Help with screen blackBerry Smartphones

Similar Questions

• Help with OS6 blackBerry Smartphones please!

  All new to the world of Blackberry and just updated my Curve 9330 OS6 last night.  He continues to show that I have send and flashing of the LED, but when I check the email, SMS, etc. all say there is no new notifications. Don't have a Blackberry messaging, but it is connected to my Hotmail account.  Cannot understand what he's trying to inform me, or how to check and remove items? Any help would be appreciated!

  Try this-

  When your device is turned on, remove the battery for a minute and then reinsert the battery. This do a reboot your device that minor problems with the BlackBerry.

• Need help with bbm blackBerry Smartphones

  Hey everyone, so I have a little problem with blackberry messenger.

  I am currently overseas and left my sim to my phone and active inside the option of mobile connection power off and left only wireless on. My blackberry messenger worked perfectly on wifi.

  However, I've been corresponding with my phone provider and tell them to pass my number back to front I'll be a stranger for a few months. That took place this morning and I leave around the same time, blackberry Messenger works as well.

  I am able to navigate using the bb browser, but the messages are not delivered (a check mark appears, but no sign of D (elivered)) and I get no messages either.

  Now I do not understand how them my sim for prepaid switching makes a difference? It's not as if I'm on homelessness or even using the phone for the mobile network option. I checked the host routing table and the staff are present. This is what it looks like:

  TO GPRS (505) [5050030]

  A Wi - Fi connection [60]

  TO GPRS (505) [5050030]

  TO GPRS (505) [5050030]

  TO GPRS (505) [5050030]

  I don't understand what is the question. Someone here could help me with this please?

  Thank you

  Hey,.

  Don't sweat! things are complex all around! your blackberry data plan is related to you in two ways. one through your operator and two through your PIN on your bb. so when you initially could receive messages BBM PIN was still active for the BB data plan but after that you flew it through the phone call your PIN has been disabled for any data plan. hope that helps!

• Help with calendar blackBerry Smartphones!

  I just got a curve and this is my first Blackberry. I've only had it a week and for some reason, I can't edit or delete appointments in my calendar. The error message I'm getting on the unit is:

  The appointment is deleted externally. Changes will be lost and the Viewer is closed. then an OK button

  But the appointment is still there... I can not change them.

  Help! I DON'T UNDERSTAND THIS THING!

  I don't remember when it happened, but if I remember correctly, the problem is that your calendar somehow had value to synchronize wirelessly with your account e-mail blackberry.net or when you tried to sync with the calendar Google.

  The first thing to try is to go in the calendar app and turn out calendars that are set to synchronize wireless.  This operation depends on your OS.  If you are running 4.3 or lower, there is only one place to put it.  If you are running 4.5 or later (what happened to 4.4?), you will need to check the calendar of each email address.

  At that time the desk calendars (BES) can synchronize wireless, but I know that at some point my BES calendar got duplicated on my blackberry.net calendar!

  As I write I think now, I remember it was when I've created Google Calendar to sync with their Calendar Sync app.  I could not edit or delete appointments!

  You are on a BES, the fix (in both cases) for me was pretty easy.  First of all, I disabled the wireless synchronization for all calendars - and in the case of Google - uninstall the Google Calendar Sync app.  I then started Desktop Manager (in BIS mode on a computer with the configuration of the synchronization), are entered in the application of backup/restore and selected advanced mode.  Once there, you can select Advanced mode, and then select the calendar data and click on the [Clear] button.

  I did once I turned Wireless Sync on my desk calendar (BES) and automatically synchronize to the top.

  Of course, the problem with this fix is that if you're not on a BES, you loose that all your information of appointment unless you are wired to an application such as Outlook synchronization.  Resynchronize should just bring all your appointments.

• Need help with memory blackBerry smartphones internal. Please read

  I had the storm for about 3 months and im really frustrated and confused because don't know how else to use it as a phone and email verification. I want to use it as a PDA, but I don't know how!  I tried to download apps but after 4 apps, he told me that the phone has no more memory to download more.  I'm sure that the storm is made to have more than 4 apps, so I know im doing something wrong.  Please help... I want to get the most out of this phone bc I like it.

  Thanks in advance

  PS Ive also tried to transfer the applications on the external memory card, but I can't figure out how.  the only thing I can put on the external memory are music files.

  Your AppMemory is very low... I recommend the following:

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  See what increases your free AppMemory. You may need to do it on an occasional basis - some do it once a day just to keep things as clean as possible. Others (like me) use an application called quick sweater to simulate a batt restart - shoot once per day.

  Regarding apps how it can manage - it is not a responsible question. It depends on the size of applications. Applications more large = less can be installed. Smaller apps = more can be installed. So it is really not possible to say that only 4 or 5 applications can be installed.

  Best!

• Help with email blackBerry Smartphones

  my phone deleted my email and contacts yesterday, and when I tried to re - set up my e-mails (outlook and yahoo) it keeps telling me I need to register my phone.  I did the registry now on the host routing table, and I can't even set up my emails.  can someone please tell me how to configure my e-mail, I got these mail services on my phone and now my phone won't let me put in place all the emails.

  Whenever the mail app won't let you to set up email on your phone, call your carrier and tell them you want to access their site of BIS self-service.  While online, you can add, remove and change of e-mail accounts for your phone.  You do online, and he pushes the information to your phone.

  I hope that helps you.

• Help with media blackBerry Smartphones

  Hi, some can tell me how to fix this image problem. so that all the photos in the photo folder I deleted once again and now it will not erase. Someone please help. ^_^

  Hi thank you very much it worked

• Help with camera blackBerry Smartphones

  I need assistance with the camera on my 8310.

  I can't zoom in more. It worked lk.

  Any ideas on how to fix it?

  Try this:

  When your device is ON, remove the battery, wait a minute, and turn the battery on the device.

• How to debug the java application BlackBerry on Eclipse with a BlackBerry Smartphone?

  Problem:

  How to debug the java application BlackBerry on Eclipse with a BlackBerry Smartphone?

  The following procedure:

  http://docs.BlackBerry.com/en/developers/deliverables/12002/Debug_an_app_on_BB_device_656366_11.jsp

  Error:

  An internal error occurred during: "launch WMMS_ACC_video_test0".
  java.lang.NullPointerException

  I found that other methods of debugging.

  If anyone knows how to do it please tell me.

  Thank you for your attention.

  http://www.BlackBerryForums.com/developer-forum/107455-debugging-live-device.html

  Solution:

  Start the IDE
  Connect your device to the PC via USB
  compile your application and load on the device
  in JDE - Debug - attach to-Pocket
  ignore all dialog boxes
  do the breakpoint
  Start your application on the device

• My screen blackBerry Smartphones has been frozen all day? Help, please!

  Okay so I recently bought a blackberry 9800 torch of my friend, its not in poor condition but it has a few scratches on it. the phone also worked well for her.

  This morning, installed an app to rename my files of music, called MTagz or something like that

  directly after the installation, a grey box with a blue loading circle sign and the word loading it appeared. I thought he'd go after a while, but long story short, he didn't.

  Ive tried to restart and turn my phone off, then on, but it won't work. If I could, I would like to uninstall the app, but my phone is completely insensitive.

  I can enter my PIN and password, but as soon as the shoes at the same time the touch screen home screen and keyboard do not work. I can also press the menu button to switch between windows, but when these windows open again I can't do anything.

  Thanks for your help

  Hello and welcome to the community!

  Given your procurement method, I recommend that to start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Ensure that all measures are properly carried out in order to completely divorce the BB from accounts of friends and thus to be able to create entirely what you need for you alone.

  Regarding your question as stated, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Help for BBM blackBerry Smartphones & Facebook does not not for 9320 - problem with "host Routing Table? -Virgin

  So, today I received my new 9320 at Virgin Mobile, first Blackberry & love the phone! but I can't use the BBM or Facebook app...

  At first I could not even access the browser while that connected to my wifi... then I phoned Virgin & they helped me to reset the settings on my BB that I could use the browser etc...

  I thought it was problem solved, until I discovered BBM and Facebook, use app world separate service? Anyway, I phoned up to Virgin because I wanted to do this job, they are included in my package & I did not understand why I can't access any of them...

  After a long phone call the problem has proved that the "host routing table" was empty and (according to in Virgin) there is a problem with new BlackBerry receiving these details... they said this isn't a problem on the end there & told me there is nothing more they can do so to click 'register now' and wait for the details...

  24 hours later and nothing, so I hope someone here can help me, make me a BB the whole point is things miss me actually lol and I feel now I'm paying for a phone contract I can't really use it, without any help from my provider?

  Any help?

  Or

  Anyone with a new BB knows something like that recently? Thank you

  Wow... Virgin you gave really there. You see, you PAY for 100% of your services and 100% of your formal support... at the moment, they seem to be or you deliver. Only they have the ability (in fact the RESPONSIBILITY!) to degenerate RIM requiring improved support of cases (from your description, it must be that... with a HRT empty, nothing that anyone here can do). End users have no free path to receive assistance from the RIM at all - only via the escalation. So, what I would do if I were you, is their ring back... but this time do not let you fob OFF... insist that, because you HAVE them, you have a contract with them and they are about to be in violation of this contract - they must solve your problem, degenerate into RIM if they wish.

  Good luck!

• Problem with home screen blackBerry Smartphones

  Recently discovered that the button to set up the grid at the bottom of the home screen disappeared.  The only way I can get must now press the bar indicator flow near the top of the screen, how the button appears at the gate, but the white screen "you currently have no new notification" that appears when I pressed first the bar flow indicator, stand behind the grid.

  However if I have a message waiting for me and I'm in the indicator feeds bar that I can not display the message.  I first have to open the flow indicator, then open the gate, then select message to open it.

  The only way to close the indicator feeds also bar when its open is to press the screen.  The buttons cancel/return and Cancel do nothing.

  Hope someone can help with this problem.

  Thanks in advance.

  Welcome to the forums!

  Have you tried a hard reset of your device?  With the unit powered on, remove the battery for a few minutes, then replace.  See if that sets things straight.

  What OS you have on your device?  Might be time for a new installation of the operating system, too.

• Issues with BBM blackBerry Smartphones

  Whenever I charge my phone or restart I notice my bbm dates back to ancient times, I get previous pings and current pings will no longer appear, also dp displays more peoples. I decided to back up my contacts, delete and re install the app but realized after the reboot, I can download is no longer bbm as he shows me app World, bbm is already installed, but can't find anywhere in my phone. Please help I need my bbm back

  Hello presh007

  Welcome to the Forums of the BlackBerry Support

  If you already verified and that you are unable to locate your BBM icon, then you should try reinstalling the BlackBerry Messenger application, it may be useful.

  To do it from your home screen to go to Options > device > Application Management > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• Problem with attachments blackBerry Smartphones (PDF format)

  Hi all I need your help.

  I bought a new BB Curve 9360 and transferred the datas of an old BB using Desktop Manager

  I have two strange (for me problems):

  -If I try to open an attachment (especially PDFs) I get an error "application already sent. Send again? »

  -new electronic mail messages is displayed in all of the envelope only and non-envelope @domain.it

  Bye and soon of the Italy, Bruno

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Automatic synchronization with handsfree blackBerry Smartphones

  Can I set up my device automatically accepting the request of my hands-free sync. For now, I have to manually accept each time I get in my car?

  Hello

  No, no, what you are experiencing is certainly not normal... BBs can, when properly configured, automatically connect to compatible car kits. See this reference:

  • KB18576 The BlackBerry smartphone always invites you to connect to a Bluetooth connection instead of the automatic connection

  The problem is that, if there is a similar setting inside your car kit who also needs adjustment, then there is no way for RIM to provide statement... you will need to return to the installer you originally used.

  FYI... your desire to 'just phone a Helpdesk of RIM' is admirable, but moved. When you bought your BB and subscribed to services, you have learned how the BB support model works. RIM has no service support for you in the ring upward. Rather, the model of care is distributed with carriers and authorized dealers taking primary formal support to their end users, with the possibility for them to escalate if RIM that they cannot resolve.

  Good luck!