How to set up two monitors on Lenovo T420 with docking station.

I have a T420 on a docking station (cradle ThinkPad series 3, #4333710U)- and two monitors (each aprox 24 ").  I tried several variations using the NVIDIA display as well as the native Windows Display Manager (7) and am unable to render images on the two external displays.  Can someone please help?

Hi John,.

Thanks for posting your question on the Forum of the Microsoft community.

I would be grateful if you can provide us with the following information to determine the root cause of the problem.

  1. Did you do last changes made on your computer before this problem?

  2. Have you tried to monitor primary as secondary and vice versa?

  3. All device drivers are updated?

After reading your post, I understand that you want to use two monitors with extended view, then you can try the steps in the following Microsoft article and see if it helps.

Move windows between multiple monitors

http://Windows.Microsoft.com/en-us/Windows/move-Windows-between-multiple-monitors#1TC=Windows-7

If the problem persists, then pass to the below mentioned method and see if it helps.

Method 1

If you haven't tried Exchange monitors so I suggest you to try and see if the problem still occurs.

To change the settings of two monitors you can consult the links below:

Guided Help: Setup dual monitor is easy in Windows 7!

http://support.Microsoft.com/kb/976064/en-us

Change settings display on multiple monitors

http://Windows.Microsoft.com/en-us/Windows-Vista/change-display-settings-on-multiple-monitors

Note: This link is also applicable for Windows 7 .

Method 2

If the problem persists I suggest you to update the display drivers. As the display drivers for two monitors are not the same, so try to update and check the status.

Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Update drivers: recommended links

http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

You can also try to update the drivers from the manufacturer's website.

NVIDIA DRIVERS

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Kind regards

Tags: Windows

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    Diagnostic report (1.9.0027.0):
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    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - MV8MH - 98QJM-24367
    The Windows Product Key hash: wgci5Gdejx4esg7 ++ zTOe3LWF + 4 =.
    Windows product ID: 55041-OEM-8992671-00437
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {22F7EC30-3D0A-4976-8B56-DEBC5D4932EA} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
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    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {22F7EC30-3D0A-4976-8B56-DEBC5D4932EA}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-2436755041-OEM-8992671-004372S-1-5-21-3472518507-4194242798-1320595179LENOVO4177CTOLENOVO83ET63WW (1.33)20110729000000.000000 + 000AE573207018400FE04090409Time(GMT-05:00) Standard is03LENOVOTP-83 109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7601.0000-0462011
    Installation ID: 002863102281984756058661281352504713742266826592579230
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 24367
    License status: licensed
    Remaining Windows rearm count: 2
    Trust time: 25/02/2015-17:53:39

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 2:25:2015 17:28
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current Hash HWID: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFgK1XXbsFu6wQC1qoEIwKrPpoucw ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC LENOVO TP-83
    FACP LENOVO TP-83
    HPET LENOVO TP-83
    MCFG LENOVO TP-83
    SLIC LENOVO TP-83
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    CO-SUBMISSION LENOVO TP-83
    ASF!   LENOVO-TP-83
    TCPA PTL LENOVO
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    UEFI LENOVO TP-83
    UEFI LENOVO TP-83
    UEFI LENOVO TP-83

    Hello

    Thanks for posting your query on Microsoft Community forum.

    According to the description of the problem, you can not install Windows updates and get a non-genuine mistake. As you have mentioned that this whole issue started since 15 December, so there might be a chance that some updates to move that could cause the problem.

    The KB 3004394 which was dated December 10, 2014 update can cause additional problems on computers that run Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1. This includes the inability to install future updates. This new update is available to remove KB 3004394 from your computer. Thus, there could be a chance that this update is installed on your computer that is causing the problem.

    According to my research and findings that I got to know only after you have installed the Microsoft KB3004394 update that was released on December 10, 2014 and Microsoft has disabled since the relevant updates. Some systems also provided a Windows is "not authentic" error caused by the same update.

    So try to remove this update of the updates installed, if it is installed and hide so that it can be installed in the future of its own. You can check the link below to complete the task.

    Remove an update

    You can see the below mentioned steps to hide an update.

    1. Click on start.

    2. Now click on all programs.

    3. And then click Windows Update or Microsoft Update.

    4. Now, click on custom.

    5. Click to clear the check box next to the update KB3004394 .

    6. Expand the KB3004394 update you want to hide, and then click the checkbox "don't show me this update again".

    7. Click review and install updates.

    For more information please refer to the suggestion of José Antonio answered the February 10, 2012.

    How to hide / disable a priority update of Windows KB2633952 that already has an update on my computer?

    Additional information:

    You can see the thread mentioned below for details on the error message and the resolution.

    Get the error code Windows Update 800706f7

    Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

    Kind regards

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