Install and help with black screen / timeout

I'm pretty new to the scene of the VM and try to configure the ability for my bosses to connect to a virtual desktop, while they travel.  I have setup a Viewserver, a vCenter and a main domain controller.  I send you all the traffic through our firewall through the DMZ in the Viewserver.

When I test this connection locally from a PC on the same network through the Client view, it seems to work fine.  I have a beautiful office in Windows 7 can be used.  When I leave the office and go to any other Internet connection, I have a login name, provide connection information, and then a black screen and that's where he stays.  In the end (after 15-20 years or more) he told me that the remote connection has been completed.  Short version is it works on the inside, but not outside.

I have reviewed this error a few messages found and have made several steps such as insurance there is no active internal firewall (will re-enable them and fix them after I understand this), checked the Viewserver can properly search the PDC, the vCenter and so on.

I'm really stuck here and have tried different things for several days.  That's a lot of your time to test, because it works fine locally, so I have to leave the building and get an external Internet connection to test it out-> in.  I have the public IP address of the Ste of connection on its own domain.

For the purposes of this question, it is publicip.mydomain.com

Internally, the machines are set up as:

PDC 192.168.11.202

vCenter 192.168.11.203

Viewsrv 192.168.11.204

The firewall is DMZ had to 192.168.11.204.

Any help would be appreciated in the sovereign.

Thanks for the update.

If you have double checked these three steps, then it is probably time to use Wireshark to see what is blocking PCoIP in your environment.

Take a look at this post for more information on this. http://communities.VMware.com/message/1860992#1860992

You can initially run wireshark on the Client from the view, and then if that does not indicate where the Eastern bloc, then run it on the Security server. Look at just the traffic PCoIP. (4172 TCP and UDP 4172).

This is how some other people have fixed what you see.

Select this option.

Tags: VMware

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