HijackThis Log File - please help
I have problems with my pc. It is extremely slow and my clock keeps never the right time, or the day. My PC is really not that old, but I give. I read to the HijackThis because I wanted to understand why my fssm32.exe in my process is so high on memory usuage. I also like 9 of svchost.exe, etc.. I have disabled microsoft on its website updates before running HijackThis, it got rid of the memory quantity for wuauclt.exe (who had two of them before. My CPU usage goes from 9 to 80%. Any help is great. I don't know how to read the newspaper or what to do with. I have zoomtown internet security and I have done many scans and is not find anything.
My pc has Windows XP SP3.
Thank you, Department
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:37:55, on 16/11/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17091)
Boot mode: Normal
Ongoing process:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers Apple Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ZoomTown Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\ZoomTown Internet Security\Common\FSMA32. EXE
C:\Program Files\ZoomTown Internet Security\Anti-Virus\FSGK32. EXE
C:\Program Files\ZoomTown Internet Security\Common\FSMB32. EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM. EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Microsoft Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\ZoomTown Internet Security\Common\FCH32. EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\ZoomTown Internet Security\Anti-Virus\fsqh.exe
C:\Program Files\ZoomTown Internet Security\Common\FAMEH32. EXE
C:\Program Files\ZoomTown Internet Security\FSPC\fspc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\ZoomTown Internet Security\Anti-Virus\fssm32.exe
C:\Program Files\ZoomTown Internet Security\FSAUA\program\fsaua.exe
C:\Program Files\ZoomTown Internet Security\FWES\Program\fsdfwd.exe
C:\Program Files\ZoomTown Internet Security\FSAUA\program\fsus.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Fichiers Files\InstallShield\UpdateService\issch.exe
C:\Program Adobe Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Dell Media Experience Experience\DMXLauncher.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ZoomTown Internet Security\Common\FSM32. EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ZoomTown Internet Security\FSGUI\fsguidll.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows desktop Search\WindowsSearch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program may Explorer\iexplore.exe
C:\Program Files\MSN\Toolbar\3.0.1125.0\msntask.exe
C:\Program Files\ZoomTown Internet Security\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\NOTEPAD. EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU Software Microsoft Internet Explorer Main, Default_Page_URL is www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0061117
R0 - HKCU Software Microsoft Internet Explorer hand, Start Page = http://broadband.zoomtown.com/
R1 - HKLM Software Microsoft Internet Explorer Main, Default_Page_URL is http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM Software Microsoft Internet Explorer Main, Default_Search_URL is http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM Software Microsoft Internet Explorer hand, Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM Software Microsoft Internet Explorer hand, Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM Search Microsoft Internet Explorer, SearchAssistant =
R1 - HKLM Search Microsoft Internet Explorer, Default_Page_URL is www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0061117
R0 - HKCU Software Microsoft Internet Explorer Main, Local Page =
R0 - HKLM Software Microsoft Internet Explorer Main, Local Page =
R1 - Software Settings, ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: IEPlugin class - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\PROGRA~1\ArcSoft\MEDIAC~1.5FO\STREAM~1\ARCURL~1.DLL
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Microsoft Search Enhancement Pack Search Helper SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: browser address error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java (TM) plug-in 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O4 - HKLM\... \Run: [ISUSScheduler] "C:\Program Files\Fichiers Files\InstallShield\UpdateService\issch.exe" - start
O4 - HKLM\... \Run: [adobe Photo Downloader] "C:\Program Adobe Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\... \Run: [DMXLauncher] C:\Program Dell Media Experience Experience\DMXLauncher.exe
O4 - HKLM\... \Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\... \Run: [F-Secure Manager] ' "C:\Program Files\ZoomTown Internet Security\Common\FSM32."» EXE"/splash
O4 - HKLM\... \Run: [F-Secure TNB] 'C:\Program Files\ZoomTown Internet Security\FSGUI\TNBUtil.exe' /CHECKALL /WAITFORSW
O4 - HKLM\... \Run: [HPDJ Taskbar utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\... \Run: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe-demarrage
O4 - HKLM\... \Run: [Microsoft Default Manager] "C:\Program Microsoft Search Enhancement Pack Manager\DefMgr.exe" - resume
O4 - HKLM\... \Run: [NvCplDaemon] RUNDLL32. EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\... \Run: [NvMediaCenter] RUNDLL32. EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\... \Run: [nwiz] nwiz.exe/install
O4 - HKLM\... \Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\... \Run: [AppleSyncNotifier] C:\Program Files\Fichiers Apple Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\... \Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" - atboottime
O4 - HKLM\... \Run: [TkBellExe] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\... \Run: [adobe Reader Speed Launcher] "C:\Program 9.0\Reader\Reader_sl.exe Adobe."
O4 - HKLM\... \Run: [adobe ARM] "C:\Program Files\Fichiers Files\Adobe\ARM\1.0\AdobeARM.exe".
O4 - HKCU\... \Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\... \Run: [search Protection] C:\Program Files! \Search Protection\SearchProtection.exe
O4 - HKCU\... \RunOnce: 11\SwHelper_1150595.exe C:\WINDOWS\system32\Adobe\Shockwave [Shockwave Updater] - update-1150595-Mozilla/4.0 (compatible"; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322;. PC Media Center 4.0; "InfoPath.2 CLR 2.0.50727 .NET CLR 3.0.4506.2152 .NET; .NET CLR 3.5.30729)" -"https://www.emgames.com/kids/play.html?PHPSESSID=4aa68dc12560d40f4ed8b7ebbc4a0d3c&game=39&gamefile=M2A070&page=playactivity&gGametype=dcr&logo=gt_M2A070.gif"
O4 - Global Startup: WDDMStatus.lnk = C:\Program Western Digital WD Manager\WDDMStatus.exe Drive
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~1\MI1933~1\Office12\EXCEL. EXE/3000
O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\ZoomTown Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\ZoomTown Internet Security\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\ZoomTown Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S & end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR. DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}-C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Explorer\Plugins\NPDocBox.dll may
Ø16 - DPF: Garmin Communicator plugin - https://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
Ø16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab
Ø16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
Ø16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4, 0,0,101/mcinsctl.cab
Ø16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Preloader Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: component categories - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll cache daemon
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Fichiers ArcSoft Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Fichiers Apple Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Service Hello - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - Unknown owner - C:\Program Files\ZoomTown Internet Security\Anti-Virus\fsgk32st.exe
O23 - Service: Automatic Update Agent F - Secure (FSAUA) - F-Secure Corporation - C:\Program Files\ZoomTown Internet Security\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\ZoomTown Internet Security\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\ZoomTown Internet Security\Common\FSMA32. EXE
O23 - Service: PSGB F-Secure Client (FSORSPClient) - F-Secure Corporation - C:\Program Files\ZoomTown Internet Security\ORSP Client\fsorsp.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Fichiers Common Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo service (RichVideo) - Unknown owner - C:\Program CyberLink Files\RichVideo.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Disk Manager WD SmartWare (WDDMService) - WDC - C:\Program Western Digital WD Drive Manager\WDDMService.exe
O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Western Digital SmartWare Parlor\WDFME\WDFME.exe
O23 - Service: WD Shadow file of engine management (WDSC) - Unknown owner - C:\Program Western Digital SmartWare Parlor\WDSC.exe
--
End of file - 12729 bytes
Fssm32.exe file has something to do with F-Secure, which is part of Zoom Interenet security. You can consider other programs for a better protection. It is normal to have several svchost.exe. Each of them runs the various processes while having the same name.
http://www.howtogeek.com/HOWTO/Windows-Vista/what-is-svchostexe-and-why-is-it-running/
Not to say that the the HJT log shows otherwise, but it must be posted on the malware removal forum.
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Crisis of digital music files: Please help
I want to get away from purchase on iTunes and play files from my iTunes library on Windows Media Player. Before this is possible, I need to understand something. I lost the iTunes feature. I followed the instructions in the forum iTunes on the backup of my iTunes library, and the result was disastrous. I now have an iTunes Media folder on my desk, with titled subfolders automatically add to iTunes, downloads and music. All my iTunes albums seem to be in the music folder. When I opened my iTunes library I have all my album covers but when I click on one of them I get the message "the song... not found used because the original file cannot be found. You want to locate? "If I click on 'Search' need me initially to the wrong file. He wants me to myself go to all the individual tracks of each album in my library to restore it. If I navigate to the exact title, correct a record, when I click it it plays. Then, I get a message asking me if I would like iTunes to use the slope to locate the other missing titles. I click Yes but nothing happens until he comes back with a message telling me how many titles could not be found. support for iTunes was not useful. It is a nightmare. I just want to restore my songs iTunes from the iTunes Media folder on my desktop to my iTunes library, then I want to make all the files available to the Windows Media Player and to buy future pieces of music Amazon or elsewhere. Can anyone think of a way to restore the link between my iTunes library and my iTunes media folder and automatically restore my library without going through the process for each track individually? Or, is it possible to play music on the iTunes Media folder already on my computer on Windows Media Player (will transfer album art?). It is because I followed the instructions of iTunes to backup an iTunes library. I digress definitely iTunes. Thanks for any help.
I don't know exactly why you still want your music in iTunes if you move away from him. Anyway, here's how to add several files at the same time to iTunes:
1. in iTunes, go to your library
2. press the combination of keys SHIFT + O
3. a window will open allowing you to select all the tracks you want to put in your library. You can select several files at once for this step.
4 iTunes will load files in your library. This step, you must be patient, iTunes may stop responding if embarrassed and ruin the whole process.
I recommend the emptying of your library to its previous content before doing so, otherwise it will create duplicate in the library albums.
That's all.
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