help with black vista

Similar Questions

• Help with Windows Vista black screen

  I have a Windows Vista SP1 64 bit with 8 GB of RAM and 2 3850's Radeon ATi CrossFireX. in any case, I have a program called mechanical system, you've all probably heard before, this is an excellent program to clean your hard disk and defragment your memory. However, I ran last night and said the program automatically restarts the computer when it ended, after that he finished and I rebooted was greeted with the atrocious Black Screen of Death with a cursor, if it is not blinking and I can move it freely, but there is nothing I can do with it given the background task bar is non-existent and the entire screen is black.

  I tried some of the solutions, I can not even the CTRL + ALT + DELETE to get into task manager and manually start explorer.exe; Help me please. The only type of response I can get from the system is to obtain the keys to stick to pop up when I hit the SHIFT key five times. I am very confused. I don't have external hard drives hooked up to it and there is no thumb-drive connected via USB either. I'm completely puzzled here. Please help me.

  Hello

  System Mechanic, by Iolo is one of the best of this type of program, he's trying to at least
  be legitimate, however it is still a Registry Cleaner and system optimizer that leaves a
  much to be desired in terms of compatibility. These programs are more likely to ask questions
  While fixing anything. Most are like snake oil. So my advice would be to uninstall. If you insist
  use make sure you have done a current Restore Point before using it and keep current backups
  on the primary drive.

  -----------------------------------------------------------------------------------------------------------------------------------------

  No saving necessary data and re-installing Windows Vista might be the best option, but here
  are a few others.

  You can save your files by putting the drive in another computer as a 2nd disk (best) or external
  Drive USB enclosure and then backup to removable media such as CD, DVD or other USB drives.
  Of course a real store of the computer or the manufacturer of your system can help to recover the files.

  Or you can use a boot Ubuntu CD to back up data.

  Use Ubuntu Live CD to backup files from your Windows computer dead
  http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

  --------------------------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  A method to try to get to the desktop (try in normal Windows Mode without failure) is CTRL +.
  ALT + DELETE - Manager tasks and tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - and then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is available by
  repeatedly tapping F8 as you start. CTRL + SHIFT + ESC also begins the Task Manager.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
  system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system restore it)
  must be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Be sure to do a good backup or three.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (a line type or copy and paste one line at a time and hit enter - enter a bracket)
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)

  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  ===================================================================

  Sometimes it works:

  There are backups in the folder C:\Windows\System32\Config\Regback.

  Here is an article for XP and Vista is similar in scope. The config folder and its content should
  be rebuilt.

  How do I recover from a corrupted registry that prevents Windows XP startup
  http://support.Microsoft.com/kb/307545

  Check this thread - you can use the command to a startup or recovery disk prompt.

  http://social.technet.Microsoft.com/forums/en-us/itprovistasetup/thread/55f98088-0fc3-4371-A005-d95a457d9de6

  This tells you how to access the System Recovery Options and/or Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Help with Black overprinting

  I read about overprinting black, and even if I know that I should mark black type against a lighter background superimposed under attributes, I'm confused about other areas that may require overprinting.

  The details of the project are: manual is printed in C + K only. I'm graphic design in Illustrator, applying the overlay in black areas (Black 100K is, like its two plates) sent in TIFF format (project process, cannot be changed at this point) and placing in InDesign, which produces the final PDF files.

  Here is my question - should I be overprint black icons and text in circles? Should I worry about the small white window in the buildings in the center circle and the white dollar signs in the circle at the bottom? (If you can spot any other problems prepress with this please advise!) I'm a newbie prepress).

  Thanks a lot for your help!

  

  Yes, do it.

  If you have more questions just talk to your print vendor.

• Help with black screen on inspiron 9400 with geforce 7800 go

  Thanks in advance to anyone who can help me

  I have an inspiron 9400 with geforce 7800 go, and for these last days, when I start the computer, I get a black screen or a very pixelated windows which then goes to the blue screen of death and said that 'nv4_disp' is blocked in an infinite loop and that there is a problem with the device or the driver, I tried out the video card and re-allocation of places She who does not worked, so my question is, how would I go to get a new card, and what other cards I could possibly updated too, any help on that would be great

  
  

• is still no solutions that help with windows vista updates!

  The only update that installs is for windows defender. I tried the command fsutil reset prompt, not help.some time I received a message in windows update to install this software update {1138506 A-B949 - 46A 7 - B6C0EE26499FDEAF} in order to download an install my updates, but again this update of the software doesn't install not either! There are so many error codes that I can't write them all in this post. One who appears most of the time is 8007000 b. Does anyone have a solution for this problem? ONCE again, I want to tell you PLEASE HELP

  Quote your full version of Windows (for example, WinXP SP3;) Windows XP 64 - bit SP2; Vista SP1; Vista 64 - bit SP2; Win7; Win7 64 bit) when you post in a forum or a newsgroup. Please do it in your next reply.

  Error message when you use Microsoft Update or Windows Update Web site to install updates: "0x8007000B"
  http://support.Microsoft.com/kb/956699

  What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

  A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Need help with Windows Vista's "Patience" (64)...

  Hello
  First time here.
  I'm a fan of Patience, and since I have very good results with it, I was wondering;
  is it possible to copy the save queue it?
  In this way, I have a backup, and from time to time I replace a ghost image, rather than tedious maintenance tasks.
  If I replace an image, the current backup file is overwritten, and I have to start all over again.
  Then I would be Grateful someone I could tell my where I can find the current save Patience from Windows Vista?
  It should look like this "Solitair. Solitair Save-ms, "(without the quotes) and I can not find ' m.
  Yet my score is constantly updated, so where to keep Windows file backup...?

  Best regards Carlo
  Don't look at the time where you are facing...

  Hey, it's possible the backup file is a file.  You do a right click on the game to Games Explorer and select replays in the menu, or you can make your way to \Saved games. Paul Smith - MVP for Windows desktop experience... I crawled off NNTP - for now. Detachment Aldershot, United Kingdom. On the internet at windowsresource.net and dasmirnov.net. Please post back to let us know what works and what does not. :-)

• I would like to help with windows vista please

  I am eager to take advantage of my old computer to windows vista. I found and removed some viruses ran spybot search and destory, ccleaner. I have these programs on my windows laptop 10 (different from the laptop in question), but also my desktop computer running windows 10. I increased the performance of the laptop, but Im stuck with the problem that windows vista is not updated. When was the last update of windows vista? I've finally updated in May.

  Try the following: Install KB3168965 and KB3185911 manually. Download links:

  http://Wu.krelay.de/en/

  The value "never search for updates' automatic updates and reboot before installation manual.

  Best regards, VZ

• Help with Windows Vista SP1 download

  Hello

  I am a user of Windows Vista Home Basic Edition. My machine is running on 32-bit architecture. I want to upgrade to SP2, but it says that I should install SP1 before SP2. I downloaded a file on the microsoft site, but it gives an error message. Please give me the link to download Vista SP1 32-bit and also tell me what are the updates available for Windows Vista.

  Error code: 0 x 80070002. See http://go.microsoft.com/fwlink/?LinkId=101139 for more details.

  Thank you

  Ankit chikh

  Hello

  Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64-bit installed.

  It will also tell you which SP you have installed.

  Then, choose the download of 'bit' OK to use to install Service Packs, installation of SP1 first if it is not already installed.

  Vista SP1 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=30

  Vista SP1 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=21299

  Vista SP2 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=16468

  Vista SP2 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=17669

  This Information Microsoft can help you resolve problems that you encounter during the installation of Service Packs for Vista.

  http://support.Microsoft.com/kb/947366

  See you soon.

• need help with windows vista

  I need help, 1 there is an error code 10 on Teredo Tunneling Pseudo-Interface, it indicates that the driver is unable to start. I click on find the solutions button but nothing happens. When I click on the button to update the driver it says it is already up to date. It cannot roll back the driver while he was working properly.

  2nd, Windows Firewall cannot be turned there an error 0x6D9 code and it tells me still the firewall of windows with Security Advanced snap-in failed to load. It allows me to change anything.

  3rd my computer cannot access the internet, it says it cannot detect a connection even if it is connected directly to the modem, in addition, a message indicates the dependency service or group was able to start.

  When I run a diagnostic and repair the check it tells me that the DHCP is not running on my computer. I unplugged my modem and plugged back there and still no Internet. This is a result of the issue of Teredo Tunneling pseudo-interface or it is a separate issue

  Hello

  Question: Error code 10 on Teredo Tunneling pseudo-interface.

  Teredo is a tunneling protocol designed independent platform to provide IPv6 (Internet Protocol version 6) connectivity to nodes that are in IPv4 networks. Compared to other similar protocols its particularity is that it is able to fulfil its function even behind network address translation (NAT) devices.

  The Code 10 error code is generated when the Device Manager does not enough information or error that spread upwards by device drivers is not recognized by Device Manager. In addition, this error may occur if one of the pilots who needs the unit does not start. If multiple drivers are used by a particular device, it can be difficult to determine which failed.

  Check the steps from the link below and see if the error code 10 disappears.

  http://support.Microsoft.com/kb/943104

  Question: Error 0x6D9 when it turns on the Windows Firewall

  Run the Fixit from the link below and see if Windows Firewall can be started or not.

  http://support.Microsoft.com/mats/windows_firewall_diagnostic

  Question: Cannot access the Internet

  What browser do you use to access the Internet?

  Perform the steps from the link below and see if you can access the Internet.

  http://support.Microsoft.com/kb/937151

  Answer please if you have any questions.

• Fax help with Windows Vista Ultimate Edition, please?

  How can I specify when I want a sent fax?
  Thank you
  Lance Barschak

  Hello

  See if this information from Microsoft helps you.

  "Send a fax".

  http://Windows.Microsoft.com/en-us/Windows-Vista/send-a-fax

  "Fax: frequently asked questions.

  http://Windows.Microsoft.com/en-us/Windows-Vista/faxing-frequently-asked-questions

  See you soon.

• Install and help with black screen / timeout

  I'm pretty new to the scene of the VM and try to configure the ability for my bosses to connect to a virtual desktop, while they travel.  I have setup a Viewserver, a vCenter and a main domain controller.  I send you all the traffic through our firewall through the DMZ in the Viewserver.

  When I test this connection locally from a PC on the same network through the Client view, it seems to work fine.  I have a beautiful office in Windows 7 can be used.  When I leave the office and go to any other Internet connection, I have a login name, provide connection information, and then a black screen and that's where he stays.  In the end (after 15-20 years or more) he told me that the remote connection has been completed.  Short version is it works on the inside, but not outside.

  I have reviewed this error a few messages found and have made several steps such as insurance there is no active internal firewall (will re-enable them and fix them after I understand this), checked the Viewserver can properly search the PDC, the vCenter and so on.

  I'm really stuck here and have tried different things for several days.  That's a lot of your time to test, because it works fine locally, so I have to leave the building and get an external Internet connection to test it out-> in.  I have the public IP address of the Ste of connection on its own domain.

  For the purposes of this question, it is publicip.mydomain.com

  Internally, the machines are set up as:

  PDC 192.168.11.202

  vCenter 192.168.11.203

  Viewsrv 192.168.11.204

  The firewall is DMZ had to 192.168.11.204.

  Any help would be appreciated in the sovereign.

  Thanks for the update.

  If you have double checked these three steps, then it is probably time to use Wireshark to see what is blocking PCoIP in your environment.

  Take a look at this post for more information on this. http://communities.VMware.com/message/1860992#1860992

  You can initially run wireshark on the Client from the view, and then if that does not indicate where the Eastern bloc, then run it on the Security server. Look at just the traffic PCoIP. (4172 TCP and UDP 4172).

  This is how some other people have fixed what you see.

  Select this option.

• Help with black print

  Recently moved from FH to HAVE (CS4 / v.14) and I'm having trouble with the simple impressions.

  99% of what I need, is out of black and white (and gray) text/vector on your daily office laser printer.

  All that is set to black (most of it) is printing halftone (and ragged) blacks, not solid as I expected.

  System: Mac OS X 10.5.8

  Printers: Brother 2170w and Sharp AR-405 (both capable of 600 dpi and it looks like at best 150)

  I do not know what settings I should be creating where someone could ' a please point me in the right direction?

  Thanks for the pointers.

  Pictrix,

  As a general rule, if you are using a PS printer, you must work in CMYK mode (you can just use CMYK 0,0,0,100 for black and white and grayscale), and if you are using a PS printer with no plan of later using a PS or get a printing house printing, you must work in RGB. Not a PS printer converts RGB to CMYK values, so if you give the CMYK, it starts by converting it to RGB; in other words, you get a double conversion; rarely pleasant.

  RGB 0,0,0 is completely black and corresponds to a very intense Black, not in CMYK 0,0,0,100 (CMY values must be limited or your paper imbibing and sink, the total value of C + M + Y + K will not be above 300, depending on the type of paper).

  Dithering is perhaps an attempt by the printer b & w to interpret an RGB color to grayscale.

  There may be a management color printer involved and if so, it may be a good thing to turn it off.

• can anyone help with drivers for invetel/coshiba 3887 rev0 vista

  can anyone help with drivers vista for invetel/coshiba 3887 rev0 54g wifi
  I looked everywhere goot virus and God knows what. Lucy was protected.

  Hello

  Method 1:

  I suggest you to see link and check.

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows?T1=Tab03

  Update drivers: recommended links

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-drivers-recommended-links

  Method 2:

  I suggest to download and install the Microsoft safety scanner and run the scan and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  WARNING: There could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate

  I also suggest you contact the manufacture of the product and check.

• Vista Home Premium boots with black bands on the sides of the screen and features limited after d/l-ing Windows updates

  Hello

  My Dell Inspiron 530 has recently started having problems starting. When I turn it on regularly, Windows Vista Home Premium starts with black bands on each side of the screen and your desktop extended / enlarged which does not display the start menu or the taskbar. I can navigate in the Panel, but when I click on the resolution of the screen, nothing happens and I'm unable to change the screen resolution. When I use CTRL and the mouse scroll wheel, I can reduce the size of the desktop icon, but the taskbar, nor start menu appears on the screen. I noticed that I can't start programs when the computer is in this State as well.

  I think that this problem started after I downloaded a game from 3 updates of Windows, but I do not know what updates they were.

  I am able to start safe mode and the office fills the screen normally. I don't know what steps I can take mode without fail to solve the problem of normal startup, however.

  Please let me know I you a glimpse into this situation because it is extremely frustrating. Thank you very much for your help!

  Hello

  Microsoft gives sometimes you updates for the 3rd party hardware: graphics, network cards, etc.

  You should only get the latest drivers for them to real hardware manufacturer's website, as Microsoft normally does nor those have the most recent drivers available as Microsoft relies of the 3rd party hardware Manufactuer to provide.

  But unfortunately, the only way to know which is the update of the problem is to install them one by one, until you find the 'wrong' for your installation.

  You can do a system restore to get back until it has been installed (which is NOT the best way to remove an update) or follow this method:

  'Remove an update'

  http://Windows.Microsoft.com/en-us/Windows-Vista/remove-an-update

  When you have found the issue of update of the list of updates which is presented > then right click on the update problem > select Hide update > and it will not be available to you once again

  "How to hide or show an update of Windows Vista"

  http://www.Vistax64.com/tutorials/72491-Windows-Update.html

   

  Here's how to chanage update settings, if you think it is necessary to:

  "Understanding Windows Update and Extras in Windows Vista and Windows 7.

  http://www.bleepingcomputer.com/tutorials/Windows-Vista-updates-and-extras/

  Or the other of these two update settings will give you the chance to see what you want to install through Windows updates;

  Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

  Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

  But remember you normally only have problems with hardware 3rd party drivers. Other updates are to improve the Performance and security of your system

  See you soon.

• Need help with windows defender. all my files folders pictures everythiing disappeared and I find myself with this black screen and it is not all good: o)

  Need help with windows defender. all my files folders pictures everythiing disappeared and I find myself with this black screen and it is not all good: o)

  I don't know why vista windows no longer charge, or when the files and folders disappeared

  How Windows Defender is on this problem?

  Follow these steps to try to solve your problems of boot.

   

   

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  See you soon.

  Mick Murphy - Microsoft partner