How to return to an earlier version of the HP Solution Center?

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  3. once the download is done retrieve, cancel the Setup program.

  4. click on the start menu.

  5. type % temp % in the search field

  6. Locate and open the folder starting with 7z (example: 7zS2356).  If you have not run Disk Cleanup it can be several 7z folder.  Just look at hollow each one to find the right one.

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  13 use this tool to clean the system and the registry.  Note: This utility is not HP sponsored or approved.  HP and I are not responsible for damage or loss of data caused by the utility.

  http://www.iobit.com/advancedsystemcareper.html

  14 download the drivers and full software features

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  15. run the download to reinstall the printer

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  Thank you.

  Disconnect the printer, uninstall the HP software through programs & features, reboot, then install HP full feature software for HP, specific to your version of bit of victory and linking only when prompted

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• How to add HP Photosmart 5520 to the HP Solution Center

  Can someone tell me please how to add my new HP Photosmart 5520 in the HP Solution Center.

  My other printers HP added autumatically when I installed them, but this one did not.  I have spent quite a long time and can't find anything on how to do it.

  Thank you

  pinkcloud

  PinkCloud,

  Welcome to the HP Forum.

  You must install the full features software for your printer: Printer Wizard (the new name for the Solution Center) is installed as part of the installation of the printer software.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open e-all-in-one printer, HP Photosmart 5520 drivers
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to testify and say thank you.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good patch or solution to your Question, click accept as Solution !

• OfficeJet J6480 how to stop the HP Solutions Center opens automatically on the screen?

  Printer Officejet J6480, Vista, connected to the laptop cable AND Wireless may be also (not sure wireless).

  Always after that laptop starts upward and often while on Internet - the HP Solutions Center program opens automatically.  It passes through the small boxes asking to install with CD, etc opening.  I stop them and then Solutions Center opens in any case.  This happens in all work on laptop.   And especially, even if you use the printer manually.

  How to disable?

  I realize it may have something to do with the configuration and use of the cable linking the two...

  (My setup is very sensitive and was having too much difficulty with the fax configuration.  Always of the problems there, too.)

  Any ideas?

  Much appreciated!

  Hi HP-CompaqPC,

  I understand that you have a J6480 Officejet which continues to run through the installation of the solution Center whenever your computer starts up. I'm sorry to hear that, but will definitely do my best to help you.

  I would recommend that you download and run the HP print and Scan Doctor and he should be able to identify what the problem is and make some suggestions on how to fix it.

  I would like to know how this happens, have a great day!

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