His does not work

Summary of the issue
Other issues of Windows Live family safety

What version of Windows Live Family Safety do you use?
Version 2011 (15.4.3538.513)
Choose your operating system version:
Windows XP SP3

Additional details
I downloaded Microsoft Security Essentials. I don't know if parental control is automatically downloaded as part of the essential? If so, it does not on Internet Explorer. When I click on the site to download the parental control, need for Security Essentials. I see no way to download it by himself. Can you give me a help on this? Thank you.

Archie Hi Ollie,

Microsoft Security Essentials and Windows Live Essentials are 2 different package of products. Family safety is included in the Windows Live Essentials range. Since you have Windows XP SP3, it is possible that you are trying to download the 2011 Version (15.4.3538.513) which is only compatible for Windows 7/Vista computers. Version 2009 (14.0.8117.416) is the update for Windows XP version, you can download it from the link below.

http://explore.live.com/Windows-Live-Essentials?OS=WinXP

Let us know what happens after, so we can help you.

Thank you

Gerard G.

Tags: Windows

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