HP 4500 Envy: Envy 4500 has collapsed scanning

Similar Questions

• DeskJet 4500 will not scan to PDF

  My Deskjet 4500 G510g-m will not scan to PDF. The Solution Center does not show a scanning pane. Printing HP and Scan Doctor indicates that an update is required for the Cener Solution, however, the update link goes to an update to the Pro 8500 and the update will not be installed for this printer. The software has been installed from download the latest driver from the Web site. Uninstalled several times, including from the file bat of the cd. Printer is connected by USB to a Windows 7-64 bit computer.

  Hi spmekr,

  Welcome to the HP Forums!

  I noticed that your HP Officejet 4500 will not scan to PDF on Windows 7, and I am happy to help you with this problem of scanning!

  I recommend the following solutions:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Re-install using the printer HP install wizard for Windows.

  I hope this helps and thanks for posting!

• Why my HP Officejet 4500 says "no scan option?

  Why my HP Officejet 4500 says "no scan option? It allows to analyze PDFs til yesterday.  Does not help to solve the problems.

  Hey LukesP,

  I understand that you get no scan option on your HP Officejet 4500.

  If you follow this link, download and install printing HP and doctor Scan. It will solve your problem.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us & LC = on & JumpID = ex_r4155/HHO/IPG/ccdoc/printer_diag / & softwareitem = MP-123407-2

  I hope this helps.

  Thank you

• What models of HP Envy 17 has two locations of hard drives?

  Anyone who could tell me what models of HP Envy 17 has Bay hard drive dula?

  Also I intend to order "HP ENVY 17-j008eo" someone knows if it has two hard disk slots?

  Here is the product Web page: HP ENVY 17-j008eo http://h20386.www2.hp.com/swedenstore/merch/Product.aspx?id=E3Z66EA&opt=UUW&sel=PCNB

  Hello

  You are welcome

  I agree that's not very good information.

  As I said, the model that you are considering buying is very similar to the one I'm currently using and it definetely will be 2 drive bays - in fact all the Envy 17, m7, dv7 models etc. have 2 drive bays.

  One thing you should do some before you buy, is that all disk Caddy and the necessary cable to install a HARD drive in the Bay from 2nd is available where you live - for example, if you are in the United States, they are available here.

  Best regards

  DP - K

• My month HP Envy m6 has been stop unexpectedly

  Still under warranty my HP Envy m6 has been cut at random time and once off, I try to turn it back on and the power light turns on but turns off again, it took several attempts to turn it back on.

  The laptop will be fully charged and or even plugged into the wall, so it's not that :)

  Any help will be greatly apperationated :)

  Thank you

  Sorry I took so long to answer. Click on the link below and check the status of your warranty and follow the instructions.

  http://h10025.www1.HP.com/ewfrf/wc/weInput?cc=us&LC=en

  Contact HP.

  http://WWW8.HP.com/us/en/contact-HP/contact.html

  Let us know how it turns out.

• Cryptotic service has stopped Message & host Windows process has collapsed

  Original title: my friends computer needs help: he continues to have a Cryptotic Service stopped Message & host Windows process has collapsed Message

  * There a moment difficult to connect to the Internet... it usually takes 30 minutes until he could get it

  * It can also change the Internet settings...

  * the computer can get unresponsive

  Sounds like me that the OS is having a big Hicup for some reason any

  Any advice would be great

  Hello

  Have your friend try the Safe Mode with network - repeatedly press F8 as it boots up.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Why can't my 6500 has more scan/file more than one page at a time?

  Why can't my 6500 has more scan several pages at a time?  I tried to scan a three page article.  Each page must be analysed individually and saved as an individual file.  Very frustrationg.  And, of course, there is no manual to follow or refer to.  Thanks to someone out there who might know the answer.  Happy days of the Turkey.

  Hello

  Please see the link below for how to scan multiple pages one.

  http://support.HP.com/us-en/document/c00018775

• HP 8500 has more scan not scan - I hear a fast spin and the book will not draw in the charger

  HP 8500 has more scan not scan - I hear a fast spin and the book will not draw in the charger. I tried a reboot, including disconnect the motor from the power analysis. A software update was just pushed through today as well, but the problem with the scanner was before this update. This update took place after the power has been turned off, then on again.

  The problem occurred this morning during a prior scan + back. I heard a click or pop/fast spin, something that indicates something was wrong, when he tried to feed on the 1st backsheet through for the scan of the back. Now, it won't take what anyone, even to make a copy using the feeder.

  When I look at the roll holder bar above paper, I noticed that it does not drop down to make contact with the paper he move to the scanner itself. I remember having this problem once before - there are 2 years, while the warranty was still in effect and does not remember how it was resolved.

  Any suggestions would be welcome. I don't want to buy another printer just to get the scanner to feed again. The printer itself is fine and scan from the bed is not affected.

  For anyone interested, I sloved the problem of roller scanner do not push the paper into the ADF.

  I turned off the printer last night. Today, I removed the power cable at the back of the printer and then unplugged the power cord from the wall. It was off for about 30 minutes. I reconnect the cable to the printer and the wall, the printer running and waited about 10 minutes. So tired the charger scanner again. It worked and I don't know why.

  Yesterday, I tried a version of what I found in the documentation for HP support. He said to do, but not to turn the printer off first. He has not worked for me.

  I don't know if my path has really had no effect on the results, but it works now and I don't have to think about buying a new printer for awhile yet. I like this idea!

• ENVY 4500: Lack of scanning for HP ENVY 4500 software after reinstalling the laptop

  Dear support,

  I got a HP ENVY 4500, installed on a laptop with Windows 8.1 and the HP Software scanner worked fine.

  I have recently reinstalled the same laptop but with Windows 10 Pro: the printer works fine but the scanner software HP is not available! I can't use all the features of the printer this way...

  My question is: why the HP scanning software is not available for Windows 10 Pro? I used the original CD.

  Where can I download the (new) 10 Pro software for Windows?

  Please help me solve this problem.

  Kind regards

  Carmine

  Hi all

  now, I have solved my problem: I install the Windows 10 soft "HP Scan and capture" from the Microsoft Store and it works very well with HP ENVY 4500 printer / scanner!

  Concerning

  Carmine

• E:, HP ENVY, HP ENVY 4500 4500 don't scan pdf for MAC, only jpeg; used to work properly.

  HP ENVY 4500 worked fine a month previously, now don't scan pdf for MAC, jpeg only.  Also do not accept the file name.  Is there a doctor of printing & scanning HP for MAC?

  Hi Maryjon , thanks for getting back to me!

  I appreciate the info.

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend you to reinstall the series HP ENVY 4500 full feature software and drivers.

  Good luck and please let me know how it goes!

• HP ENVY 4500 Series (network): scan negatives

  I have the HP ENVY Series 4500 (network) printer/scanner/fax machine and would like to know if it is possible to scan 35 mm negatives and save them as a digital file on my PC?

  Hi @jvtorto,

  Only scanners with a media support Transparent able to digitize 35 mm slides.  The Envy 4500 series does not include such a feature and therefore does not support the slide or negative scanning.

  You can consider a scanjet.

  Negatives and slides scanning

  You can use the link above if you get a Scanjet which scan negatives.

• HP Envy 4500 will not scan to the MacBook Air Yosemite 10.10.3

  My printer connects wirelessly with my MacBook to print. It seems perfectly fine copy.

  However, the scan will be get no MacBook computer a friend and scan to it and refuses to scan at mine. I tried printing via system preferences > printer and scanner, tried to remove my printer and add it again to the impression that tried to download drivers for Yosemite to find that the error in the application downloaded impression told me that airprint was not working and the scan could not be completed. On my printer, my computer was never seen on screen as one scan to. How to solve this problem?

  Hi @LSarah,

  Welcome to the HP Forums!

  I noticed that you cannot scan with your printer HP Envy 4500 on Mac OS X 10.10 Yosemite. I'm happy to discuss this issue scan for you!

  Please, try the procedure described in this guide, connection error shows then scanand let me know what happens!

  I hope this helps!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP envy 4500: upper part scanning but the lower part of the older scan

  Hello

  I need an explanation of what could of happened to cause this problem.

  I've scanned 4 cheques, but only the upper part of the cheques would be real, the lower part was released as a previous check scanned.

  So basically all 4 cheques are the same except for the date and sequence number which was the upper part.

  That's happened? I'm so confused.

  Thanks in advance

  Hi sandra_s,

  You are welcome!

  Yes, most likely a connection problem, or a driver conflict. One of the two could be the cause of the software behaves the way that you describe.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope that answers your question!

• HP 4500 ENVY: envy 4500 save a scan to word

  I bought HP ENVY4500 e-all in one. I would like to ask if I can save as .docx files

  Thank you

  Hello

  You will need to purchase an OCR software or try the next option:

  http://Office.Microsoft.com/en-AU/Word-Help/scan-and-edit-a-document-HA010254879.aspx

  Kind regards.

• HP Envy Scan 4500, want to scan and save multiple pages, no sign of more

  I read some of the answers to the question I have, but I don't have a sign more anywhere on the left side of my screen when I scan. I am creating a multiple page file when scanning.  I spent the dialog box analysis and done in low sort is enabled, and I do not have the box checked single page.

  Hello

  Make sure the scanning resolution is defined as 300 DPI or lower, more high resolution does not support multi-page scanning.

  Please let me know if this can help,

  Shlomi