How to disable windows theme song so that I can hear the videos

When I get videos from my family, all I can hear is the theme song for Windows on the speaking people... How to remove the theme song for that the only thing I hear is my videos, Skype or other.

Hi Melissa Klopp,

Welcome to the community Microsoft and thanks for posting the question. We need additional information on this issue to provide the best solution:

1. what player do you use to play the videos?

2. when exactly you get the theme song?

3. were there any changes made to the computer before the question?

Provide us with more information on this problem for you help.

Tags: Windows

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