HP 6968: Auto Off does not engage

Hello

I work on behalf of Epson from a local electronics dealer Superstore but bit the bullet and bought this printer because of its multitude of features and significant improvements on HP 2015 models available in my store (as well as the sale price) competitive $59.99, down from $179.99. Overall, I am satisfied with my purchase, but have noticed that the auto-off function does not work. It is currently set to turn off after 1 hour, but does not. In contrast, regular power off has been tested and works as expected. Mode 'sleep' is currently on a minimum of 15 minutes, well I don't think that this is in no way related to the auto off (which has a limit of 8 hours, unless I'm mistaken). I tried already to switch different things in the power management menu, as to disable the cursor for turning the voltage switch programmed, but nothing works. It does not completely turn off (i.e. the power button stays on and the unit is essentially asleep, not off).

Any opinions?

I captured the following JO 6960 Pro series (page 3) user guide available to support HP (http://h10032.www1.hp.com/ctg/Manual/c05135226) page:

Auto-off is turned on when the printer is turned on, if the printer has no network, fax or capacity Wi - Fi Direct, or does not use these capabilities.

Auto power off is disabled when a printer wireless or Wi - Fi Direct ability is activated or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB or Ethernet network connection.

Please check if this feature is disabled in your case because of connections to the computer or mobile devices (with or without wire).

You can also try send a job to the device to check if the camera is capable of wake up automatically upon receipt of the work (when the unit has not been used for more than 8 hours).

I hope this helps!

Tags: HP Printers

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