HP 2004tx g6: laptop won't turn on with AC adapter and the battery

Here's the thing.
(1) the laptop doesn't work without battery when it is connected directly to the power adapter.
(2) light, which would indicate that the laptop is connected to the power adapter is not on the power adapter is plugged in.
(3) the battery charge light is also not on, which would indicate the battery is charging.

The battery does not load... Laptop is running on battery backup mode, but not on the AC adapter connector. I tried to connect the battery to an another compatible hp laptop (my laptop and the other test device supports same battery models). It has been very well supported on this laptop. And when he spent in my laptop, laptop was working well, but it does not load in my laptop. But the AC adapter / CC is fine too. So what is the problem? And what I can do to get it sorted?
My laptop is not guaranteed more. But I replaced battery 4 months back, if this is not a flaw with the battery or the AC adapter.
The adapter is very good, tested with another laptop.
The battery is also new and works fine
Kind regards

Hey @absol1234ss ,

Here is the manual, not sure why previous post did not work.

Thanks for letting me know about the error.

Thank you.

Tags: Notebooks

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