Hi, I downloaded CC on my laptop yet CC serial number doesn't work for my office and says it's a counterfeit disc?

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• IV already bought cc for my iMac but also well want it on my Mac book pro. How can I do this? IV downloaded it on my Mac book but the serial number doesn't work

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  Please refer to the help documents below to download the application Adobe CC:

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  Sheena

• Accidentally, I bought the version Windows of Creative Suite 6. Then I tried to download the Mac version, but now my serial number does not work. What can I do to fix this?

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• I bought standard XI but the download - new laptop is not a hard drive. Can someone please send me a link to download so I can activate with my serial number?

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  Available downloadable Setup files:

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  Download and installation help links Adobe

  Download and installation to Prodesigntools help links are located on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions". window using the Lightroom 3 link to see these "important Instructions".

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  Hi Franck,

  Please let us know the exact error code that you get.

  It is said that his draw, where you purchased the product

  In addition, let us know the Version of operating system you are using.

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  It is unclear what problem you are facing... the wrong version or the wrong serial number.  The serial number is likely for the other version.  You don't want the serial number of Windows or the Mac version?

  One of the following conditions may be useful...

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
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  Hi christophp,

  Yes, you can do this, please follow the steps.

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  Enter the serial number to activate it.

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• I have a very old version of photoshop that I downloaded from a CD for PC. Now, I have a Mac. If I have the serial number, is it possible for me to access the photoshop I bought for PC and download it on my Mac?

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  Windows programs do not run on a Mac, or vice versa

  You buy a new program that is specific to Mac

  In addition, unless you want to buy software 3 year and longer, it is NOT being updated you must purchase a subscription to a Cloud program... the special program of photography is $ 10 per month

  Link to buy 3 + years CS6 via phone http://www.adobe.com/products/cs6.html

  Cloud Plans https://creative.adobe.com/plans

  PS - to clarify the future, downloading is what you do to get a file from a Web site to your computer... The installation is that you ask the subject