Maybe clicked on something that I should not have... Advice please!

A window appeared on my browser (latest version of chrome on a MacBook of 2015 using the latest OS) which resembles an investigation legitimate from my ISP. Recently I had problems with them and my alarm has not extinguished quickly enough. It is curious that this window has appeared without an email but it didn't fully if register because my ISP has pop-up warnings apparently. I have NEVER had a pop up - but - due to some questions by e-mail, my firewall is down and I forgot to put up again.

Yes, as the fog cleared I had already clicked through the investigation and he offered a free gift and that's when I realized that I should immediately stop the window. I haven't entered ANY info, never filled out a form, or I don't have to download anything. I installed Malwarebytes for Mac and he came clean.

My concern: could I have gotten something malicious as a key logger or some other identity stealing malware simply by clicking on the poll? I think they call it a drive by?

I'm a meticulous time machine user, so I have a complete backup of 99% of my system hard disk external. I should burn the Earth just to be sure?

... I haven't entered ANY info, never filled out a form, or I don't have to download anything.

Then you have no reason to worry.

Could I have gotten something malicious, as a key logger or some other identity stealing malware simply by clicking on the poll?

Keylogger No.. At for example requires authentication to install.

The survey was a ruse to try to get you to reveal personal information. There are several varieties of this scam. They are remarkably successful, but you didn't fall for it. No further action is necessary or justified.

Consider reading some of these tips to use:

Effective defenses against software malware and other threats

Phony 'technical support' / 'ransomware' popups and web pages

Beware of fake Adobe Flash "installers".

How to install the adware

Tags: Mac OS & System Software

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