HP 14-af013au: check short hard drive DST: failure

Hi my pc has this problem.
Failure ID: 9C579Q-7MV82B-MFGJMG-60QJ03
Product ID: N4F27PA #ABG
Can help me how to solve this problem?

It seems that the hard drive has failed and needs to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

Tags: Notebooks

Similar Questions

  • HP 15-g094sa Notebook PC: short hard drive DST check failure

    The Quick Test system returns a result of:

    Short hard drive DST Check: failure

    Failure ID: PGFB13-7JP81S-XD7WL1-60VN03

    Do I need a new hard drive?  He's still on warranty. Bought in the UK but for the moment in the Middle East.  What to do next?

    Thank you

    Miker1

    Hi @MikerP!

    I'm sorry to say this, but the 24-character error codes indicates a drive failure, which means that the drive is defective and must be replaced.

    You always have access to the data stored on the disk? If you do, then save as much information as possible and look for a replacement drive. If the product is still under warranty, you can contact support, but in case you have no guarantee and you would like a guide to replacing the hard drive yourself – please let me know.

    I hope this helps and good luck!

  • Short hard drive DST Check: failure

    Could someone please explain these results, please.

    Here are the basics:

    Computer: HP 2000

    OS: Windows 8

    Problem:

    Short hard drive DST Check: failure

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    Hello

    Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

    If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

    Kind regards

    DP - K

  • Pavilion g6-2218nr short hard drive DST test Failed

    I have a HP Pavilion laptop g6-2218nr that will not start.  When you run the marketing diagnostic test and the hard drive diagnostic test, both tests showed the hard drive DST short FAILED.

    The failure code is:

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    C2N56UA #ABA

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    Hello

    The error code indicates that the hard drive is faulty and will need to be replaced - a brief guide to do it yourself is detailed below.

    Your laptop is considered as coming with a 320 GB hard drive, but you can install just as easily a 500 GB or 750 GB HARD drive if you want a little more space - readers at the following links are examples that would be perfect for your laptop.

    Hard drive 500 GB

    750 GB hard drive.

    The procedure to replace the hard drive begins on Page 52 of your & Maintenance Guide.

    Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive - this is described in the document of HP here.

    If you do not have your recovery discs, you can order a replacement set using the link below.

    Order HP recovery disks.

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here.

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    David Hancock

    Hello David.

    Of course you can upgrade the HARD drive to a larger drive, but it is not easy to do on this model.

    The keyboard must be removed to access the screws underneath. Screws at the bottom should be deleted, then you can remove the top cover. An audio plate must also be removed before you can remove the HARD drive.

    Here's the manual from HP explaining the procedure more in detail. You want to read it carefully.

    c04438537

    If you have not created the recovery media before occurred problems, you can always contact HP support to obtain a copy.

    Contact HP worldwide | HP® official site

    or

    Contact HP-Assist phone USA | HP® official site

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    Hello

    Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

    If your laptop is still under warranty, contact HP (with 24 character code) and arrange for the disk replaced - you can check the status of your warranty here.

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    Hello my problem occurred as a result of the creation or modification of partitions to install ubuntu (for reasons of college) however I stupidly didn't check my disk was dynamic or basic and unfortunately it was dynamic, if after failing to install ubuntu windows 10 had an error in INACCESSEBLE_BOOT_DRIVE when I oppened the cmd troubleshooting and checked on diskpart did not exist but with a status unknown after dvd player I made the diagnosis and that he got a short DST has not... Is there a chance to correct the reader because im out of warranty and im in no condition to buy a new hard drive... Thanks in advance

    @Alin742

    Go to this site and create a bootable CD.

    http://hddguru.com/software/2005.10.02-MHDD/

    Boot from the CD.

    If she asks do you want SCSI, click No or just press ENTER. (countdown to 30 seconds)

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    If you do not see your HARD drive, you will need to restart and go into the BIOS and SATA ATA value.

    After choosing your type of HARD drive, ERASE and press to enter. (This will erase all data).

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  • Short hard drive DST fail – HP ENVY m6-1155eo Notebook PC

    Hello

    I'm laptops: HP ENVY m6-1155eo Notebook PC, I use Windows 8.1 64-bit

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  • HP laptop laptop 15-af131dx: short hard drive DST Check: FAILURE

    TBH, I'm not sure if I am running windows 10 64 or 32, I use by default it comes with

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    PRODUCT ID: P1A95UA #ABA

    Hello

    The error code 24 characters is a disk failure short self-test and would indicate that hard is defective and must be replaced.

    As your laptop comes with Windows 10, it is probably still under warranty, then contact HP and arrange for the replaced disk - if necessary, you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

  • Pavilion 15: check the DST short hard drive failed

    My laptop is not starting, when I open it I get the hp logo then a black screen, when I did a fast system to test the short hard drive DST check failed with a page ID: PLW6J2-6SL88N-MFPWXG-60RR03 and a product ID: E2G95EA #ABV.

    My main concern is the data stored on the hard drive what can I do to get the job of the laptop to not lose data?

    Stop using the laptop. Replace the hard drive with a new one. Get a SATA to usb adapter to connect the old drive (which you will eliminate) to another computer to try to save the data. There is a good chance of data is still recoverable this way.

    See p. 49 of the Manual:

    Manual

    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • Portable: hard drive DST SHORT failed

    My computer won't start and repeatedly goes to a blue screen with a sunburst type above (the mouse pointer still work). I've run the HP tests and get this result:

    "Short DST: FAILURE.

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    PRODUCT ID: XF288EA #ABU

    Hard drive 1

    "Test drive: FAILED.

    I guess that means that my hard drive is irreparable, but can someone confirm this. Also, I will be able to buy another hard drive and use the ERD that I did to reinstall Windows 7? I ask because it was preinstalled on your laptop and came with no disk to reinstall. Only, I was commissioned to do a repair disk.

    Thanks in advance.

    Dan

    Each time the short hard drive DST test fails with 24 alphanumeric characters "GDSDBX-TLR7RJ-9XL03F-604J03" which indicates that the hard drive has failed and which needs to be replaced to solve the problem

    This problem could be due to an Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, incorrect judgments, update failures due to conflicts, mounted sudden power so portable, sudden falls etc...

    HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store

    Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive

    Please try the troubleshooting below indicated once the steps:

    Step 01. Remove the battery and unplug the power adapter AC.

    Step 02. Press and hold the power button for more than 30 seconds

    Step 03. Plug the AC power adapter / (leave the battery for now)

    Step 04. Press the power button and check if the unit is operating normally

    If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop

    If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

    Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the HDD defective via SATA USB adapter with another PC or a PC even after replacing the HARD drive & put in place of the operating system and try to copy / retrieve files. You can also check out the link below for additional help

    http://www.WikiHow.com/recover-data-from-the-hard-drive-of-a-dead-laptop

    Please click on the link in order to identify, prevent, diagnose & recover against any failure to drive on HP Portable Hard Drives & Solid State Drives:

    http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

    You can check your warranty here to check the status and click here to order a new hard drive

    Hope this helps, for other queries in response to the post and feel free to join us again

    * Click on the white button on the right to say thank you Thumbs Up *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you

    K N R K

    Although I am an employee of HP, I speak for myself and not for HP

  • DST short hard drive failure

    the code of failure to the DST short hard drive PGFTHS - 00079 L-60R303 DO I NEED TO REPLACE the HARD DRIVE?

    Hello

    Yes, the error code 24 characters for the drive Self Test (DST) would indicate that hard is defective and must be replaced.

    If you are is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

    Kind regards

    DP - K

  • DST short hard drive failed, code 64XTPH - 00078 M-X87SXG-60RW03

    I experienced detention and the system freezes on my Compaq CQ2909EO desktop. Guarantee was completed two weeks ago, and unsurprisingly the problems started almost immediately after that. He went so far, that I was forced to do a check disk onto another computer with Freecom Dock. Quite a few errors have been resolved, so I installed the drive in my Compaq and method to rearm the system settings and reinstall Win 8. I was able to do the reinstall without problem, but when running Windows updates the system froze again. It crashes every time, the first thing that can happen is the HARD drive light on the front turns off. I knew what to look for in the event log and found half a dozen events like this:

    Event ID 129 - storachi - Reset device, \Device\RaidPort0, has been published

    So I installed the HP PC Hardware Diagnostics UEFI and he ran. Everything seems to be ok, but short drive self test (DST) fails with code 64XTPH - 00078 M-X87SXG-60RW03. Does that mean I have a defective hard drive, or possibly a faulty controller? I need to know whether to buy a new player or a whole new non-HP-rendering (more under warranty, please) computer.

    A hard drive DST error usually indicates that the hard disk has failed or is subject to fail and will have to replaced. After replacing the hard drive, please use the support of HP recovery, you created earlier to return the computer to a factory State.

    If you create your HP recovery media when you first set up your computer, please contact the official support of HP in your region / country, via the HP portal to support all over the world, to see if the HP recovery support is available for your computer.

    If you have any other questions, feel free to ask.

    Please click the 'Thumbs Up' white LAURELS to show your appreciation

  • HP Pavilion G6 - 2231tx - hard drive DST short test - failure

    Hello

    I bought a new laptop (Pavilion G6 - 2231TX) just 1 month before in chennai. When I'm working, suddenly blue screen is displayed with the error message and rebooted. but after this laptop does not work.

    The message "hard drive DST short test - failed" received when I run the Test. Just tell me what to do?

    First start your computer and press F2, race them an extended test which includes all tests such as DST, Smart check and another check your hard drive. If she does not contact HP customer care.

    If the laptop is not restarting then contact HP customer service they will replace your hard drive.

    Here's their customer care number: 1800112267

    I'm not an employee of Hp.

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