HP 6510 printer wireless not recognized by the computer

Original title: HP 6510 wireless printer not recognized by the computer.  Works well before today.  Printer says ity online

Our HP computer does not find the printer wireless above.  We made the updated IP address, which is correct, have restarted the router, the computer and the printer.  Convenience store is unable to detect a problem

Hi Karen,.

-What version of Windows is installed on the computer?

-What antivirus/firewall software you have installed on the computer?

The document from HP concerning "printer does not maintain the wireless connection.

http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c02817031#N80

You have tried most the steps mentioned in the document, but please try once more.

Additionally, make sure that you disable the antivirus and firewall programs just to make sure that these programs do not block the detected printer.

Note: You must enable the /firewall antivirus as soon as you've done troubleshooting. If this is not the case, your computer will be vulnerable to viruses.

Let us know if the steps of troubleshooting mentioned in the link will help.

Tags: Windows

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