Help with DROID &; Bluetooth S9 - HD headphones
I've been using a stereo headset bluetooth Moto S9 - HD with my Moto Droid and so far there is no problem. For reasons uknown it won't work with phone calls more. It still works fine for everything else that I used it. The music is still playing, media on the headset controls still work the media player.
When a call comes in playing music just stops like it was normal, only the "answer call" button on the headset does not work, and I must answer the call with the phone. When the call is connected, the bluetooth indicator will remain off and the headset will have no function.
Looks like it's only matching media. My S305 headset does that sometimes. Restart the phone and cancel the twinning of the headset, and then re-pair. Expected fixit.
Tags: Motorola Phones
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Help with horror? El Capitan Mac
Hello, I have major issues with horror. It interferes with almost all of the process: navigation (Firefox or Chrome), MS Office, Adobe Pro, Finder... I ran a report EtreCheck (see below) and the major problem seems to be Firefox. I was wondering if someone could take a look at this and make other suggestions.
Thank you!
EtreCheck version: 3.0 (300)
Report generated 2016-08-12 12:44:23
Download https://etrecheck.com EtreCheck
Time 06:53
Performance: average
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Problem: Beachballing
Description:
Beach ball with Firefox, Chrome, MS Office, Adobe Pro, Finder
Hardware information: ⓘ
MacBook Pro Intel Core i5, Intel Core i7, 13 "(mid-2012)"
[Technical details] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 38
Video information: ⓘ
Graphics Intel HD 4000
LED Cinema Display 1920 x 1200
System software: ⓘ
OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days
Disk information: ⓘ
HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 499,25 (Go 150,27 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
MATSHITADVD-R UJ - 8À8)
USB information: ⓘ
RD Slim BUP Seagate 2 TB
EFI (disk1s1) < not mounted >: 210 MB
SEAGATE External 2 to (disk1s2) Volumes/external Seagate 2 Tb: 2.00 TB free 1.20
Apple Inc. Apple LED Cinema Display
ISight Apple Display Inc.
Apple Inc. Apple's USB audio device
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Hub keyboard Apple, Inc.
Logitech USB-PS/2 optical mouse
Apple Inc. Apple Keyboard
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
Goalkeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/ Library/Extensions
[loading] com.sophos.kext.sav (9.4.52 - SDK 10.9 - 2016-08-05) [Support]
[loading] com.sophos.nke.swi (9.4.53 - SDK 10.9 - 2016-08-05) [Support]
Launch system officers: ⓘ
[loaded] 8 tasks Apple
[loading] 152 tasks Apple
[operation] 65 tasks Apple
[killed] 13 tasks Apple
13 killed process lack of RAM
Demons of launch system: ⓘ
[loaded] 46 tasks Apple
[loading] 150 tasks Apple
[operation] 89 tasks Apple
[killed] 6 tasks Apple
6 killed process lack of RAM
Launch officers: ⓘ
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-02) [Support]
[operation] com.brother.LOGINserver.plist (2016-03-10)
[loading] com.gog.galaxy.commservice.plist (2016-04-24) [Support]
[failure] com.maintain.PurgeInactiveMemory.plist (2016-06-09) [Support]
com.maintain.Restart.plist [no charge] (2016-06-09) [Support]
com.maintain.ShutDown.plist [no charge] (2016-06-09) [Support]
[operation] com.maintain.SystemEvents.plist (2016-06-09)
[operation] com.sophos.uiserver.plist (2016-05-12)
Launch of the demons: ⓘ
[performance] BESAgentDaemon.plist (2016-05-16)
[loading] com.adobe.fpsaud.plist (2016-06-28)
[loading] com.gog.galaxy.clientservice.plist (2016-04-24) [Support]
com.maintain.HideSpotlightMenuBarIcon.plist [no charge] (2016-06-09) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25)
[operation] com.prey.agent.plist (2016-05-17)
[operation] com.sophos.common.servicemanager.plist (2016-05-12)
Launch User Agents: ⓘ
[loading] com.adobe.ARM. [...]. plist (2016-04-22)
[loading] com.bittorrent.uTorrent.plist (2016-04-19) [Support]
[loading] com.google.keystone.agent.plist (2016-07-11)
[operation] com.spotify.webhelper.plist (2016-08-10) [Support]
[loading] com.valvesoftware.steamclean.plist (2016-07-14)
org.Hola.VPN.plist [no charge] (2016-08-01) [Support]
User login items: ⓘ
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
ClipMenu application (/ Applications/ClipMenu.app)
Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)
MightyText application (/ Applications/MightyText.app)
Internet Plug-ins: ⓘ
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-02) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]
QuickTime Plugin: 7.7.3 (2016-07-29)
AdobePDFViewerNPAPI: 11.0.15 - SDK 10.6 (2016-05-02) [Support]
AdobePDFViewer: 11.0.15 - SDK 10.6 (2016-05-02) [Support]
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]
Default browser: 601 - SDK 10.11 (2016-07-29)
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-28) [Support]
Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-29) [Support]
The internet user Plug-ins: ⓘ
Picasa: 1.0 - SDK 10.6 (2015-10-13) [Support]
3rd party preference panes: ⓘ
Flash Player (2016-06-28) [Support]
Time Machine: ⓘ
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 499,25 GB disc used: 348,98 GB
Destinations:
TB external Seagate 2 [Local]
Total size: 2.00 TB
Total number of backups: 29
An older backup: 15/05/16, 06:27
Last backup: 12/08/16, 11:45
Size of backup drive: Excellent
Size of backup 2.00 TB > (disk size 499,25 GB X 3)
Top of page process CPU: ⓘ
35% firefox
11% kernel_task
7% mdworker (13)
4% WindowServer
2% BESAgent
Top of the process of memory: ⓘ
GB firefox 3.08
Kernel_task 848 MB
180 MB mdworker (13)
90 MB Microsoft Word
Finder 82 MB
Information about virtual memory: ⓘ
24 MB of free RAM
7.98 GB RAM (1.31 GB being cached) used
3.01 GB used Swap
Diagnostic information: ⓘ
August 12, 2016, 12:24:55 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-12-122455_ [redact ed] .crash
/ Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence
August 12, 2016, 12:00:06 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-12-120006_ [redact ed] .crash
August 11, 2016, 01:40:07 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-11-134007_ [redact ed] .crash
August 11, 2016, 10:17:21 /Library/Logs/DiagnosticReports/tcosrj_2016-08-11-101721_[redacted].hang
/ Volumes/VOLUME / * / Romeo & Juliet.app/Contents/MacOS/tcosrj
August 11, 2016, 06:33:30 /Library/Logs/DiagnosticReports/_2016-08-11-063330_[redacted].crash
???
August 10, 2016, 13:44:38 /Library/Logs/DiagnosticReports/firefox_2016-08-10-134438_[redacted].cpu_resour ce.diag [details]
/Applications/Firefox.app/Contents/MacOS/Firefox
August 10, 2016, 06:43:13 AM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-10-064313_ [redact ed] .crash
9 August 2016, 15:17:53 self-test - spent
First uninstall Sophos. Anti virus apps are not necessary and may cause problems. Remove the bittorrent as well. It can be a source od malware.
-
help with a lazy slow macbook pro
Hi, I was wondering if someone with a good understanding of the EtreCheck might be able to help me with my old powerbook, rusty.
Here is the report copied and pasted from the EtreCheck diagnosis that I just ran (lots of red type):
Thank you!
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-30 19:29
Download EtreCheck from https://etrecheck.com
Time 09:23
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Verify the signatures of Apple: enabled
Problem: Beachballing
MacBook Pro (15-inch, mid 2009)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro5, 3
1 3.06 GHz Intel Core 2 Duo CPU: 2 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 342
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
Cinema HD Display 1920 x 1200
NVIDIA GeForce 9600M GT - VRAM: 512 MB
OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days
ST9500420ASG disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
ShiftySeven II (disk0s2) /: 499,25 GB (56,75 GB free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
MATSHITADVD-R UJ-868)
Built-in ISight from Apple Inc..
Hub keyboard Apple, Inc.
Apple, Inc. Apple Keyboard
Card reader Apple
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Mac App Store and identified developers
/Applications/AirParrot.app
com.squirrels.airparrot.framebuffer [no charge] (1.4 - SDK 10.8 - 2014-04-19) [Support]
/ Applications/Caplio Mounter.app
[no charge] jp.co.ricoh.kext.caplio - 10.3 (4.0 - 2008-11-21) [Support]
[no charge] jp.co.ricoh.kext.caplio - 10.4 (4.0 - 2008-11-21) [Support]
DiskWarrior.app
com.alsoft.Preview [no charge] (4.1 - 2007-12-31) [Support]
/ Service.app incompatible software/Parallels
com.parallels.kext.prl_hid_hook [no charge] (4.0 3844.408728 - 2012-12-27) [Support]
com.parallels.kext.prl_hypervisor [no charge] (4.0 3844.408728 - 2012-12-27) [Support]
com.parallels.kext.prl_netbridge [no charge] (4.0 3844.408728 - 2012-12-27) [Support]
com.parallels.kext.prl_usb_connect [no charge] (4.0 3844.408728 - 2012-12-27) [Support]
com.parallels.kext.prl_vnic [no charge] (4.0 3844.408728 - 2012-12-27) [Support]
/ Library/Application Support/Avast/components/fileshield/not signed
[loading] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-07-21) [Support]
/ Library/Application Support/Avast/components/proxy/not signed
[loading] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-07-21) [Support]
/ Library/Extensions
[loading] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8 - 2016-07-26) [Support]
[loading] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-07-26) [Support]
/ System/Library/Extensions
[no charge] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16 - 2016-07-26) [Support]
com.devguru.driver.DIFMCDFree [no charge] (1.1.0 - 2016-07-26) [Support]
com.devguru.driver.DIFMSerial [no charge] (1.1.0 - 2016-07-26) [Support]
com.fklt.driver [no charge] (1.8.0 - 2016-07-26) [Support]
[no charge] com.novatelwireless.driver.3G (v2.2.8 (3)-2016-07-26) [Support]
com.novatelwireless.driver.DisableAutoInstall [no charge] (1.2 - 2016-07-26) [Support]
[no charge] com.sierrawireless.driver.SierraDevSupport (2.0.6.0 - 2016-07-26) [Support]
[no charge] com.sierrawireless.driver.SierraFSCSupport (2.0.6.0 - 2016-07-26) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/contents/plugins
[no charge] com.novatelwireless.driver.3GData (v2.2.8 (3)-2011-11-05) [Support]
ParallelsDesktopTransporter: Path: / Library/StartupItems/ParallelsDesktopTransporter
Startup items are obsolete in OS X Yosemite
[operation] com.apple.Finder.plist (2016-02-19) -invalid signature!
[loading] com.apple.FollowUpUI.plist (2016-02-11) -invalid signature!
[loading] com.apple.ScreenReaderUIServer.plist (2016-02-16) -invalid signature!
[loading] com.apple.powerchime.plist (2016-02-22) -invalid signature!
[loading] com.apple.quicklook.32bit.plist (2016-02-04) -invalid signature!
[operation] com.apple.quicklook.plist (2016-02-04) -invalid signature!
[loading] com.apple.quicklook.ui.helper.plist (2016-02-04) -invalid signature!
[loaded] 9 tasks Apple
[loading] 149 tasks Apple
[operation] 64 tasks Apple
[killed] 16 tasks Apple
16 killed processes lack of RAM
[loaded] 45 tasks Apple
[loading] 153 tasks Apple
[operation] 78 tasks Apple
[killed] 14 tasks Apple
14 killed process lack of RAM
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-14) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-13) [Support]
[failure] com.adobe.AdobeCreativeCloud.plist (2016-04-27) [Support]
[loading] com.adobe.CS5ServiceManager.plist (2010-06-17) [Support]
[operation] com.avast.secureline.update - agent.plist (2016-06-29) [Support]
[loading] com.avast.secureline.userinit.plist (2016-06-29) [Support]
[operation] com.avast.update - agent.plist (2016-07-22) [Support]
[loading] com.avast.userinit.plist (2016-07-22) [Support]
[operation] com.brother.LOGINserver.plist (2013-10-06) [Support]
[no charge] com.oracle.java.Java - Updater.plist [Support]
com.TeamViewer.TeamViewer.plist [no charge] (2016-02-14) [Support]
com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-02-14) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]
[loading] com.adobe.SwitchBoard.plist (2011-12-14) [Support]
[loading] com.adobe.agsservice.plist (2015-11-02) [Support]
[failure] com.adobe.fpsaud.plist (2016-05-09) [Support]
com.adobe.versioncueCS3.plist [loading] (2008-06-22) [Support]
[loading] com.avast.init.plist (2016-07-22) [Support]
[loading] com.avast.secureline.init.plist (2016-06-29) [Support]
[loading] com.avast.secureline.uninstall.plist (2016-06-29) [Support]
[loading] com.avast.secureline.update.plist (2016-06-29) [Support]
[loading] com.avast.uninstall.plist (2016-07-22) [Support]
[loading] com.avast.update.plist (2016-07-22) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]
[loading] com.oracle.JavaInstallHelper.plist (2016-04-21) [Support]
[no charge] com.oracle.java.Helper - Tool.plist [Support]
[loading] com.roamingclient.cell.mac.roamingclient.plist (2011-11-05) [Support]
[loading] com.rogueamoeba.instanton - agent.plist (2016-06-23) [Support]
[operation] com.sierrawireless.SWoCMon.plist (2010-05-20) [Support]
com.sierrawireless.SierraReset.plist [no charge] (2010-05-20) [Support]
[loading] com.teamviewer.Helper.plist (2015-09-29) [Support]
com.TeamViewer.teamviewer_service.plist [no charge] (2016-02-14) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2010-06-28) [Support]
[failure] com.adobe.ARM. [...]. plist (2010-06-22) [Support]
[failure] com.adobe.ARM. [...]. plist (2009-10-26) [Support]
[failure] com.adobe.ARM. [...]. plist (2011-12-15) [Support]
[operation] com.amazon.music.plist (2014-10-18) [Support]
[failure] com.apple.MobileMeSyncClientAgent.plist (2011-06-14) -/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient: Executable not found!
[failure] com.apple.SafariBookmarksSyncer.plist (2009-09-14) -/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn customer: Executable not found!
[loading] com.avast.home.userinit.plist (2016-07-22) [Support]
[loading] com.avast.secureline.home.userinit.plist (2016-06-29) [Support]
[loading] com.google.keystone.agent.plist (2016-07-11) [Support]
[operation] com.spotify.webhelper.plist (2015-05-30) [Support]
info.lokiware.attachmenttamer.cleanup.plist [no charge] (2013-01-07) [Support]
[failure] info.lokiware.attachmenttamer.setupagent.plist (06-01-2013) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox application (/ Applications/Dropbox.app)
Application of Google Reader (Google Drive.app/Applications /)
Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Garmin Express Service application (/ Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
[ongoing] com.adobe.CCLibrary.166112
com.apple.BKAgentService [killed]
com.apple.MailServiceAgent [loading]
com.Apple.mail.80352 [loading]
com.avast.account [loading]
[ongoing] com.avast.daemon
[ongoing] com.avast.FileShield
[ongoing] com.avast.helper
[ongoing] com.avast.proxy
com.avast.secureline.Burger [loading]
[ongoing] com.avast.secureline.service
[ongoing] com.avast.service
[ongoing] com.brother.utility.NETserver.157792
[ongoing] com.brother.utility.USBserver.137312
[ongoing] com.evernote.EvernoteHelper.66912
[ongoing] com.Garmin.Renu.service.3552
[ongoing] com.getdropbox.dropbox.134752
[loading] 421 tasks Apple
[operation] 184 tasks Apple
[killed] 33 tasks Apple
DirectorShockwave: 11.6.6r636 (2012-08-09) [Support]
Unity Web Player: UnityPlayer version 4.1.3f3 (2013-05-30) [Support]
Default browser: 601 - SDK 10.11 (2016-07-26)
Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-27) [Support]
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-13) [Support]
AdobePDFViewerNPAPI: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]
Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-10) [Support]
QuickTime Plugin: 7.7.3 (2016-07-26)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-13) obsolete! Update
iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-30)
NP_2020Player_IKEA: 5.0.93.0 - SDK 10.6 (2011-10-03) [Support]
AdobePDFViewer: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]
GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2012-09-11) [Support]
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-25) [Support]
JavaAppletPlugin: 15.0.1 - 10.7 (2016-05-04) check the version of the SDK
WebEx: 1.0 (2010-04-06) [Support]
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-07-30)
DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)
Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-07)
Adobe Version Cue CS3 (2008-06-22) [Support]
Flash Player (2016-05-09) [Support]
Flip4Mac WMV (2011-01-13) [Support]
Growl (2013-12-20) [Support]
MacFUSE (2008-12-19) [Support]
Skip system files: No.
Automatic backup: YES
Volumes to back up:
ShiftySeven II: Disc size: 499,25 GB disc used: 442,50 GB
Destinations:
Toshiba Time Machine [Local]
Total size: 999,86 GB
Total number of backups: 40
An older backup: 23/04/15, 16:45
Last backup: 25/07/16, 20:34
Backup disk size: too small
Backup size GB 999,86 < (disc 442,50 GB X 3)
11% NotificationCenter
iTunes 11%
5% WindowServer
5% coreaudiod
3% kernel_task
Top of page process of memory: ⓘ
919 MB kernel_task
688 MB com.apple.WebKit.WebContent (4)
Mdworker (13) 238 MB
Safari of 205 MB
Mds_stores 156 MB
131 MB free RAM
8.12 used GB RAM (4.05 GB being cached)
176 MB used Swap
July 30, 2016, 18:49:37 ~/Library/Logs/DiagnosticReports/Install_2016-07-30-184937_[redacted].crash
com.adobe.Install - Applications/Utilities/Adobe Creative Cloud / * / Creative Installer.app/Contents/MacOS/Install Cloud
July 27, 2016, 16:21:32 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-162132_[redacted].panic [details]
July 27, 2016, 16:18:59 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-161859_[redacted].panic [details]
Uninstall Avast. It's a worthless scam that don't do anything useful. The only thing it does is a lot more then what it claims, that he you will protect from.
-
HP 15 - ac043tu: need help with the key feature and WiFi Drivers
Hi team,
I try to activate the key feature and WiFi in my new HP 15 - ac043tu laptop.
I use Windows 7 Ultimate 32 operating system.
I installed all the drivers available on the site Web of HP (http://support.hp.com/us-en/drivers/selfservice/HP-15-ac000-Notebook-PC-series/7771404/model/8326116... for my product.
To activate the function key, I installed driver: HP System Event Utility - sp71716, but it doesn't seem to work.
In Device Manager, network controller shows exclamation as shown below. I tried to install Broadcom and Realtek WLAN drivers, tried to turn on/off, uninstalled/reinstalled drivers referring to other positions, but that did not work.
I also tried to install HP SoftPaq Download Manager, but it did not help. Tool does not show my product described.
I went through a similar question posted by other members, but failed to get the solution. This question gave me hard times.
Appreciate your help in this regard.
Thank you
Kishan
Hello:
You need these drivers wireless and bluetooth driver 64-bit file should have the 32-bit drivers too.
Network controller (wireless card):
FTP://FTP.HP.com/pub/SoftPaq/sp71501-72000/sp71528 .exe
Bluetooth:
This package contains the Broadcom bluetooth driver and software for the laptop models running a supported operating system. Broadcom Bluetooth 4.0 driver is required to activate the bluetooth 4.0 Broadcom devices and is compatible with Broadcom bluetooth 3.0 and earlier versions.
File name: sp71440.exe
Unfortunately, I can't help you with the next question. The system of the event utility would be the only software I can think that would have worked.
You can try the software HP Quick Launch, but I doubt it will work.
http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_112835_1
-
Help with a beach running slow filled iMac ball
Hello
We have problems with our iMac, like below. If anyone has any inside. There is plenty of space on the hard drive and I have just run Cocktail to maintain and made sure the operating system is up-to-date.
We often live very slow behavior in task such as launch of mail, safari or anything else besides and sometimes even just type text in boxes. It is also very slow at startup and shutdown.
Any help much appreciated. I hope it's useful to include the report of EtreCheck below.
Best regards
Sparko
EtreCheck release: 2.9.4 (254)
Report generated 2016-02-15 21:22:04
Download EtreCheck from http://etrecheck.com
Time 06:06
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Computer is too slow
Description:
Often slow to launch applications or execute simple commands
iMac (21.5 inch, at the end of 2013)
[Data sheet] - [User Guide] - [Warranty & Service]
iMac - model: iMac14, 1
1 2.7 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n/ac
Iris Pro Intel
iMac, 1920 x 1080
OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour
HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1)
: 210 MB Macintosh HD (disk0s2) /: 999,35 go-go (422,35 free)
HD (disk0s3)
[recovery] recovery: 650 MB Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Reader SuperDrive for MacBook Air Apple Inc..
Apple Inc. Thunderbolt_bus.
/etc/sysctl.conf - file exists but not expected
Mac App Store and identified developers
/Library/LaunchAgents/com.m-audio.prokeyssono61.helper.plist
A unknown file found. [Check files]
/ System/Library/Extensions
com [no charge]. ZTE.driver.ZTEUSBCDCACMData (1.2.19 - 2016-02-15) [Support]
com [no charge]. ZTE.driver.ZTEUSBMassStorageFilter (1.2.19 - 2016-02-15) [Support]
[no charge] com.m - audio .midisupport .driver .usb (1.1 - 2016-02-15) [Support]
com.maudio.USB.prokeyssono61.driver [no charge] (1.8.1 - 2016-02-15) [Support]
M - Audio Firmware Loader: path: Library/StartupItems/M-Audio Firmware Loader
Startup items are obsolete in OS X Yosemite
[loading] 156 tasks Apple
[operation] 80 tasks Apple
[loading] 189 tasks Apple
[operation] 98 tasks Apple
[loading] com.avid.ApplicationManager.plist (2015-06-09) [Support]
[operation] com.avid.ApplicationManagerHelper.plist (2015-06-09) [Support]
[operation] com.m - audio .prokeyssono61 .helper .plist (2011-07-19) [Support]
[loading] com.maintain.LogOut.plist (2016-02-15) [Support]
[loading] com.maintain.Restart.plist (2016-02-15) [Support]
[loading] com.maintain.ShutDown.plist (2016-02-15) [Support]
[loading] com.maintain.Sleep.plist (2016-02-15) [Support]
[operation] com.maintain.SystemEvents.plist (2016-02-15) [Support]
[loading] com.adobe.fpsaud.plist (2016-01-29) [Support]
[loading] com.avid.sari.plist (2015-08-25) [Support]
[loading] com.maintain.CocktailScheduler.plist (2016-02-15) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2013-09-13) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2015-11-05) [Support]
[loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-09-08) [Support]
[loading] com.google.keystone.agent.plist (2015-12-14) [Support]
[loading] com.maintain.ShowUserLibraryDirectory.plist (2016-02-15) [Support]
[operation] com.spotify.webhelper.plist (2015-06-13) [Support]
[loading] A spot of Apple
Dropbox application (/ Applications/Dropbox.app) (2016-02-12)
[operation] com.etresoft.EtreCheck.112352 (2016-02-14)
[operation] com.getdropbox.dropbox.65632 (2016-02-12)
FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]
QuickTime Plugin: 7.7.3 (2016-02-15)
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]
Default browser: 601 - SDK 10.11 (2016-02-15)
SharePointBrowserPlugin: 14.4.1 - SDK 10.6 (2014-05-12) [Support]
Scorch: 6.2.0 (2014-05-07) [Support]
Web of Google Earth plugin: 6.1 (2014-05-07) [Support]
Silverlight: 5.1.30317.0 - SDK 10.6 (2014-06-07) [Support]
iPhotoPhotocast: 7.0 (2014-05-07)
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
EverNote Web Clipper (2015-08-24)
Flash Player (2016-01-29) [Support]
M-Audio ProKeys Sono 61 (2014-05-07) [Support]
Skip system files: No.
Mobile backups: WE
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 576,99 GB
Destinations:
Retina Mark Time Machine [Local]
Total size: 0 B
Total number of backups: 0
An older backup: -.
Last backup: -.
Backup disk size: too small
Size of backup 0 B< (disk="" used="" 576.99="" gb="" x="">
2% WindowServer
mbfloagent (2) 2%
1% kernel_task
1% mdworker (2)
0% fontd
Top of page process of memory: ⓘ
751 MB kernel_task
Mds_stores 664 MB
467 MB softwareupdated
319 MB Safari
QuickLookSatellite (3) 188 MB
799 MB free RAM
7.22 used GB RAM (1.82 GB being cached)
Used Swap 0 B
February 15, 2016, 20:30:20 self-test - spent
February 13, 2016, 11:22:26 ~/Library/Logs/DiagnosticReports/mapspushd_2016-02-13-112226_[redacted].crash
/ System/Library/CoreServices/mapspushd
All software maintenance is in fact slow down your Mac. The only maintenance that has need for a Mac is back up. Remove any object to maintain, by asking directions.
Also, your M-Audio drivers are listed as obsolete in Yosemite. This means that any M-Audio Midi device to update driver to be useful in El Capitan.
-
Very slow Macbook Pro (2012), please help with report EtreCheck
Hi all
My Macbook runs very slowly, I tried a number of things suggested online but none worked. I recently went to a repair shop and they suggested it could be to do with the dataflex (not sure if this was exactly, but I remember it sounding similar.) They described as a hard drive to another internal component connection, sorry for the inaccuracy.) I have me am replaced, but this did not help either.
I downloaded the software EtreCheck and I was wondering if someone could help me to make light of the report on possible solutions? I have the feeling that it could be the hard drive needs to be replaced, but have no evidence of that. Verification has been run for the problem of "Beachballing" and got the sub report, please let me know if more info would be helpful. I hope it's telling in a way!
Thank you for the pointers.
EtreCheck version: 2.7.8 (238)
Report generated 2016-01-26 22:56:56
Download EtreCheck from http://etrecheck.com
Duration 10:23
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 420 - SN = 9G22603YVD3MB
Graphics Intel HD 4000
Color LCD 1280 x 800
OS X Mavericks 10.9.5 (13F34) - since startup time: less than an hour
Disk0 APPLE drive HARD TOSHIBA MK5065GSXF: (500,11 GB) (rotation)
EFI (disk0s1)
: 210 MB Macintosh HD (disk0s2) /: 499,25 go-go (248,48 free)
HD (disk0s3)
[recovery] recovery: 650 MB OPTIARC DVD RW AD - 5970H)
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
[failure] com.apple.maspushagent.plist [details]
com.Apple.Security.syspolicy.plist [failure]
[loading] com.google.keystone.agent.plist [Support]
[loading] com.oracle.java.Java - Updater.plist [Support]
[loading] com.adobe.fpsaud.plist [Support]
[loading] com.google.keystone.daemon.plist [Support]
[loading] com.oracle.java.Helper - Tool.plist [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
[ongoing] com.etresoft.EtreCheck.85920
FlashPlayer - 10.6: Version: 19.0.0.226 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.226 - SDK 10.6 obsolete! Update
Default browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]
JavaAppletPlugin: Version: 25 check the version of Java 8 update
Flash Player [Support]
Java [Support]
TeXDistPrefPane [Support]
Time Machine not configured!
6% update_dyld_shared_cache
4% WindowServer
3% kernel_task
mdworker (3) 2%
1% launchd (4)
Top of page process of memory: ⓘ
508 MB com.apple.WebKit.WebContent (4)
502 MB kernel_task
Safari of 283 MB
Finder 197 MB
152 MB softwareupdated
988 MB of free RAM
3.03 GB used RAM (750 MB cache)
Used Swap 0 B
26 January 2016, 21:59:30 self-test - spent
Hello mrdivorce,
It looks like of course as evidence of a hard drive failing for me. Hard drives 2.5 "in the MacBook Pro tend to fail after 2-3 years. Judging by the date on your MacBook, I think that your time is up. Maybe try to find a different repair store. Looking for Service Center authorized Apple (https://locate.apple.com/).
I suggest upgrading to an SSD and increasing your RAM too. Then you have the hardware to run the last OS X 10.11.
-
Problem with the bluetooth on my mac
Hello everyone,
I am a french and I have a problem with the bluetooth on my mac. My Magic Mouse has been suddenly disconnected from my mac. So I decided to reconnect my mouse. But this time, I couldn't do that because my mac (I think) did not detect the mouse. I said 'I think' because I am trying to connect this mouse on my son's mac and mac knew the mouse: it's only a problem of my mac.
I went on the 'system preferences' to see if my mac know my mouse again, but no. While my mouse is light and bluetooth enabled. I tried with another mouse and it's the same result.
So, what can I do?
Thanks for your help,
Merry Christmas!
Roland Matt
See "your device is not recognized by your Mac" here:
If your Apple wireless mouse, keyboard or trackpad doesn't work as expected - Apple Support
-
Hello! I have problems with the bluetooth audio
Hello!
Help, please! I have problems with the bluetooth, when I use jambox with my laptop for audio streams, the freezing of the computer laptop everything for every 5 seconds. I don't know wat to do...
I would update the drivers of BT:
http://us.Acer.com/AC/en/us/content/drivers/4732;-; Longs % 20V3 - 772G
Select windows as the operating system 8.1
Check if you have Broadcom or Atheros
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Vista not recognize / connect with any Bluetooth device
Vista not recognize / connect with any Bluetooth device. I have the Bluetooth dongle into a good usb port, the computer recognizes it, but it doesn't show up
Bluetooth devices when the device will attempt to connect.Is that what you would please stand out my answer as the answer to your problem.
Marked as answer questions don't get a lot of people looking at them.
Sorry that he had not helped you.
Once you disable the my answer option, others will look at your problem and we hope to help you.
See you soon.
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Problem with the Bluetooth device
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my laptop is HP G42 Notebook Pc... Windows 7 64 bit operating system...
Please help me... Thank you a lot =)
Click on the link below:
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Wireless installation need help with Photosmart c309a Mac OS x 10.6.8
I lost my hard drive and am now reinstalling my drivers etc. for the HP Photosmart c309a Mac OS x 10.6.8. It will print if I connect via the USB port, but my office is across the room from the printer. At the same time, I was able to print and scan wireless. The last time I had to reinstall I lost the ability to scan wireless, so I think I originally had it network via airport, but used Bluetooth when I reinstalled.
Now, I can print when connected by USB, but I can't make a wireless setup works. When I try to print it says I am offline, and when I try to connect it says I am connected via the URL: usb://HP/Photosmart%20C309a%20series?serial= [my serial number here shows].
I am connected to Internet via WiFi to the installation service. I can also connect through our Verizon MiFi. I would like the ability to scan and print, but if I am limited to Bluetooth and print only, I would appreciate help with this setup as wireless printing is the most important.
Oh, the manual shows how to configure a Windows wireless system in both directions, but I do not use Windows. Thank you for all you can offer instructions.
AHG,
This guide should guide you through the installation process and get you up and running wireless. Let us know if this helps: http://goo.gl/c2IXf
Good luck!
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Well, I noticed that a lot of guys are useful here with installing XP on Vista and yes I'm another unhappy Vista user, I am a graphic designer and let me tell you programs and performance is not very good on my laptop HP that I am ready to go back to XP.
I have an extra HD a seagate sata 80 GB of my PS3 that I drag never used, so I'll use it to install XP on my laptop
Its what I need help with drivers, man what a pain. I can install drivers left and right that I know how to do this, but Nlite, manual, unzip its so confusing...
good so I use Nlite to wake my sata drivers and my installation of Windows XP on my HP I would add something in there like {video card driver} {driver Chipset} etc, what should I put in the wake? and once the wake is done and winxp is installed in what order should I start to install stuff, please guys Im confused and need help if someone can point me in the right direction of the dv7-1270 drivers I would appreciate...
If I happen to screw up my 80 GB hard drive, not a big deal, blue screen, can not load, etc etc... can I just put my original 320 GB hard drive and back to Vista the way it was. ??? is it possible, which would ease my mind, thank you for your responses and assistance.
Drivers:
Chipset Intel, (install and reboot before other drivers) here
Intel Matrix Storage Manager here
MS-UAA fo SP2 (required with a reboot before the graphic and Audio driver) here
MS-UAA fo SP3 (required with a reboot before the graphic and Audio driver) here
NVIDIA GeForce 9600GT here
Intel Wireless 5100 here
Bluetooth here
Realtek RTL8168C Family PCI - E Fast Ethernet NIC here
Please check first that link written by Joshua Wood and concentrate on problems that may appear when you install the sound card in it.
IDT High-Definition Audio CODEC Pilot,
1 sp41693, pilot, work reported in XP here view
2 SP39671, driver, jobs reported in XP here or here view
3 sp41698, vista, work reported in here XP driver
High-Definition Audio (HDA) Modem Installer and driver here
.NET framework (required before HP Quick Lunch Buttons) here
HP Quick Launch buttons here
Synaptic Touchpad here S
ENE CIR (infrared receiver) here (your Vista driver)
JMB38X card reader Host Controller Driver here
HP 3D DriveGuard 1.10 has here
If you had for 7 unknown devices (buttons drivers), here
Do a manual installation
Go to Device Manager, right click on the unknown device,
Choose update driver, not to communicate.
Choose the install from a list or a specific location, not search, have-disk,
Navigate to the location of machine.inf.
Do it for the rest of the unknown devices
-
Problems with the Bluetooth device on pc Windows 8.
Original title - microsoft
When my sister buy a laptop, she was already a Bluetooth device and has been able to use. but last July 2015 I can't turn on my Bluetooth on my PC device, I checked services.msc and discovered he was not running so I was started to run, but still I can't activate it. What should I do?
Hello
Thanks for posting your question in the Microsoft Community.
I understand that you are facing problems with the Bluetooth device on your pc. I will try to help you with this question.
Please answer these questions to get more clarity on this issue:
What is the brand and model of the pc?
Have you installed all the updates waiting and also updated all the device drivers on the pc?
What is the error message you get when you use the Bluetooth device?
The problem is specific to this device?
Suggest that you refer to all the steps in this article to check if that helps.
Why isn't Windows find my Bluetooth or other wireless device? : http://windows.microsoft.com/en-US/windows-8/why-isn ' t-windows-conclusion-device
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