Sound only works in the helmet and no sound from speakers

My computer sound laptop windows 7 is extremely low, even if the volume levels are at the top. I tried different options such as the restoration of the system, change some things on playback devices, uninstall the drivers, etc.. Nothing works, sound remains the same. The sound is fine only with headphones.

Moved to correct the article

Hello

Please keep us updated on the status of the issue.

I suggest you to update the BIOS and the sound card drivers from this link and check if it helps.
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=5186413

Note: Changing the BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

I hope this helps.

Thank you

Tags: Windows

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