Lenovo T420 with Windows 7 Professional 64 bit - Windows Genuine validation failure
I have directly from Lenovo Lenovo T420 bought end of 2011 which began recently to show the message that its not running Genuine Windows. He fails to pass the validation test. He also stopped treatment of the Windows updates since December 15, 2014. All fail with the error 800706F7. I don't know if that is related to the failure of the validation. I would like to get the Windows validation problem all solved first guess that they may be related. Is attached a copy of the report full diag. Any help would be greatly appreciated.
Update: called Microsoft validation and validation of phone attempt to id software. Has been informed by the agent that the product ID has been blocked by Lenovo. Suggested I upgrade Windows, purchase a new license or call Lenovo. Release with support from Lenovo and told me that they have no way to block a product code. Suggested I try an upgrade of BIOS or reload the operating system. Have you the BIOS upgrade result has not changed. Also updated the driver Intel Rapid Storage, but again no change on the system. Read messages where that fixed similar symptoms). Latest report of diag is the same as that posted here. Operation of the system with the exception of the issue with the message on non-genuine software and updates of Windows does not not error code 800706F7. Looking for more information.
Update: 2/29/2015 KB3004394 was not as installed on this system. I ran a system scan and it shows the following missing components. There are several entries in the CBS for the latter. I have included only the first two entries in the newspaper here.
2015-02-26 14:44:51, CSI 00000031 [SR] (F) component not found error: Microsoft-Windows-Security-SPP-Client, Version 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 = (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral [gle = 0 x 80004005]
2015-02-26 14:44:52, CSI 00000033 (F) [SR] component not found error: Microsoft-Windows-Security-SPP-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral [gle = 0 x 80004005]
Last update: after trying the suggested corrections that have failed, I did a complete system restore. Too bad the updated Microsoft corrupted the system. System is operating normally and is more pointed out the error of "Genuine Windows" and updates are being processed. KB3004394 is not installed.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - MV8MH - 98QJM-24367
The Windows Product Key hash: wgci5Gdejx4esg7 ++ zTOe3LWF + 4 =.
Windows product ID: 55041-OEM-8992671-00437
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {22F7EC30-3D0A-4976-8B56-DEBC5D4932EA} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-0462011
Installation ID: 002863102281984756058661281352504713742266826592579230
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 24367
License status: licensed
Remaining Windows rearm count: 2
Trust time: 25/02/2015-17:53:39
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 2:25:2015 17:28
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys
--> HWID data
Current Hash HWID: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFgK1XXbsFu6wQC1qoEIwKrPpoucw ==
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC LENOVO TP-83
FACP LENOVO TP-83
HPET LENOVO TP-83
MCFG LENOVO TP-83
SLIC LENOVO TP-83
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
CO-SUBMISSION LENOVO TP-83
ASF! LENOVO-TP-83
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-83
UEFI LENOVO TP-83
UEFI LENOVO TP-83
Hello
Thanks for posting your query on Microsoft Community forum.
According to the description of the problem, you can not install Windows updates and get a non-genuine mistake. As you have mentioned that this whole issue started since 15 December, so there might be a chance that some updates to move that could cause the problem.
The KB 3004394 which was dated December 10, 2014 update can cause additional problems on computers that run Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1. This includes the inability to install future updates. This new update is available to remove KB 3004394 from your computer. Thus, there could be a chance that this update is installed on your computer that is causing the problem.
According to my research and findings that I got to know only after you have installed the Microsoft KB3004394 update that was released on December 10, 2014 and Microsoft has disabled since the relevant updates. Some systems also provided a Windows is "not authentic" error caused by the same update.
So try to remove this update of the updates installed, if it is installed and hide so that it can be installed in the future of its own. You can check the link below to complete the task.
You can see the below mentioned steps to hide an update.
Click on start.
Now click on all programs.
And then click Windows Update or Microsoft Update.
Now, click on custom.
Click to clear the check box next to the update KB3004394 .
Expand the KB3004394 update you want to hide, and then click the checkbox "don't show me this update again".
Click review and install updates.
For more information please refer to the suggestion of José Antonio answered the February 10, 2012.
Additional information:
You can see the thread mentioned below for details on the error message and the resolution.
Get the error code Windows Update 800706f7
Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.
Kind regards
Tags: Windows
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Windows has failed the windows genuine validation
I wanted to open a file to windows 2007. Guest computer to download the compatible pack before you download. I did, but he says that windows failed the windows genuine validation. So I followed the instructions. My screensaver is also gone and there is no icon on the lower right side of the computer that says you may be a victim of software counterfeiting. How can I go further?
Quote your full version of Windows (for example, WinXP SP3;) Windows XP 64 - bit SP2; Vista SP1; Vista 64 - bit SP2; Win7; Win7 64 bit) when you post in a forum or a newsgroup. Please do it in your next reply.
Assuming that "a windows 2007 file" means a file Office 2007, also specify your version of Office installed (for example, Office 2002 SP3).
The foregoing despite...
Please visit http://www.microsoft.com/genuine/ and click on the button to validate Windows or validate Office, and then restart your computer.
If you were not able to validate, follow these steps:
1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062
-Online Windows XP: double-click the executable file to run the tool.
-Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.
2. after running the tool, click on the Windows or Office as appropriate and then click copy (to the Clipboard).
NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.
3 start a new thread in the appropriate forum of Microsoft Genuine Advantage and paste the results of the WGA or OGA data diagnostic in a detailed post tool: http://social.microsoft.com/Forums/en-US/category/genuine
4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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what it means when it says this copy of windows has failed the windows genuine validation?
one day, I was Tremblay download off the internet, there are a few things but I had to install, not that I REALLY new what I was doing, lol. Finally anyway, now whenever I turn on my computer, after I login, HERE, on my desk, it displays a message saying - you may be victim of software counterfeiting. This copy of windows did not pass windows genuine validation. - This also prevents me to use any wallpaper and move my desktop icons! I am so angry about this because I have repeadietly, repeatedly reported this to microsoft with my email and also other places and STILL no HELP! the closest that I actually got was geeksquad, that's why I'm here now cuz they got leads here.lol. now I just HOPE the Lord and someone here can you PLEASE HELP me? my email is * address email is removed from the privacy * thank you for your time
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This copy of windows has failed the windows genuine validation.
I get the following messages.
' may be victim of software counterfeiting.
This copy of windows has failed the windows genuine validation.I ran the diagnostic tool and published the result below.
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: invalid license
Validation code: 50Code of Validation caching: 0xc004c4a2
Windows product key: *-* - X86GK - BQ8R6-2B9W4
The Windows Product Key hash: otwCjetUnKokH4sIRWWvF1Jh0mA =
Windows product ID: 00426-067-9529674-86380
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4FADFC09-2F9F-4762-A0F9-9A67FC2D625C} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130104 - 1431
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{4FADFC09-2F9F-4762-A0F9-9A67FC2D625C} 1.9.0019.0 6.1.7601.2.00010100.1.0.001 x 32 *-*-*-*-2B9W4 00426-067-9529674-86380 5 S-1-5-21-4040323424-3826660273-1778398338 HP-Pavilion ,RK571AAR-ABA m7780n Phoenix Technologies, LTD. 5.08 20070330000000.000000 + 000BF603407018400FA 0409 0409 Pacific Standard Time(GMT-08:00) 0 3 HPQOEM SLIC-CPC 100 100 12 6A2E2BE3F5B56CE w6MDp4yS8TlZEZ8QEMOPF8jblKI = Microsoft Office Enterprise 2007 81599-871-1537561-653891 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-952967-00-1033-7601.0000-0742013
Installation ID: 003244687483286725250224860754582221818646363405760155
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 2B9W4
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trust time: 15/03/2013-14:00:31Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
Beyond: PASS
Event timestamp: 3:15:2013 13:30
WAT Activex: registered
WAT administration service: registered--> HWID data
Current HWID of Hash: MgAAAAEABAABAAEAAAABAAAAAgABAAEAeqjOwrhH7Ngu9/omeKQkLlSZBIPgaXZYKoU =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x0
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
SLIC SLIC-CPC HPQOEM
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I recently had a problem with hard drive with this machine and had to reinstall the system and restore data from a backup. Is it possible that this has some how changed the PID at the origin of this problem?If I have no choice but to buy a new OS can spend to Win 8 or will I run into a question?
As I said before, "No matter how long he ran 'okay'..." »
Copies MSDN work very well - until Microsoft discovers that they have been used in a way not scheduled (they are sold by unscrupulous people who probably to sell at an attractive price in comparison to other copies - a lot of people don't care about questioning why they might be cheaper.) Others may sell at the same price and make more money before disappearing).
You have an MSDN copy. Your PID has not been changed by restoring the backup. ;-)
You can try changing your product key of Windows 7 than on the sticker:
http://pcsupport.about.com/od/osproductkeys/HT/change-Windows-7-key.htm
Then try to activate by phone:
http://www.SevenForums.com/tutorials/18715-activate-Windows-7-phone.html
And come back to report to what past.What operating system do you have on the laptop before? You can get a Windows 8 upgrade for that - but I would not honestly - recommend it because the difference is quite obvious and you haven't checked your software and hardware is supported on Windows 8, I know. My recommendation for Windows 8 is to use * if * the system you have came from the manufacturer with it pre-installed. :-)
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Windows Genuine Advantage
Code is not available. the validation code could not be obtained. This is perhaps due to technical difficulties, or you may be runing an unsupported operating system. Please close this window and try again the validation process or use the back button in your Web browser to return to the Download details page. [Error code: 0x80072f07]
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I understand from the information you have provided to us, you are facing problems with Windows Genuine advantage in Windows 7. I will certainly help you in this matter.
I would say allowing you to run the Microsoft Genuine Diagnostics tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012
Also I suggest you to check your product key and report to Microsoft about the issue.
Check out the following link to report to Microsoft.
https://www.Microsoft.com/en-us/howtotell/CFR/report.aspx
Using the windows-related issues feel free to post on the Microsoft Community Forum.
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Make sure that you run from Internet Explorer.
http://go.Microsoft.com/fwlink/?LinkId=52012
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Re - this copy of windows has failed the Windows genuine validation
Hello
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Hello
You can check this link:Description of the Windows Genuine Advantage Notifications application -
Will be 3 GB Thinkpad W500 with Intel Core 2 Duo T9900, 320 GB HDD, ATI Mobility FireGL V5700 graphics.
Contact the manufacturer or post in this forum instead: http://social.answers.microsoft.com/Forums/en-US/w7install/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Lenovo T420 with multiple questions
I recently bought a T420 used for around $740 CDN - i7, 8 GB of RAM, 320 HARD drive WIN7PRO
It has several issues, but since it is still under warranty, I thought I'd take a chance and buy it.
Questions:
-defective fan (makes great plaintive sound)
-white spot (halo) on the lower left of the screen visible on white background
-the apparent defects in the bezel, the lid and palmrest
-keyboard has flex/elbows in when I type
-hinges make noises
I don't know if the repair depot will replace the damaged parts of cosmetically, but hopefully (I wrote them a nice letter asking them to replace the parts, even if it means I have to pay for them).
One thing I noticed is that it takes about a minute or two to start windows with the preloaded operating system Lenovo WIN7PRO. I don't know if a clean install of normal windows help or maybe add in an SSD. What do you think guys?
In any case, it's my story.
Well, I got my laptop back today and they fixed everything, the cracked LCD bezel, bezel palmrest, replaced the hinges and the LCD screen. One thing they have not replaced was the cover that had the apparent defects in the words "lenovo." I had to order a new lid of China and install it as soon as it comes.
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How to set up two monitors on Lenovo T420 with docking station.
I have a T420 on a docking station (cradle ThinkPad series 3, #4333710U)- and two monitors (each aprox 24 "). I tried several variations using the NVIDIA display as well as the native Windows Display Manager (7) and am unable to render images on the two external displays. Can someone please help?
Hi John,.
Thanks for posting your question on the Forum of the Microsoft community.
I would be grateful if you can provide us with the following information to determine the root cause of the problem.
Did you do last changes made on your computer before this problem?
Have you tried to monitor primary as secondary and vice versa?
All device drivers are updated?
After reading your post, I understand that you want to use two monitors with extended view, then you can try the steps in the following Microsoft article and see if it helps.
Move windows between multiple monitors
http://Windows.Microsoft.com/en-us/Windows/move-Windows-between-multiple-monitors#1TC=Windows-7
If the problem persists, then pass to the below mentioned method and see if it helps.
Method 1
If you haven't tried Exchange monitors so I suggest you to try and see if the problem still occurs.
To change the settings of two monitors you can consult the links below:
Guided Help: Setup dual monitor is easy in Windows 7!
http://support.Microsoft.com/kb/976064/en-us
Change settings display on multiple monitors
http://Windows.Microsoft.com/en-us/Windows-Vista/change-display-settings-on-multiple-monitors
Note: This link is also applicable for Windows 7 .
Method 2
If the problem persists I suggest you to update the display drivers. As the display drivers for two monitors are not the same, so try to update and check the status.
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctlyUpdate drivers: recommended links
http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links
You can also try to update the drivers from the manufacturer's website.
Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.
Kind regards
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Barely noticed as useless before using the dvd on this machine cd - error code indicates... .Configuration (in the registry) is incomplete or damaged. (Code 19)
Having read the other answers and the last similar validation seems to be dated to April 2010 of anything else because it please?
I tried Driver Update and reinstall... .rebooting and then on the line ' difficulty his "all so far nothing works. What is the latest information about this problem - can any that provide extra help or guide me for more relevant prior display and the best way to proceed. Failed to load software driver for ATAPI DVD A DH16A6S ATA Device...
Mr. Fix it's obviously gone vacationing insofar as this problem is concerned... Cheers for any help.
Hello
Norton is known to cause slow downs and other issues. Uninstall and then running
the Norton Removal Tool to stop the remains (even those will interrupt the strange) to load.
Use the recommendations below when testing, even better would be permanently.Norton Removal Tool
http://www.Symantec.com/Norton/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN&LN=en_USList of tools to clean/uninstall anti-malware programs
http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/=================================
Here's what I use and recommend: (these are all free and very effective versions.)
Avast and Prevx proved extremely reliable and compatible with all I have
launched on them. Microsoft Security Essentials and Prevx have also proven to be very
reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
Operation of the network.Prevx - Home - free
Windows Firewall
Windows Defender (is not necessary if you use MSE)
Protected IE - mode
IE 8 - SmartScreen filter WE (IE 7 phishing filter)
I also IE always start with asset if filter InPrivate IE 8.
(It may temporarily turn off with the little icon to the left of the + bottom
right of IE)Two versions of Avast are available 5.x and 4.8 x
Avast - home - free - 5.x stop shields you do not use (except files, Web, network, &)
Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
disabled - click OK
http://www.avast.com/free-antivirus-downloadAvast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
Finish those you don't use).
http://www.avast.com/free-antivirus-download#TAB4Or use Microsoft Security Essentials - free
http://www.Microsoft.com/Security_Essentials/Prevx works well alongside MSE or Avast
Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->PCmag - Prevx - Editor's choice
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspAlso get Malwarebytes - free - use as scanner only. If you ever think malware and that
would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
(not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
never find anything of note that I started to use this configuration.I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Laptop computer formatting with windows Genuine USB flash drive!
Hello
I recently bought a 2nd hand with preinstalled applications and operating system portable. Windows was not authentic and now I find myself with endless work on the laptop problems. Anyone can guide me please how:
-format my laptop
-re - install windows 7
-re - install MS office (e.g. Word, Excel, Outlook) applications AND
-anti-virus software
I DON'T HAVE THE LICENSE KEYS FOR ANY SOFTWARE, SO PLEASE ME ADVISE WHERE TO FIND FREE OPERATING AND APPLICATION SOFTWARE.
I know it is a huge demand, but any help step by step will be appreciated.
Kind regards
Hello
Windows is not FREE; you have to buy.
To buy Windows 7 from Amazon.com if the methods listed below will not apply to you.
You need a legal Office product key to install Office.
No product key for Office, you cannot install Microsoft Office Microsoft Office is not free.
Try OpenOffice which is free:
To use the FREE Microsoft Security Essentials AV.
_____________________________________
As it's a laptop, it should have been an operating system pre-installed on it when new
Here are the different methods to reinstall that preinstalled operating system:
You can contact the manufacturer of your laptop and ask them to send you a set of recovery disks.
Manufacturers that make normally for a fee.
This may not work as a pirated copy was installed:
And if you have never received a recovery disk when you bought your computer, there should be a recovery on the drive Partition hard reinstall Windows how much you bought your computer.
The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)
Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.
Them or us ask the right sequence of key.
These two methods of resettlement generally do not require allows you to provide a product key during Installation, the recovery process uses the Installation product key factory to activate automatically during the resettlement process.
____________________________________
This applies only if Windows 7 is the original operating system pre-installed when the laptop is new (COA sticker check)
Download the correct ISO file and make your own drive and use the product key located on the COA sticker.
http://www.w7forums.com/threads/official-Windows-7-SP1-ISO-image-downloads.12325/
And Neosmart has instructions on how to burn ISO disk images using imgburn:
http://NeoSmart.NET/wiki/Burning-ISO-images-with-ImgBurn/
Then do a clean install:
http://www.SevenForums.com/tutorials/1649-clean-install-Windows-7-a.html
The COA sticker is either or in the battery compartment on the underside of the laptop.
With a desktop computer, it's on the side, the back or the top of the computer case.
By using the downloaded ISO file method can require the Activation of phone.
If it does require phone activation, do not follow Demand of Auto, but brace yourself for a real person explain as to what has been done for purposes of re-setup
"How to activate Windows 7 by phone '
http://www.SevenForums.com/tutorials/18715-activate-Windows-7-phone.html
The above method also requires that you go to your computer manufacturer's website > Support and downloads Section > locate your model number and operating system > then download and install the latest drivers for it.
________________________________________________
Using the method of USB in conjunction with the Windows 7 download preceding:
http://www.SevenForums.com/tutorials/2432-USB-Windows-7-installation-key-drive-create.html
See you soon.
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