How is it my mouse no longer works when I try to stop the computor

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• My windows Explorer stops working when I try to use the file menu on a file.

  My windows Explorer stops working when I try to use the file menu on a file. If a file is selected in a folder that windows Explorer will be display Windows Explorer has stopped working the message box. This occurs only if a file is already selected and you click on the file option in the menu bar. All the other menu items work well if a file is selected or not, and if no file is selected the menu file works fine. I already ran SFC/scannow from the command prompt, but it returns no violation.

  Hello

  Thanks for posting your question in the Microsoft community forum!

  I understand that you are having problems with Windows Explorer. I'll help you solve the problem. To be able to understand the question in a better way, I would like to ask you a few questions.

  (1) did you make any changes before the show?

  (2) how often does the problem occur?

  Method 1:

  Step 1: You can check if the same problem occurs in safe mode.

  Please follow the link on how to start the computer in SafeMode below.

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: Perform a clean boot.

  Put your boot system helps determine if third-party applications or startup items are causing the problem.

  How to set up Windows 7 to start in a "clean boot" State

  http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  See also:

  Error: Windows Explorer has stopped working

  http://support.Microsoft.com/kb/2694911

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Note: Choose a date before that the problem occurred as your restore point while performing a system restore.

  WARNING: Perform a restore of the system can change your settings and delete your unsaved data. Do it at your own discretion.

  Please let me know the status of the issue. I will be happy to provide you with the additional options that you can use to get the problem resolved in Microsoft Windows.

• How do we uninstall 'player fantapper' program? When I try to uninstall the program he wants to open and run.

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  Learn how to use Bing.

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• The Setup program stops working when you try to uninstall the installer of qwest

  the Setup program stops working when you try to uninstall the software

  the Setup program stops working when you try to uninstall the software

  Hello

  Try uninstaling with revo uninstaller (download the trial for the link.)

  link

  Use the advanced uninstall, method, delete the associated files and reg keys.

  Good luck

  Chyavan

• My Apple password does not work when I try to download the Flash Player

  I tried again and again download Flash Player on my Mac OS 10.9.5 and when I try to open the installation program, asked me my password and it does not work. However, I used the password to enter this community, and it worked. I use Chrome as my browser. Any help to achieve this will be highly appreciated.

  Hello Gail Rooney,

  I'm not 100% sure if you are referring to your account admin on your Mac, if you were not made me know that I would love to help with anything that anyone else. Anyway, if you need to reset your password for your admin account, so you can leave Flash Player just install, follow these steps and you should be able to reset the password of the admin account. You need to restart your computer. Then, press the command and R keys at the same time when the gray screen appears and hold them until you see the Apple logo. A low loading bar will appear under the logo. Then wait for the recovery mode to load click the utilities tab in the menu bar, select Terminal, type resetpassword, and press ENTER. Close the Terminal window and behind it, you will find the password reset utility. Everything you have to do now is to select the user account you want to reset, enter a new password or leave the field empty and click Save. Then reboot again and sign in to your account admin with the password you just put.

• How can I accept terms of use Live when you try to use the Windows 7 parental control features?

  * I have already connected to fss.live.com and https://familysafety.microsoft.com. This solution does not remedy the issue.* *.

  When you try to use the Windows 7 parental control features, it first asks you to connect to Live.  When I do, I get the 8004B3E9 error Code and it asks me to "connect to account.live.com and accept the terms of use.  However, in doing so, there are no terms of use for me to accept.  I also go to fss.live.come and familysaftely.microsoft.com and no option for the conditions of use is available to accept.  In addition, I tried different browsers.

  I can connect on Live.com and view my account easily, but without conditions of use prompt appears for me to accept, so my attempts to use the parental controls are stuck in this cycle, where it won't let me past without accepting conditions that do not seem to exist.

  How can I make sure I am set up as the account 'Parent '.

  Help, please

  3 hours later I'm finally able to access Family Safety. Thank you!

  The correct link to solve the "Terms of use" requirement is:http://g.live.com/0fsenus4/nexusmigrate

• Windows Live no longer works when I try to close it

  Whenever I have leave windows live mail, I get the following message - "Windows live mail has stopped working. Windows can try to restart the program. "Although it is not impacting on all mail entries, it is annoying and I can't stop from popping up next time I have quit the program.  This also happens for any other program 'live', that I run.  I'm frustrated.  I tried the process of repair, but in vain.  Suggestions?

  Vista Home Premium, Norton Internet Security

  You will need to ask these questions to Windows Live Solution Center.

  It is to the home page:

  http://windowslivehelp.com/

  This one is to Mail Forums - son of Mail section:

  http://windowslivehelp.com/forums.aspx?ProductID=15

• Photoshop no longer works when I try to print a specific image.

  I use Photoshop C6.  I am trying to print a photo I printed before, and now when I try to print again, it mean PS has stopped working.  This happens only when I try to print.  I don't get the same message with other photos and printed successfully other photos after the accident.  I'm confused as to what's wrong with this one specific image that makes the entire system to stop working.  I could use some help I need to print this picture right for a customer as soon as possible.  Thank you very much!

  Hi Denise,

  I suggest you print the image of any other application outside Photoshop and see if you are able to print it or not.
  Also try to reset the printing preferences, click on file > print (hold down the space bar).

  It should reset the printing preferences, reset the settings and then try to print.

  Concerning

  Tanuj

• installation of Windows services has stopped working when you try to install the software

  Unable to install software.tried cmd method, nothing happens

  Original title: installation of windows services has stopped working

  Hello Mohit,

  Welcome to the Microsoft Community Forums.

  I understand that you have a problem with the Windows Installer service.

  But I would like to know some more information on this issue to help you better.

  (1) what is the full error message?

  (2) what software are you trying to install?

  (3) have you tried to install any other software?

  (4) when you say, "tried cmd method" what exactly mean you?

  In the meantime, please try to follow the following suggestions to solve the problem.

  Method 1: First of all, try to follow the link below to troubleshoot the Windows Installer Service.

  How to fix problems with the Windows service install

  http://support.Microsoft.com/kb/2438651/en-us

  Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.
   

  I hope this helps. Otherwise, feel free write us back and we will be happy to help you.

  Thank you.

• My helmet is bright red, and the speakers does not work, when I try to adjust the volume when there is no headset/speakers in, there is a sign of the cross as the symbol of the volume where the places are supposed to be, macbook pro retina display

  My helmet is for some time, as the eye of the terminator, glowing and speakers have not worked since. I need to plug headphones or external speakers. Whenever I try to adjust the volume when it shows just a cross symbol under the sign of the volume, where small squares usually are (see below)

  

  Is there a way to fix this? Some other similar forums tell me to try to manually move a switch in the audio jack, but I can't seem to find such a change and the thing that seems most like a light switch, does not move.

  Can someone please help?

  Thank you

  Your audio output is stuck in optical mode, this is the red light.

  The solution is to try to insert and remove the plug a dozen times or more in the hopes of convincing making fall out of optical mode and in electric mode.

• Function mouse and keyboard disappears when you try to install the new Windows 7 on new generation.

  I have a new version with a platform of Skylake, and when I try to install a new windows 7 OS, I get to the screen installation with choice of country, etc. and have no function on my keyboard, mouse, so I can't click or tab to make choices. Basically, I'm stuck in this Setup screen. I tried with two different OS (CD), and are both the same thing.

  If you use a wireless keyboard/mouse, try switching to a wired USB keyboard and mouse.

• good sign in info does not work when you try to install the updates

  My sign in the name of user and password works fine when signing CC.

  Occasionally, I get a window telling me of updates are available.  When I try to connect for updates (using the aforementioned username and password) they are rejected, which makes impossible updates.

  Adobe's Web sites have always been a little weird according to my experience, but this is nuts.

  Help!

  Could you please try with the username administrator on the computer and the password.

  Concerning

  Hervé Khare

• Why SAVE20LR promotional code does not work when you try to buy the upgrade to LR5?

  I live in New Zealand and I try to buy the Lightroom update your LR3 to LR5 online by using the promo code SAVE20LR to save 20% (valid until 3 December), but it says "invalid Promotion Code. According to http://www.adobe.com/store/en_au/popup/offer/LR5_save20_2013.html conditions, it should work, I had real trouble, call the customer service. Have tried and cut off from the third three times, have been left on hold for 25 minutes. Please can someone help?

  This was previously reported by others too

  http://forums.Adobe.com/message/5874880

  Try to contact Adobe directly such as suggested in this thread.

• iTunes no longer works when I try to add files to the library of music.

  iTunes will open fine but when I want to add files or folders even at the library, it gives me a message "iTunes has stopped working". I tried everything suggested Apple support team and still nothing and now I have no music on my iPod. Help, please

  -Otis

  Hello

  I suggest you according to the question in this forum and check if that helps:

  https://discussions.Apple.com/thread/

  It will be useful.

• "automatic update service has stopped working" when you try to install the software

  I'm trying to install Canon Imagebrowser provided with my camera.  Close program ends the installation process but cannot complete.  I then get an error box saying Microsoft serivce Auto Update has stopped working and the installation does not complete. Have tried several times and have the same problem.  This has happened with the software Imagebrowser - other software on the CD installed fine.

  OK... I thought about it.  Go to the link below and follow the instructions to manually install Imagebrowser.  It worked for me!

  http://USA.Canon.com/Cusa/consumer/standard_display/utility_browser
  Good luck...