How can I get my Photo, library etc to open?

When I click on start, then on picture library and others, it does nothing. When I right click on image lib and then choose open, nothing happens.  How can I get the lib to open?

Hi Henryjd,

Thanks for posting your query in the Microsoft Community Forums.

I see that you are unable to open the photo and the library on the computer. I would appreciate if you can help me with the following information.

1. what version of Windows you are using on the computer?

2. don't you make changes on the computer before this problem?

Start the computer in safe mode and check if the problem persists, if the question does not persist then perform the clean boot and check if the problem resolves.

 

Step 1

Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed. Please click the below mentioned link.

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Step 2

To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

http://support.Microsoft.com/kb/929135

Note: follow step 3 to reset the computer to start as usual after the boot process.

It will be useful.

Let us know if you encounter problems with Windows in the future. We will be happy to help you.

Tags: Windows

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