How can I work around 643 error during the installation of update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)?

If I use automatically via Windows Update or installation manual, installation of update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688) always fails with error code 643. Windows Update Troubleshooter can't find anything wrong.

Error code 643 take a look at this thread as it relates to this issue.

Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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  • Update for Microsoft XML Core Services 4.0 Service Pack 2 for x 64 systems (KB973688) won't install on Windows 7, error code 643

    I guess the first problem I have is that I came across this forum to get an answer to a question from windows 7, and all I can see are XP and Vista of questions and answers.  It's great, but I have the update above installed on Vista (Ultimate x 64).  I can't seem to get installed it on Windows 7 Professional.  When I stopped, he told me do not turn off the computer, because it is to install an update.  But then the update is back.

    Here's the updatelog of windows for the last screen full of lines:

    2009-12-06 17:05:11:783 376 4 c 0 Agent * UpdateId = {9BD35FB2-8618-4F00-B75D-DFD8D7E93278}.100
    2009-12-06 17:05:11:783 376 4 c 0 Agent * bundles 1 updates:
    2009-12-06 17:05:11:783 376 4 c 0 Agent * {6FB0B1F5-03BA-45A2-91F9-2EEE620770D5}.100
    2009-12-06 17:05:11:783 376 4 c 0 DnldMgr * DnldMgr: updating of the regulation [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] *.
    2009-12-06 17:05:11:783 4 376 c DnldMgr 0 contacting server 1 regulation updates.
    2009-12-06 17:05:11:783 376 4 c 0 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
    2009-12-06 17:05:11:799 376 to THE f00 successfully wrote event to THE health state: 0
    2009-12-06 17:05:11:799 376 to THE f00 # pending download calls = 1
    2009-12-06 17:05:11:799 376 f00 in THE<## submitted="" ##="" au:="" download="">
    2009-12-06 17:05:11:799 376 to THE f00 successfully wrote event to THE health state: 0
    2009-12-06 17:05:11:799 376 aa4 putting featured update notifications.  fIncludeDismissed = true
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    2009-12-06 17:05:17:430 376 4 c 0 Agent *.
    2009-12-06 17:05:17:430 376 4 c 0 Agent * END * Agent: downloading updates [CallerId = AutomaticUpdates]
    2009-12-06 17:05:17:430 376 4 c 0 Agent *.
    2009-12-06 17:05:17:430 376 4 c 0 report REPORT EVENT: {1B2F2AC2-AFAA-4693-A256-E59B96A868CA}-2009-12-06 17:05:10:067 - 0500 1 182 101 {9BD35FB2-8618-4F00-B75D-DFD8D7E93278} 100 80070643 AutomaticUpdates error content install Installation error: Windows failed to install the following update with error 0 x 80070643: update for Microsoft XML Core Services 4.0 Service Pack 2 for x 64 systems (KB973688).
    2009-12-06 17:05:17:430 376 f00 to THE > # RETURN # to THE: download the update [UpdateId = {9BD35FB2-8618-4F00-B75D-DFD8D7E93278}, successful]
    2009-12-06 17:05:17:446 376 f00 in THE #.
    2009-12-06 17:05:17:446 376 f00 to # END # in THE: download updates
    2009-12-06 17:05:17:446 376 f00 in THE #.
    2009-12-06 17:05:17:446 376 f00 phase of installation to THE adjustment to THE planned at 2009-12-07 08:00
    2009-12-06 17:05:17:446 376 to THE f00 successfully wrote event to THE health state: 0
    2009-12-06 17:05:17:446 376 f00 setting of to THE pending client directive to 'install approval. "
    2009-12-06 17:05:17:446 376 to THE f00 successfully wrote event to THE health state: 0
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    2009-12-06 17:05:17:461 376 aa4 No. feature updates available.
    2009-12-06 17:05:17:477 376 4 c 0 CWERReporter::HandleEvents - WER report upload report completed with status 0 x 8
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    Thank you

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    TIP: Read the Symptoms section of http://support.microsoft.com/kb/973688.

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    (1) do you have an installed application that "uses Microsoft XML Core Services (MSXML) to process XHTML files" and (2) that "generates a lot of requests when it tries to retrieve well known from the definition of the Type of Document (DTD) from a World Wide Web Consortium (W3C) Web server files" and (3) to "these redundant retrieval requests cause the W3C Server block requests DTD?

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    3 start | Control Panel | System maintenance and (if you use Classic view, skip this step). Windows Update: Select the installed updates: right click on the Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688) | Click hide update | Confirm the prompt UAC (User Account Control), if any, & OK your way out.

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    =====================================
    To restore/show updates in Win7: Start | Control Panel | System maintenance and (if you use Classic view, skip this step) | Windows Update | Restore hidden updates: Find and select the update you want to install. Click restore. You can now select once again it and install through the normal process.

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  • Error code: 64 c (cannot install the update for Microsoft XML Core Services 4.0 Service Pack 2 KB973688)

    All Windows XP necessary and required updates are installed successfully except update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688). Installation is unsuccessful. Do I uninstall and reinstall to get pass this?

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    Try to install the update again, or seek help from one of the following resources.

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    Sam Elam

    See this response archived from a previous thread:

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    03/26 / 1111:49: 18 pm

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    Is Microsoft XML Core Services 4.0 Service Pack 2 for x 64 (KB973688) and the Net Framework the same systems? I'm unable to install 973688 KB.  The answer that I got mentions not this particular update or anything referring to XML? As the indications I got very involved, I want to make sure that I get the correct repair info, so I do not inadvertently make worse it.
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    Always reply to your original thread (and see my edited answer): http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/53e117a1-e272-44b3-a4a1-5cb2afed0354 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • second request: error code 643 on installation on windows 7 Professional - update for Microsoft XML Core Services 4.0 Service Pack 2 for x 64 systems (KB973688)

    Can someone help me with this, I found answers with this error only on vista

    [Duplicate of http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/6c7bfc4d-b5de-4ff7-84a2-34a17154473e] ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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  • will not install windows update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688) 652 error code

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