Help of blackBerry Smartphones have greatly appreciated - cannot disable the password

I got recently a new 8830 on eBay after my old he made at the bottom of a river.

I can't turn off the setting of password on the new device (small red padlock next to the box), I can't turn on the card support ('off' w / the red padlock), etc.  I could find anything on it after a few hours in technical support and at the end.  How can I clear policies on the appliance to someone else?

Guess what? It was not new.

It is a device used with a previous BES IT policy on the device that requires a password.

On your 8830, look at the Options > Security > settings General, and to the bottom of this screen, you will find a policy name, near the * services *.

If you want to delete this policy, follow the instructions here:

http://www.BlackBerryFAQ.com/index.php/Remove_IT_Policy

Tags: BlackBerry Smartphones

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