HP 4500 cancels Documents Mid-Print
Hello, I hope I'm not repost a question earlier, but I had little luck searching the forum.
I have two HP Envy 4500 series printers, which are both on different networks, and both are cancel documents sent wireless before the documents completed printing. For my printer at home, the envy of 4501 more precisely, I am connected to a wireless network for home. For other printers, I use a 4500 envy which I use to print with Direct wireless option, so that I can limit the access of others (office at a University). At the same time I am experiencing that the printer will cancel printing workplace, apparently without reason. I had initially only problems with that set up through Direct wireless to school and thought that maybe I having me problems because the wireless connection seems a little fragile and sometimes be stupid by sending the print job, then change to my Internet above all accomplished, but I now also have the same problem on my home network which should be no interruption.
I currently only have one of the (House) wireless printers connected to my computer, I have uninstalled and reinstalled software, but I still have this issue. I saw in another post the directions to try to add the IP address who uses the printer directly to the list of ports under "printer properties", but that did not solve my problem. It seems to me to get 3/4 of the way the task of printing (from Word) before it closes unexpectedly, goes 5 times now now.
I use a Toshiba laptop running Windows 8.1, and the only error message I get is that the printer screen shows 'Cancellation', and a popup on my computer saying the document could not be printed. Has anyone seen a similar issue or give me any advice? Is there the potential for other drivers I need? I would be extremely grateful to stop wasting so much ink and paper!
Is there other specification, that I need to provide?
Thank you!
Thank you for your help.
The print and Scan Doctor found no problem, very well printed and I also created the static IP address, and made sure I did not use the "class driver" and still had the same problem.
On a whim, I changed the parameter of queue under printer properties, and that seems to have solved the problem for now. I changed to "Start printing immediately" to "Start printing after the last page" and was able to print a document of 4 pages entirely. If all goes well, which continues to solve the problem.
Thank you once again.
Tags: HP Printers
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http://Windows.Microsoft.com/en-us/Windows-8/find-and-install-printer-driversI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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See you soon,.
j
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