How can I use a .mov file in 11 elements Adobe?

When you use Adobe Premiere elements 11, audio from a ".mov" file but the video does not.  How can I see the video of my file without losing the HD quality?

conboy_77

What operating system is involved?

Part of the requirements is the latest version of QuickTime installed on your computer with Premiere elements 11. You have the latest version of QuickTime installed on your computer as well as the first items 11?

There may be other factors, but more than likely situation caused you by the latest version of QuickTime is not installed.

Please check this. If this isn't the case, then we need to dig into the properties of your video file with the .mov file extension.

Please review and then we can decide on what was then based on details in your response.

Thank you.

RTA

Tags: Premiere

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