How to factory reset or reinstall windows on HP Jet 7?

Tried to get in touch with HP customer care by phone several times, but I'm never here during the opening hours.

When I got my tablet, the following occurs:

I turn it on, and at the end of 5 or 10 seconds of the HP logo it will go black again. I can access BIOS menus, this isn't a charging problem (although the only time where I've been on the live chat with HP they said it was... it was obviously power)

When I went into the menu of the BIOS (Power + volume down) and you press the system recovery option, he would do the same thing (logo of hp for 5 or more seconds then go black)

What I tried to do:

-The system diagnostic tests; they all say that the tablet itself is OK. This leads me to believe that I need to reinstall windows somehow.

-Rewrite of the BIOS (the volume + volume down + power); It will rewrite the BIOS, but the same problem will occur.

-Trunk network; same problem once more.

Accordingly, I am looking for a way of properly factory reset my tablet or reinstall windows on my tablet. I really need for College it is therefore essential that I can solve this problem.

Hi, I had this problem and others here did also.  The fix for me ran the battery all the way down so that the CMOS to reset.  One of the threads detailing this difficulty is here.  Once you get the tablet to the top, you can update for the last EFI firmware and that should hopefully prevent it from happening again.

Tags: HP Tablets

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