HP 8500 A909g Pro: HP Solution Center

HP Solution Center has stopped working a few days ago.  Made no changes to the computer.  I went through all the troubleshooting, uninstalling, re-installing, removing the drivers, disable all services not Microsoft and startups, disabling the windows disk cleanup updates and whatever else HP recommended on their web site.  I always end up with the same inactive HP Solution Center because the installation is not complete.  The printer works and the scans, the HP Solution Center also works on another computer. I had two error 1602 & 1603 after reinstalling the full features software.

Hello

Try this program to uninstall of Microsoft:

https://support.Microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Let us know if it works.

Tags: HP Printers

Similar Questions

  • HP Officejet Pro L7780: HP Officejet Pro L7780 Solution Center does not work even though I can print

    Last week, Solution Center of my printer HP Officejet Pro L7780 stopped working, even though I can still print directly from applications. But I can't use the scan feature. I uninstalled and reinstalled the driver full several times (after uninstalling using uninstall_L4, cold restarted the printer, remove the DigitalImaging registry key and delete all the files in %Temp%). The re - install seems to be okay except that when I try to open the solution Center, it happens nothing except sound.

    Any ideas how to solve this problem?

    Thank you.

    Hello

    Thank you for using the forum.

    You can find the solution here:

    http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-...

    Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!

    Windows 10 - How to uninstall & hide updates

    https://goo.GL/3tWxyA

    Hope that helps.

    Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

  • OfficeJet Pro 8600 Solutions Center has disappeared

    I am running Windows 7 Home Premium 64 bit on a laptop HP Pavilion series g.  After using my Officejet Pro 8600 for about a year with great success, all of a sudden when I click on the icon of the printer to my desktop, the Solutions Center (used to give me the menu scanning, etc.) disappeared.  Now, when I click on the HP Officejet Pro 8600 icon, I get a screen that asks if I want A) connect a new printer, B) reconfigure wireless settings or C) add more software.

    My wireless settings are fine, and I have no problem to print wireless from any of my computers or other devices.  I can even scan in the menu of the printer, but I prefer to analyse in the menu of the computer, because it allows me to customize the settings more.

    I reinstalled the drivers once today, but it does not solve my problem.

    Help, please?

    ~ Cricket

    Salvation of Cricket,

    In the temp folder, open the most recent 7z folder of the installation of HP where the MSI file.

    Click once on the way to the top folder, it will go the way of the real folder.

    Copy this path.

    Right-click on the 64.msi x file and choose repair, once the error appears click Browse and paste the path copied to this folder, then it should complete the repair as expected.

    If the problem persists, click on uninstall unser start > programs > HP > HP Officejet Pro 8600 to remove the software.

    Then reinstall the software by clicking on the Setup.exe icon in your temp folder 7z folder.

    Please let me know of any problems,

    Shlomi

  • How are added to the HP printer OfficeJet Pro 8600 solution Center

    I found the controls of Scan and can see the pages as they are scanned, but I can't reorganize (rearrainge) pages. I like this feature in the HP Solutions Center. Add the new printer? I am currently using a 4500.

    Hello

    The HP Officejet Pro 8600 provided with different software and not with the HP Solution Center.

    The printer cannot be used with the Solution Center but only with applications Wizard HP printer and scanner HP that came with your device.

    Shlomi

  • HP Officejet Pro 8600 - Solution Center (or whatever his name with the 8600 series) does not start

    Dear all,

    Very frustrated with HP. I just bought a new HP Officejet Pro 8600.

    I install the software from the CD. It installs without problem

    I try to click on the icon 'HP Officejet pro 8600' and the solution Center (or whatever his name for this printer) applicatoin don't start/load - I see he's trying to do something for the first time, but no user interface is displayed.

    I have uninstall all HP software.

    I download all of the HPs site with HP printer software install wizard for windows - this is a utility that allows you to draw trouble and detecting good software of the printer.

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us&LC=en&JumpID=ex_r4155/HHO/IPG/ccdoc/p...

    The software is properly detected and it installs without problem after download of HP

    Then, I click on the "HP Officejet pro 8600' in the office, the application software not load/boot. Yet once, it looks like somethings wants to start, but isn't that the UI never appears on the desktop

    I have unintall HP products

    I have uninstall Adobe flash 11

    I redo the steps of Installation Wizard printer and the same happesn (i.e. after a clean installation of the Solution Center for HP Officejet Pro 8600, I can't start the application)

    It's really frustrating.

    I use windows 7 64-bit.

    Can someone please help.

    Thank you

    printerPK.

    Hello everyone. I understand that you have to open the Printer Wizard. To troubleshoot the defective Printer Wizard, follow the steps described in this document from HP: http://support.hp.com/us-en/document/c03640384

    Note: The title of the document concludes that the program opens with a Script error. However, the troubleshooting steps are exactly the same. Essentially, the software needed to start the program was not installed successfully, or blocked.

    Please let know me when you are done troubleshooting. I'm only here to help!

    Mario

  • OfficeJet pro k5400 solution center stops

    The solution center is installed, but insists there is no unit printing HP-not found, and that is why the Solution Center will be stopped, even when the printer is installed and working properly. Everything works the 'doctor', reports OK, too.

    I have a local network with two PCs and the printer is connected via the net. The PC is running XP and there, the center of Solution works OK. But not on the other who runs the Vista.

    Sorry for typo's fault, it's corrected now.

  • Scan with an HP 8500 A909G Pro printer

    Hi all, since I installed Lion, I have been have problems scanning of multiple pages. I was on the site of HP and thouotht I downloaded the latest drivers but the problem persists.  Thanks for any help.  Dan

    The USB connection or network are supported.

    Make sure that your printer is connected to your network, and then follow the steps described under installation or update of the software update Apple software HP > wired (Ethernet) or wireless network connection.

    It of actually very simple, just to write more detailed...

    The uninstallion process is simply to follow HP uninstaller with addition of a keyboard button combination suring uninstall it.

    And to add the printer, you must enter the System Preferences > print and scan, and then click the Plus sign and add your printer, the driver will be automatically recovered from Apple Software Updte.

  • Alignment of replacement 8500 A909g Pro failed

    Hello, I got my replacement printer this morning, put the print heads and the duplexer from printer failed, said it will take 20 minutes to install so I left, in the end after printing of the test sheets alignment did not, I made an impression in any case and as on the test sheet colors don't look not quite right.

    These aren't new printers as I thought, they are refurbished and one who had it take care of it as I look after mine, but if it works very well, then, I'd be happy with it.

    It is also on our network, what should I do to get this new return on the network for all the pc can print through it, reinstall the software again or change the location etc.?

    Thank you.

    Installation of the latest drivers and software, everything went ok apart from how long takes the facility, chandeliers, a mistake during installation, HPSLPSVC couldn't stop service, but he installed it all anyway and works very well.

    The replacement printer does not have the extra blank sheet which delivers the former has done, yay!

    Sorted!

    Thank you HP, you got a loyal user of your products.

  • HP Officejet Pro 7555: HP Solution Center

    I'm trying to find a download for the HP for my HP Officejet Pro 7555 Solution Center, if I can do scanning.  Any help would be appreciated.    I downloaded a file from the HP customer service, but when it goes to install, it says that it is newer dated system files and stops the installation.  Thank you

    Hi @kcantrelle,

    I see that you are trying to download and install the Solution Center. You download a complete software for the printer, or have you found something online for the center of solutions specifically?

    I suggest using HP printer Installation Wizard to get the full feature software and driver that includes the center of solutions. If please download and run the Installation Wizard for Windows HP printer and let me know if this allows you to install.

    The HP printer for window installation wizard was created to help Windows 7, Windows 8, and users Windows 8.1 download and install the latest and most appropriate HP software solution for their HP printer.

    I hope this helps.

  • Questions of solution Center with 8500 wireless pro on the new machine, Windows 7 Pro

    Hi all

    I'm having a really hard time trying to get the software of Center of Solution for my departure Officejet 8500 Pro Wireless A909G. I am trying to install on a laptop Toshiba T130 new that came with Windows 7 Pro.

    I use the latest version of the software (full version) for Windows 7, downloaded from the website of HP (32-bit).

    The installation process works very well. Once completed, if I launch the centre of Solution without restarting the computer, it works fine.

    As soon as I restart the machine, that's right--I can't launch the centre of Solution more and I can't use the PRINTER. Solution Center told me that the installation failed.

    I also tried the following so far:

    -Windows patched with the latest updates-to - no chance.

    -read through the different posts of people with similar problems and tried some of the suggestions (so far, update of flash player and by applying the patch DOT4 seem to be most applicable to my situation)-no luck.

    -rebuild the machine (even if it's new!) - no luck.

    If there is another job out there dealing with this, I missed it. Feel free to point me in that direction... Thank you.

    Looks like I solved my problem (after the days of play)

    There is not a lot to it:

    • Completely uninstall the software and reboot
    • Open the folder that contains the complete software (mine was called OJP8500vA909_Full_13.exe) self-extracting exe
    • Right-click on the file, then select Properties from the menu
    • Click on the compatibility tab, located in the upper part
    • Downstairs, you'll see the option that says to run this program as an administrator. By default, it is not checked. I checked, click apply then OK.
    • Run the installer as usual through until the end.

    That's it - and it worked for me. I hope this helps.

  • HP Pavilion Intel Core i3: HP Solution Center software does not open hp officejet pro 8500.

    I have a new windows 10 computers using my old HP Officejet Pro 8500. On the HP Solutions Center weedend more would not open, so I'm not able to scan. I deleted the software several times and reinstalled and still does not work Noah. I also installed HP Print and Scan doctor who gives me the following information: device detected error: cartridge or print head problem. "Please make sure that the ink cartidge (s) and Printhead (s) you use in your printer are good" (full message on the attachment). The scan works very well during the test through the printer scanner doctor app. But when I click the icon for the HP Solution Center, it does not open. No problem with printing. Ideas on that. And why the print cartridges affect the ability to use this software and this analysis?

    Hello

    Please check your history of updates of Windows 10 and remove/uninstall kb3132372

    Note: Microsoft is working with Adobe now:

        https://support.Microsoft.com/en-us/KB/3132372
        
    To uninstall this update, click Control Panel, click System and security, click on view installed updates in Windows Update, then select in the list of updates.

    Kind regards.

  • HP OfficeJet Pro 8500 A909: Hp Solution Center does not work for Windows 10 installed

    Since windows 10 my HP OfficeJet Pro 8500 A909 will not scan unless I run through the diagnostic tool and then do a test of loading scan. I used to do that through the HP Solution Center, but this doesn't seem to work. His charges and must charge bar but just Flash when you click it. I ran all online and diagnostics Windows, uninstalled and reinstalled on HP website and downloaded new drivers. It still does not work. Windows tells me that all drivers are up-to-date. Out of options.

    Hello

    Could be updated Windows 10 recently. Please check your history of updates of Windows 10 and remove/uninstall kb3132372

    Note: Microsoft is working with Adobe now:

    https://support.Microsoft.com/en-us/KB/3132372
       
    To uninstall this update, click Control Panel, click System and security, click on view installed updates in Windows Update, then select in the list of updates.

    Kind regards.

  • HP Solution Center is no longer installed for OfficeJet Pro 8500 A909

    Hi all

    I have a HP OfficeJet Pro 8500 A909 running on a PC with Windows 7 Home Premium (64-bit).

    I can't pinpont when the problem started, but I think it's after a Windows Update.

    For some reason any printer stopped working all together. I downloaded the drivers for the device (OJP8500vA909_Basic_14) and installed them. The printer works now, but the HP Solution Center is no longer on my computer.

    The installation disc for the printer will not work. He said that "the operating system on this computer is not supported. The installation cannot continue until this is resolved. "I guess it's because the computer is much newer than the printer, but I'm not sure.

    Can someone help me install the HP solution on my computer center?

    Thank you!

    Hello!

    You can download the software from our Web site. The software that contains the center of solution would be the full feature software and driver.

    Uninstall the base driver that you have installed and install the drivers you want to download.

    Thank you.

  • Software OffficeJet Pro 8500 HP Solution Center not supported on Windows 7

    Just upgraded from Vista to Windows 7 and when I tried to reload the CD with the HP Solution Center, he told me that he only works on XP or Vista.  It is an application very used on my PC.  Is there an upgraded version that I can download that will run on Windows 7.  The wireless printer works fine on Windows 7 but without the goodies from the Solution Center.

    There are a few different versions of the Officejet Pro 8500, but to make easier the task that I have linked below to the page where you can find your specific model and download the drivers and any software for it.

    http://WWW8.HP.com/us/en/support-search.HTML?tab=1#/qryterm=OffficeJet%20PRO%208500&SearchType=s-002

    Please let me know how it works for you

  • OfficeJet pro 8500 Wireless: 140.0.18.23 HP Solution Center

    I can't get the Solution Center to download completely when you install the driver for the HP pro 8500 office jet. I downloaded the complete solution several times (and deleted several times). Sometimes the solution Center rises but then said incomplete download, re - install. This means that I have no way of scanning the computer, none of these options are there. This has happened before on a previous PC and after re-installed, the option to configure the solution center came and I could create shortcut and use. Not so this time after 8 attempts over a month period 3 my PC recognizes the printer and I can print a document without wire. Help!

    Hello @beckyg1!

    Thanks for posting on the HP Forums!

    I should be able to help on the Solution Center do not install it on your computer.  The first thing I recommend is to uninstall the HP software. I understand that you have installed several times, but once the uninstall is complete, it would be wise to perform a cleanup of the computer disk. A disk cleanup will improve the performance of the computer and remove the temporary files that may cause problems during the installation of the software. Once disk cleanup you should restart the computer and download/run this update: HP Software Update Utility located under Update (1).  Once the update has been completed, re - install the HP software.

    To uninstall the HP software, click here: uninstall the HP software

    To perform a disk cleanup, click here: perform a disk cleanup

    To download the HP software, click here: HP Officejet Pro Full Feature Software and Driver

    If you please, after back and let me know how everything goes

Maybe you are looking for

  • How well would be Captain El run on my system?

    Hello I got an upgrade to a Mac Pro 2010/2009. A top Six, 32 GB of Ram, 2 X Samsung 512 GB SSD for the system only mounted on a PCIe video card NVIDIA GTX 760 card and HD 3 X 3 TB of storage and a PCIe USB3 card. I always use my 23 "Apple Cinema Disp

  • How do you set the time for Skype?

    The time displayed on my Skype messages received is different from the time displayed on my laptop. How can you get these two times to show the same thing?

  • Satellite L755-144 - bluray player gives an error of e/s

    Hello I have a Satellite L755-144 (psk2ye) My bluray dvd combo is not written on the disc and give me an i/o error tells me to check the firmware, I've recently had the laptop share but went all fine and the drive has no problem playing games or DVDs

  • Installation of UEFI on Alienware MX17R2 possible?

    Hello Often I see cell phones more recent you installed with UEFI instead of the BIOS. My Alienware MX17R2 still works with the BIOS, but I was curious if I could pass it to UEFI and this is recommended? If possible you can tell me how to proceed? :)

  • Photosmart AIO 5524e problems on Windows

    Hello My 5524e Photosmart AIO does not work under Windows. My documents are all screwed, Pages print half page. I tried the solutions as much as I can think, different versions of Windows, drivers, firmware, different types of applications and so on.