How to fix a Sculpt of Microsoft ergonomic keyboard key?

I just bought a new ergonomic office to sculpt. The keyboard is really great. Unfortunately, the N and H keys are creaking loudly. Probably, they are not sitting properly in the underlying switch. Anyone know how I can reinstall these keys correctly? I guess I can pop them off the coast and push them back in, but I would like confirmation from someone who has tried. I wouldn't go through the effort to ship the product for a minor problem.

Thank you.

Hello

Thank you for reaching out to us to the Microsoft Community Forum.

We do not recommend opening hardware component such that it could void the warranty of the device.

As you mentioned that this unit is new, you can contact Microsoft Support to replace the keyboard.

How to replace hardware or lost, broken, or missing Microsoft software

Note:

The current owner must be in possession of the product and be able to provide proof of purchase of all products when requests for replacements through our Contact Center.

Hope that the information provided is useful. Let us know in case you need assistance while working in Windows.

Tags: Windows

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