Holiday calendar question simple unit 4.04
Unit 4.04. Have a configuration of call for our business Office Manager. Their schedule is from Monday to Friday 08:00 to 17:00. Meanwhile the standard greeting plays and when that time is not in force their closed greeting plays. If I put a holiday in Sept 5 labor day and check the box of holiday observing what greeting will play this day there... It's the closed greeting which will remain in force?
Thank you!
Hi Chris,
It will be greeting closed. Watch this excerpt of a good doc of the unit;
"All managers to call in Cisco Unity work according to a schedule, which is located on the profile page for the call handler. The calendar dictates that closed or standard welcome message is broadcast. The standard greeting is a greeting played during normal office hours. The closed greeting message is played after normal office hours. In Cisco Unity, the system administrator, under the calendar option, there are several default schedules that can be found by using the option to find on the toolbar. Once a program is selected on the table to edit table, if a block is checked, the Standard greeting is played for this block of thirty minutes of time. If a block is not checked, the closed greeting plays.
According to the Cisco Unity documentation, when a holiday framework is in force, Cisco Unity plays closed greetings and observes the closed transfer rules. You can configure several years vacation at a time. You can copy the holiday from one year to the next and set dates according to the needs
This doc.
Establishment of a Holiday Greeting for Cisco Unity
http://www.Cisco.com/en/us/products/SW/voicesw/ps2237/products_tech_note09186a008011aa09.shtml
I hope this helps!
Rob
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