info, never filled out a form, or I don't have to download anything.

  Then you have no reason to worry.

  Could I have gotten something malicious, as a key logger or some other identity stealing malware simply by clicking on the poll?

  Keylogger No.. At for example requires authentication to install.

  The survey was a ruse to try to get you to reveal personal information. There are several varieties of this scam. They are remarkably successful, but you didn't fall for it. No further action is necessary or justified.

  Consider reading some of these tips to use:

  Effective defenses against software malware and other threats

  Phony 'technical support' / 'ransomware' popups and web pages

  Beware of fake Adobe Flash "installers".

  How to install the adware

• I reinstalled my CS5 on my new laptop and it shows updates to day, but everytime I try to download it is said that they do not have? they are old? Help!

  I reinstalled my CS5 on my new laptop and it shows updates to day, but everytime I try to download it is said that they do not have? they are old? Help!

  Hello

  What operating system do you use?

  You can download and install the updates manually from: http://www.adobe.com/downloads/updates.edu.html

  Kind regards

  Rave

• I deleted Windows Defender on Windows Vista and tried to download and reinstall windows Defender but I gat a message that comes up saying that I should not install windows defender, because it came with the computer.

  deleted the windows on windows defender and impossible to reinstall! Message comes out and says that I should not install windows defender, because it came with windows vista. How can I try to fix it when I have windows Defender on my computer?

  You can not delete Defender in Vista.

  It is part of the Vista operating system.

  You can only activate / it:

  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Defender-on-or-off

  Enable or disable the Windows Defender

  Many anti-virus have conflict Defender (McAfee, AVG, etc.), and turn it out / conflict with it.

  Microsoft Security Essentials, it turns off because it has its own version.

  See you soon.

  Mick Murphy - Microsoft partner

• Whenever I download something that I can't find the files anywhere in the computer

  Whenever I download something that I can't find the files anywhere in the computer. Even from microsoft or any web site, when I hit record it starts the download and when it finishes it is not found even in the search box. Meyer, I'm doing it wrong not now run IE8 on vista

  See if that helps,

  Go to the location of your library,

  In the upper left you should see organize, click, and then click folder and search options

  Go to the display tab section and scroll down to view the folders, files, and disks and select this check box, click on apply and save.

  See if you can find them now,

  Between win 7 and some security suites, this should reveal

  Check your download or section of the appropriate library.

• Is MacKeeper something that I should have?

  Is MacKeeper something that I should have on my iMac?

  Only if you want to put your Mac out of use.

  Do not install MacKeeper

• I downloaded just standard CS6 for windows and that you do not have an .exe for the installation file. I have a 7z file and an application file that I used to extract the 7z files. I am now at a fixed support.

  I downloaded just standard CS6 for windows and that you do not have an .exe for the installation file. I have a 7z file and an application file that I used to extract the 7z files. I am now at a fixed support.

  Hello

  You must download the file [.7z] 1 and 2 [.exe] file. Once downloaded, keep both files in the same folder.

  Then run the .exe file and it will extract the CS6 Installer for you. With which you can install your software CS6.

  For CS6 direct download link: https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also check this link: https://helpx.adobe.com/creative-suite/kb/cs6-install-instructions.html

  In the case of additional assistance, feel free to contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  I hope it helps.

  P.S. If you use the adobe forums, please check useful/correct responses of staff or assistance, if there is.

  Concerning

  Ludo has

• Hi, I have bought standard CS6 creative suite design for a mac, that I do not have dvd well and need a link to download this product so I can enter my serial number

  Hi, I have bought standard CS6 creative suite design for a mac, that I do not have dvd well and need a link to download this product so I can enter my serial number

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.7| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I get a message that says that I do not have access and enter an administrators password

  I have a desktop HP running windows XP.  I get a message that says that I do not have access and enter an administrators password.  I am trying to download a virus software.  I noticed that the security of the window manager warned that no virus software has been found.  It doesn't let me do.  I own the computer how do?  Are there real ideas that will actually work so I can get control of my computer?

  * original title - cannot control my computer.  Don't know password * administrator

  Hello

  1. have you logged as administrator?

  2. how many user accounts you created on the system?

  Follow these steps and check if that helps:

  Method 1:
  I suggest you try to scan online antivirus in your computer and check if it helps:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Method 2:
  Try to perform the clean boot and check if it helps:
  http://support.Microsoft.com/kb/310353

  NOTE: When you are finished troubleshooting, make sure that put you the computer in start mode normal as suggested article above.

  Method 3:
  Try creating a new user account and check:
  http://support.Microsoft.com/kb/279783

  It will be useful.

• ICloud Keychain how can I change the phone number needed to verify the code text for me? The number it was sent is an old phone number of my friends that I do not have access to the.

  ICloud Keychain how can I change the phone number needed to verify the code text for me? The number it was sent is an old phone number of my friends that I do not have access to the.

  Try this from another thread I saw.

  On iOS, go to settings > iCloud > keychain and tap button to disable iCloud keychain. (you will be asked to delete or keep the passwords on device) I chose to delete...

  Then turn it back on, and pop - up chose reset iCloud trousseau, on a chosen pop-up confirmation reset

  In the new window pop up use iPhone password like iCloud cryptogram? has chosen the use code

  Enter your secret code (4 digits) then choose country and your new phone number

  Although, to "Restore the iCloud Keychain," I took to erase the data and essentially set up a new keychain.  Not the case.  Strangely, after essentially bypassing the security system, setting a new password and verification number, I see my cards, passwords and other data have been restored.  Maybe it's all the iCloud account and this master password.  Or maybe it's a bug.  With Apple, we'll never know.

  Also have a look here: get help using iCloud Keychain - Apple Support

• I have an iMac 27 inch mid-2010 and a game I play is to say that I did not have a sufficient graphics card.

  I have an iMac 27 inch mid-2010 and a game I play is to say that I did not have a sufficient graphics card. Is there a way to improve or update my graphics card? I currently have an ATI Radeon HD 5670 512 MB. Any help would be appreciated! I'm also running on OS X El Capitan.

  You can't pass the GPU. Make sure you check the game system requirements to make sure that they will work on your model.

• I forgot the password and that you do not have a password disk

  original title: administrator password

  I have an old laptop that I recently tried to start using again, there only one account set up and this is the administrator account.  I forgot the password and that you do not have a password disk, I know there is an F key, you can use when you start to wipe the system to its original state but can't remember what it is someone can help me?  By using the version of Windows XP Media.   Thank you

  Hi RuneTwist,

  Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features. For more information about this policy, please refer to the sticky below.

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/3eba3150-8742-4264-be9f-0daaad2282cd

  Thank you

• Using excel, if I remove a value in a cell and you decide then he should not have been deleted, how I get it back?

  Using excel, if I remove a value in a cell and you decide then he should not have been deleted, how I get it back?

  Once you have removed the cell values and you have not saved the document again that you can always undo changes.

  Keyboard shortcut for undo is Ctrl + Z.

  MD MOEEN AJAZ KHAN - MCP, N +, A +.

• All of a sudden I can't play games or watch videos "we have detected that you do not have the plugin required to load the game.

  Original title: suddenly I can not play games or watch videos

  I have Windows 7. Until a week ago, I could play games online and watch videos. So, when I tried to play a game, I get the message: 'We have detected that you do not have the plugin required to load the game' with a button that says 'Get Adobe Flash Player '. I install Macromedia Flash Player, but keep getting the same message. I've checked everything I can think of. Would appreciate help.

  Hi Cindy,.

  1. what browser you use on the computer?

  2 has there been any changes made on the computer before the show?

  Method 1:

  If you try to play videos online and using Internet Explorer, I suggest you to see link and check if it helps:

  The video problems with Internet Explorer

  Method 2:

  I suggest you to refer to the article and see if it helps:

  The problems of games online using Internet Explorer

  Method 3:

  If the problem is not resolved, I suggest to uninstall the flash player and re - install:

  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

  Adobe Flash Player

  http://get.Adobe.com/flashplayer/

  Let us know if it helps.

• This is the message I get this morning cannot launch Adobe InDesign that you do not have sufficient permissions to access the preferences folders. Make sure that you have the appropriate permissions and then restart Adobe InDesign.

  need help this is the message that I have this morning cannot launch Adobe InDesign that you do not have sufficient permissions to access the preferences folders. Make sure that you have the appropriate permissions and then restart Adobe InDesign.

  Hi amyturnkey,

  What operating system do you use? (Windows / Mac?) What version number?)

  This thread pourrait be useful: error starting InDesign CC: '... ". lack of sufficient permissions to access the folders preferences'

  Kind regards
  Maurice