How to restore an old profile?

I had a hard drive error and the warranty company that fixed my computer created a new generic user without security.  They have also allowed most of my hard drive and there is no restore point from.   I can't disconnect from this user, and it connects automatically when I turn on the computer.  Is it possible to get my profile back original or at least change it?

Thank you.

I could do this:

(1) application of open PC settings, go to accounts

(2) choose to create a new account and set up completely as you please (be sure to make an administrator-level user so that there be full access).

(3) remove the generic profile, they did. You can wait a bit to remove it just to let you know that you have everything you need from him.

Tags: Windows

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