Blue screen appears during playback of movies

Hi, whenever I play a movie with Windows Media Player, the blue screen upwards and I have to restart my system. Is it a hardware problem or software? and what do I do? I will be appreciated if someone could help me with this problem. Thank you.

Hi, whenever I play a movie with Windows Media Player, the blue screen upwards and I have to restart my system. Is it a hardware problem or software? and what do I do? I will be appreciated if someone could help me with this problem. Thank you.

================================
You may need to update your video driver. John Inzer - MS - MVP - Digital Media Experience - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

Tags: Windows

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