Help, please. My HP Pavilion Entertainment PC (laptop) won't start.

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  Hello @migo10,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

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  Status 0xc000012f is "STATUS_INVALID_IMAGE_NOT_MZ" - "the file specified image did not have the correct format, it did have an initial MZ." (anecdote: binary windows start with MZ - the initials of Mark Zbikowski - who was a promoter of the MS-DOS product)

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  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

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  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

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  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  And read this about updates:

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  Understanding Windows Update and Extras in Windows Vista at the link above.

   

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  If it is impossible to enter the Normal Mode, do a Safe Mode system restore:

  Press F8 at the startup/power and the list of startup options, use THE ARROW key to select Safe mode > and then press ENTER.

  System restore steps according to the info above.

  Also:

  2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

  > then click the one that you don't want > uninstall will appear at the top > uninstall it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

  > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

  When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

  > or if you do not need an individual > right-click on > UAC prompt > hide it

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  And here is the update of Windows to the correct address Forum:

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

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  See you soon.

  Mick Murphy - Microsoft partner

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  Laptop is less than years so presumably under warranty...

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  The two error codes 24 characters for the drive Self Test (DST) would indicate that hard is defective and must be replaced.  This is also consistent with the startup problem.

  As your laptop should still be under warranty, contact HP and arrange for the replaced disk - you can check the status of your warranty here.

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  If you are in another part of the world, begin here.

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  Claire

  As you probably know Evesham closed to the public in 2008.

  I think that your computer is a portable computer. I can't access a free copy of the manual, but I imagine that you have a copy of the operating system on the hard drive in a recovery partition. Am I wrong?

  Before attempting to repair your computer, you will need to back up your data files on removable media. If the computer does not start, you need access to a second computer at home. Do you have a? If Yes is it a desktop or a laptop?

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  The computer seems to be...

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  Can someone please offer me some advice or assistance?

  Thank you

  Hello

  Sorry that your sister is not able to use the computer, but you said, that the device was bought last Christmas, especially the unit will be under warranty because the units should be delivered with a min of 1 year warranty Manufaturers, in order to better support technique acer & can the guarantee may not support accidental or things as such damage , contct acer, they should help you. See you soon

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  1. the windows will not open

  2. I can't open same control panel or anything else

  3. I tried runinng tests by the start mode by pressing F2, but errors are

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  * diagnostic test on software testing * failed

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  Hello

  Try the following.

  If you do not, use another PC to create a Windows 7 recovery CD.  Download the ISO relevant among the links below.

  Windows 7 32 bit

  Windows 7 64 bit

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  Kind regards

  DP - K