Laptop won't turn on with dead battery/adapter plugged

Hello! Recently, the battery is dead on my Dell Studio 1558 but the adapter still works fine. It the Green LED lights up and it does on the laptop as well. So, I'm sure that it is powered. I even bought a new one of my local Best Buy today and that did not work.

My question is, how can I get the laptop to power more than a few seconds before his stop on me? There is no reason that I should have the battery working for it to turn on.

Hi ghost712,

Disconnect the battery from the computer and turn on the computer only with the AC adapter / CC. Check if he computer turned on for a long time.

If so, we can perform some troubleshooting steps to isolate the problem:

  1. Unplug the static (as appropriate) of the computer.
  2. To eliminate static electricity, unplug the AC adapter and the battery from the computer, and then press the power button for 10-15 seconds.
  3. Turn on the computer with only an adapter connected to the computer F2 key and tap several times to the Dell logo to access the BIOS.
  4. Under the main tab please check the type of AC adapter (i.e. If it says 65W/90W or something else).
  5. Then electric power the computer off and unplug the AC adapter from the wall and the laptop, for five to ten seconds.
  6. Make sure that the power adapter is disconnected long enough so that the LED on the power adapter to get out altogether.
  7. Connect the adapter and the battery in the computer, then turn on the computer.

Please post the results.

Tags: Dell Laptop

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