How to uninstall Broadcom Bluetooth software that vanish not

Hello, my situation is similar tothis issue for Windows 7, except that my OS is Windows XP SP3. I recently realized that I made the mistake of buying a Bluetooth adapter and install the Broadcom/Widcomm Bluetooth stack driver software. Now that I know that the software is not good, I want to uninstall it. Then I installed the Toshiba stack for the Cirago adapter. Now, when I double-click on the setup.exe file that is provided with the Cirago driver, nothing happens (it does not start the installation program).

I tried to uninstall all the drivers Bluetooth pre-installed in the Device Manager, and I don't see the remains of all Bluetooth drivers there.

http://picasaweb.Google.com/LH/photo/2NAos6BP9UigPtJKaYRGyQ?feat=DirectLink

But I don't see that the small Bluetooth icon has not changed:

http://picasaweb.Google.com/LH/photo/kbxgPP8ZLxhjX4ob2YjSew?feat=DirectLink

I don't see anything on Bluetooth, Widcomm or Broadcom in Add/Remove programs. I do not see any folder called Broadcom or Widcomm in the Program Files folder, either. But I don't see that Broadcom appears in the registry regarding Bluetooth, as shown here.

http://picasaweb.Google.com/LH/photo/hWDo-OzB8ApibzeHA_saxQ?feat=DirectLink

I've also renamed all the files in C:\windows\inf which starts by "bth" so that it ends with ".old".

What should I do now to completely wipe this Bluetooth of Broadcom persistent my computer software?

Thank you.

Hello

Method 1.
It is possible that the device is hidden in Device Manager. You have to click Show hidden devices in Device Manager, and then uninstall it from there.
Reference:
Device Manager does not display devices that are not connected to the Windows XP-based computer
http://support.Microsoft.com/kb/315539

Method 2.
If you are unable to install the adapter of Cirago I would ask you to check the logs in the case where the display for more details.
Reference:
Procedure to view and manage event logs in Event Viewer in Windows XP
http://support.Microsoft.com/kb/308427

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

Similar Questions

Maybe you are looking for

  • problem with drive Intel HD 520 - bad resolution

    Hello I bought the HP Pavilion 13-s104ne model and I am facing problem with the resolution. some msg boxes are not clear, it looks like to scanned box, I am really very angry about this and I need a solution...I tried to unstall and install the drive

  • Bat IDT audio driver

    Hello I recently bought a HP Pavilion dv6 Notebook A2T47EA #ABU After recently update HP assistant and installing new software audio beats has disappeared! I get a cannot find the file startup error message. How do I get it back?

  • I need software for my tvphotoviewer of microsoft

    Windows XP, need software to set up disk for microsoft Viewer.

  • volume does not

    Hi I'm not hearig audio on the computer.  The speakers are not working and I unplugged them but computers audio isnot automatically the shot in. What could I do

  • Filtering groups does not.

    Hi all I have a new SRA 1600 with 8.1.0.2 - 14sv and use a domain authentication with Active Directory. It works perfectly, but now I need more security with filter of ad groups. OK, I added a group among the users of > local groups > Edit Local Grou