How to fix iPhone 6 home & lock screen? (and apps)

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  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as yourself. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

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  Thanks for posting in the Microsoft Community.

  Rest assured that we would do our best to help you.

  I suggest you refer to the thread said Sharief K replied on 3 April 2013 and check if that helps:

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• iPhone 6 more iOS 9.2.1 freeze intermittently on the lock screen and using the iPhone.

  My iPhone only more 6 freezes sometimes without reason. Probably, it will freeze as I write this, and I'm very frustrated because my fairly new phone becomes useless when it freezes.  I use the latest versions of iOS and ITunes and I have backed up my IPhone to iTunes and ICloud. I don't want to restore my iPhone because I'm sure I'll lose information and things that I paid a lot of money for. I'm fairly certain it's a software problem, because my iphone is impeccable and I have always used a case Ive had the phone for a while. Clear all the settings while keeping my info seems to solve the problem for a day or more. If the iOS software is the problem I can't really trust your other software that works well to keep all my important data. I realize there is no way to back up apps on iTunes more because you're trying to get people to use iclould. How about I pay you guys $0.99 per month and I would like to back up my data on my computer and purchases in less time. I am a legitimate customer and I do not need to be treated like a criminal. What is the point of upgrading hardware and software of the iPhone when your software has created a problem and it won't solve the problem without erasing all the data on my iphone. It's not really give me confidence that the things I bought are things that I have in fact or the software release you works really well. If you want people to upgrade their iPhones every year why you put through all these hassles? Can you guys just fix your software please?

  Even! I feel its been happening too much for me! Do you think it is the system or a virus, the phone can have?  It also freezes when im using my phone. I can't use any other cause of apps that it freezes as well and I have to reset it and I take care of my phone as well! I need answers.