HP 8500 has showing vertical red lines on all the documentation scanned with the ADF

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  Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02 / 07:23:00:00) x 64

  Operating system: Windows 8 64-bit

  Version: 6.2

  System architecture: Intel CPU Family: 6, model: 14, Stepping: 4 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading FP

  Physical processor count: 6

  Number of logical processors: 12

  Processor speed: 3400 MHz

  Built-in memory: 32709 MB

  Free memory: 28481 MB

  Memory available to Photoshop: 29617 MB

  Memory used by Photoshop: 75%

  Tile image size: 128K

  Image cache level: 1

  Overview of fonts: huge

  TextComposer: Latin

  Display: 1

  Limits of the display: top = 0, left = 0, low = 1600, right = 2560

  The drawing OpenGL: disabled.

  OpenGL allows old GPU: not detected.

  OpenGL drawing mode: Normal

  OpenGL allows Normal Mode: true.

  OpenGL allows Advanced Mode: true.

  AIFCoreInitialized = 1

  AIFOGLInitialized = 1

  OGLContextCreated = 1

  NumGPUs = 1

  GPU [0]. OGLVersion = "3.0".

  GPU [0]. MemoryMB = 4095

  GPU [0]. RectTextureSize = 16384

  GPU [0]. Renderer = "GeForce GTX PCIe/770/SSE2.

  GPU [0]. RendererID = 4484

  GPU [0]. Name of the vendor = "NVIDIA Corporation"

  GPU [0]. VendorID = 4318

  GPU [0]. HasNPOTSupport = 1

  GPU [0]. DriverVersion = "9.18.13.3523."

  GPU [0]. Driver = "nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um"

  GPU [0]. DriverDate = "20140304000000.000000 - 000.

  GPU [0]. CompileProgramGLSL = 1

  GPU [0]. TestFrameBuffer = 1

  GPU [0]. OCLPresent = 1

  GPU [0]. OCLVersion = "1.1".

  GPU [0]. CUDASupported = 1

  GPU [0]. CUDAVersion = "6.0.1".

  GPU [0]. OCLBandwidth = 1.79158e + 011

  GPU [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = '4.40 NVIDIA via the Cg compiler.

  GPU [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [16384]

  GPU [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [4]

  GPU [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]

  GPU [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]

  GPU [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]

  GPU [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]

  GPU [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]

  GPU [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [2048]

  GPU [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [124]

  GPU [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]

  .extension GPU [0] [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1

  .extension GPU [0] [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1

  .extension GPU [0] [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1

  .extension GPU [0] [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1

  .extension GPU [0] [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1

  .extension GPU [0] [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1

  .extension GPU [0] [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1

  .extension GPU [0] [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1

  .extension GPU [0] [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1

  .extension GPU [0] [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 1

  Type of license: subscription

  Serial number: 90970716331506612312

  The application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64-bit).

  Temporary file path: C:\Users\Paul\AppData\Local\Temp\

  Zero Photoshop has async I/O active

  Scratch the volumes:

  S:\, 238.5 G, 87.6 free G

  Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit) \Required\Plug-Ins\

  Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit) \Plug-ins\

  Installed components:

  ACE.dll ACE 2013/29/10-11: 47:16 79,548223 79.548223

  adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850

  AdobeLinguistic.dll Adobe linguistic Library 7.0.0

  AdobeOwl.dll Adobe Owl 2013/10/25-12: 15: 59 5.0.24 79.547804

  AdobePDFL.dll PDFL 2013/29/10-11: 47:16 79,508720 79.508720

  Adobe AdobePIP.dll 7.0.0.1786 product improvement program

  AdobeXMP.dll Adobe XMP Core 2013 10/29-11: 47:16 79,154911 79.154911

  AdobeXMPFiles.dll Adobe XMP files 2013 10/29-11: 47:16 79,154911 79.154911

  AdobeXMPScript.dll Adobe XMP Script 2013 10/29-11: 47:16 79,154911 79.154911

  adobe_caps.dll Adobe CAPS 7,0,0,21

  AGM.dll AGM 2013/29/10-11: 47:16 79,548223 79.548223

  ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31

  aif_core.dll AIF 5.0 79.534508

  aif_ocl.dll AIF 5.0 79.534508

  aif_ogl.dll AIF 5.0 79.534508

  Amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7,0; Brand: Thursday, November 14, 2013 15:55:50) 1.000000

  ARE.dll ARE 2013/29/10-11: 47:16 79,548223 79.548223

  Axe8sharedexpat.dll AXE8SharedExpat 2011/12/16-15: 10: 49 66,26830 66.26830

  AXEDOMCore.dll AXEDOMCore 2011/12/16-15: 10: 49 66,26830 66.26830

  Bib.dll BIB 2013/29/10-11: 47:16 79,548223 79.548223

  BIBUtils.dll BIBUtils 2013/29/10-11: 47:16 79,548223 79.548223

  boost_date_time.dll product DVA 7.0.0

  boost_signals.dll product DVA 7.0.0

  boost_system.dll product DVA 7.0.0

  boost_threads.dll product DVA 7.0.0

  CG.dll NVIDIA Cg Runtime 3.0.00007

  cgGL.dll NVIDIA Cg Runtime 3.0.00007

  Adobe CIT.dll CIT 2.1.6.30929 2.1.6.30929

  Adobe CITThreading.dll CITThreading 2.1.6.30929 2.1.6.30929

  CoolType.dll CoolType 2013/29/10-11: 47:16 79,548223 79.548223

  dvaaudiodevice.dll product DVA 7.0.0

  dvacore.dll product DVA 7.0.0

  dvamarshal.dll product DVA 7.0.0

  dvamediatypes.dll product DVA 7.0.0

  dvaplayer.dll product DVA 7.0.0

  dvatransport.dll product DVA 7.0.0

  dvaunittesting.dll product DVA 7.0.0

  Dynamiclink.dll product DVA 7.0.0

  ExtendScript.dll ExtendScript 2013/10/30-13: 12: 12 79,546835 79.546835

  FileInfo.dll Adobe XMP FileInfo 2013 10/25-03: 51:33 79,154511 79.154511

  filter_graph.dll AIF 5.0 79.534508

  icucnv40.dll International Components for Unicode 2011/11/15-16: 30:22 Build gtlib_3.0.16615

  icudt40.dll International Components for Unicode 2011/11/15-16: 30:22 Build gtlib_3.0.16615

  imslib.dll IMSLib DLL 7.0.0.145

  JP2KLib.dll JP2KLib 2013/29/10-11: 47:16 79,248139 79.248139

  libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)

  libiomp5md.dll Intel(r) OMP Runtime Library 5.0

  libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

  LogSession.dll LogSession 2.1.2.1785

  mediacoreif.dll product DVA 7.0.0

  MPS.dll MPS-2013/29/10-11: 47:16 79,535029 79.535029

  msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428

  msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1

  MSVCP100.dll Microsoft® Visual Studio® 2010 10.00.40219.1

  msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428

  MSVCP90.dll Microsoft® Visual Studio® 2008 9.00.30729.1

  msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1

  MSVCR80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428

  Msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1

  PatchMatch.dll PatchMatch 2013/29/10-11: 47:16 79,542390 79.542390

  pdfsettings.dll Adobe PDFSettings 1.04

  Photoshop.dll Adobe Photoshop CC CC

  Adobe Photoshop CC CC plugin.dll

  PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 4.2.0.36

  PSArt.dll Adobe Photoshop CC CC

  PSViews.dll Adobe Photoshop CC CC

  SCCore.dll ScCore 2013/10/30-13: 12: 12 79,546835 79.546835

  ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13: 12: 12 79,546835 79.546835

  svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

  TBB.dll Intel Threading Building Blocks for Windows 4 1, 2012, 1003

  tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 1, 2012, 1003

  updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 7.0.1.102

  WRServices.dll WRServices Monday, February 25, 2013 16:09:10 build 0.19078 0,19078

  Required plugins:

  3D Studio 14.2.1 (14.2.1 x 001)

  Accented edges 14.2.1

  Adaptive wide-angle 14.2.1

  Angular Strokes 14.2.1

  Average 14.2.1 (14.2.1 x 001)

  Bas-relief 14.2.1

  BMP 14.2.1

  Chalk and charcoal 14.2.1

  14.2.1 charcoal

  Chrome 14.2.1

  Cineon 14.2.1 (14.2.1 x 001)

  Clouds 14.2.1 (14.2.1 x 001)

  COLLADA 14.2.1 (14.2.1 x 001)

  Halftone color 14.2.1

  Color pencil 14.2.1

  CompuServe GIF 14.2.1

  Pencil tale 14.2.1

  Craquelure 14.2.1

  Crop and straighten Photos 14.2.1 (14.2.1 x 001)

  Crop and straighten Photos 14.2.1 filter

  Hatch 14.2.1

  Crystallize 14.2.1

  Cutting 14.2.1

  Dark strokes 14.2.1

  Deinterlacing 14.2.1

  DICOM 14.2.1

  Difference clouds 14.2.1 (14.2.1 x 001)

  14.2.1 glow

  Move 14.2.1

  Dry brush 14.2.1

  Eazel acquire 14.2.1 (14.2.1 x 001)

  Embed watermark 4.0

  Entropy 14.2.1 (14.2.1 x 001)

  Extrude 14.2.1

  FastCore 14.2.1 routines (14.2.1 x 001)

  Fiber 14.2.1

  Film Grain 14.2.1

  14.2.1 Filter Gallery

  3D Flash 14.2.1 (14.2.1 x 001)

  Fresco 14.2.1

  Glass 14.2.1

  Scarlet contours 14.2.1

  Google Earth 4 14.2.1 (14.2.1 x 001)

  Grain 14.2.1

  Graphic pen 14.2.1

  Halftone Pattern 14.2.1

  HDRMergeUI 14.2.1

  IFF Format 14.2.1

  Outlines in ink 14.2.1

  JPEG 2000 14.2.1

  Flattening coefficient 14.2.1 (14.2.1 x 001)

  Blur of the lens 14.2.1

  Correction of the 14.2.1 goal

  Lens Flare 14.2.1

  Liquefy 14.2.1

  Operation of Matlab 14.2.1 (14.2.1 x 001)

  maximum 14.2.1 (14.2.1 x 001)

  14.2.1 average (14.2.1 x 001)

  Measure Core 14.2.1 (14.2.1 x 001)

  Median 14.2.1 (14.2.1 x 001)

  Mezzotint 14.2.1

  Minimum 14.2.1 (14.2.1 x 001)

  MMXCore Routines 14.2.1 (14.2.1 x 001)

  Mosaic tiles 14.2.1

  Multiprocessor support 14.2.1 (14.2.1 x 001)

  Neon 14.2.1

  Paper notes 14.2.1

  Color NTSC 14.2.1 (14.2.1 x 001)

  Ocean Ripple 14.2.1

  14.2.1 oil painting

  OpenEXR 14.2.1

  Paint Daubs 14.2.1

  14.2.1 palette knife

  Patchwork 14.2.1

  Paths to Illustrator 14.2.1

  PCX 14.2.1 (14.2.1 x 001)

  Photocopy 14.2.1

  14.2.1 Photoshop 3D engine (14.2.1 x 001)

  Photoshop Touch 14.0

  Photo filter package 14.2.1 (14.2.1 x 001)

  Pinch 14.2.1

  Pixar 14.2.1 (14.2.1 x 001)

  Plaster 14.2.1

  Plastic wrap 14.2.1

  PNG 14.2.1

  Pointillism 14.2.1

  Polar coordinates 14.2.1

  Portable bitmap 14.2.1 (14.2.1 x 001)

  Poster edges 14.2.1

  Radial blur 14.2.1

  Radiance 14.2.1 (14.2.1 x 001)

  14.2.1 range (14.2.1 x 001)

  Read watermark 4.0

  Crosslinking 14.2.1

  14.2.1 the ripple

  Rough Pastels 14.2.1

  Save for Web 14.2.1

  ScriptingSupport 14.2.1

  Shake Reduction 14.2.1

  14.2.1 shear

  14.2.1 asymmetry (14.2.1 x 001)

  Smart Blur 14.2.1

  Smudge Stick 14.2.1

  Solarize 14.2.1 (14.2.1 x 001)

  Splash 14.2.1

  Spherize 14.2.1

  Sponge 14.2.1

  Sprayed strokes 14.2.1

  Stained glass 14.2.1

  Stamp 14.2.1

  SD 14.2.1 (14.2.1 x 001)

  STL 14.2.1 (14.2.1 x 001)

  14.2.1 Sumi-e

  14.2.1 summons (14.2.1 x 001)

  Targa 14.2.1

  Texture veneer 14.2.1

  14.2.1 tiles

  Torn edges 14.2.1

  14.2.1 twirl watch

  Draft 14.2.1

  Vanishing Point 14.2.1

  14.2.1 variance (14.2.1 x 001)

  14.2.1 variations (14.2.1 x 001)

  Viveza 2 2.1.11.216

  Water paper 14.2.1

  Watercolor 14.2.1

  Wave 14.2.1

  Wavefront | OBJ 14.2.1 (14.2.1 x 001)

  WIA support 14.2.1 (14.2.1 x 001)

  Wind 14.2.1

  Wireless Bitmap 14.2.1 (14.2.1 x 001)

  Zig - zag 14.2.1

  Plug-ins option and third parties:

  BackgroundFilter 2.2.11.216

  Camera Raw 8.3

  Camera Raw Filter 8.3

  Color Efex Pro 4 4.3.11.216

  Dfine 2 2.2.11.216

  FineStructuresFilter 2.2.11.216

  HDR Efex Pro 2 2.2.11.216

  HotPixelsFilter 2.2.11.216

  Merge HDR Efex Pro 2 2.2.11.216

  Nik selective collection tool 2.1.5.22621

  ShadowsFilter 2.2.11.216

  Sharpener Pro 3: (1) RAW Presharpener 3.1.11.216

  Sharpener Pro 3: output sharpener (2) 3.1.11.216

  Silver Efex Pro 2 2.2.11.216

  SkinFilter 2.2.11.216

  SkyFilter 2.2.11.216

  StrongNoiseFilter 2.2.11.216

  Plug-ins that could not load: NONE

  Flash:

  Kubota dashboard

  Mini Bridge

  Kuler

  Adobe Exchange

  Install TWAIN devices: NONE

  Increase your levels of Cache in Preferences > performance.  4 should be OK looking at your specs, but never 1

• Satellite M65-S9063 - vertical white lines appearing at the bottom of the screen!

  Hi all - ideas...

  Model M65-S9063 about 3 weeks ago a white vertical line appeared to the bottom of the screen, it's around a mil thick.

  Then yesterday a second is appeared, a little thinner this time. They are still there even after a reboot! It does not appear that any video is displayed as they are always white. I was wondering maybe graphics card? Or maybe the LCD itself?

  Has anyone seen this before?

  Thank you very much

  Hello!

  You simply determine the reason for this question. Connect an external monitor to the laptop and see what happens.
  If you see the same error on the external display, it s a map or graphic display driver problem. If you don t have this problem on the external screen, you must go to an authorized service provider to swap the internal display.

  If you use a driver display Toshiba not you must remove it and test it with Toshiba drivers.

  I hope I could help a bit.

  Good bye

• HP Officejet 4632 All in One – scanning with a vertical line through the document.

  Just bought the machine less than a month ago.  Faxes and prints fine and until last week was the sweep for our laptops beautifully... but now is scanning with a dark vertical line up and down the sheet about 1/3 in the document.  What is the cause and how can I "fix" it?

  Any suggestions?

  Thank you

  Hi Rohi63.

  I understand that you have a 4632 Officejet which becomes a vertical line what it is scanned. I'm sorry to hear that, but I'll do my best to help you.

  This seems not only to be the case when using the automatic document feeder, or the glass flat?

  Usually something like this is caused because there is something on the glass. If it only happens when you use the scanner, please get a lint cloth and some glass cleaner (Windex or water if nothing else is available) and wipe the entire surface of the glass for scanning. If this only happens when scanning via the charger, you will see there is a separate strip of glass on the left looking at the scan glass, and you can focus your cleaning there.

  If this does not resolve the issue please try the steps in cleaning several times, but if nothing seems to evolve, please make sure that the printer is connected directly to a wall outlet so that we know, that he has all the power it needs.

  Hope this helps, have a nice day!

• HP officejet Pro 8500 has: print image too large printer cuts the half page out

  My Hp Officejet Pro 8500 has is way big text/image printing and cutting half of the page. How can I fix?

  I've uninstalled and reinstalled the driver, I unplugged and re-plugged, I looked in the settings and do not see where I can change the print size. Any suggestions?

  Hi @lucky33,

  Thank you for visiting the Forums from the HP Support! I see when you print on your HP Officejet Pro 8500 a text is very large, so it prints on several pages. You have tried without success, some troubleshooting steps.

  You try to print a document or an element of a web page? What program or browser you use?

  If you are using a Windows operating system, please try the following:

  1. open an Internet Explorer browser, go to the far right click on the gear icon

  2. Select Print Preview

  3. now along the top, you will see an option to change the size of the page, please make sure that it is set to adjust or 100%.

  4. now, try a test page, the text is expanded?

  Now go ahead and run the HP Print and Scan Doctor:

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know the results.

• OfficeJet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

  From 23/10/2013, my HP Officejet Pro 8500 has in scan mode indicates "No computer detected" but print wireless without difficulty. I use a Mac Mini with OS10.7. The scan worked fine a few weeks ago. I suspect that the recent updates to Mac or HP caused this problem. All solutions?

  Hi barneyw,

  I want to help you with your problem of scanning. Follow the steps described in this document for a "no computer detected" Error Message is displayed during the scan.

  Let me know if this helped and feel free to contact me if you need further assistance.

  Thank you

• Purple vertical lines on all the pages of a book chapter?

  Aloha,

  I'm stumped on this one, I have a mac and I'm on Indesign Cs6. I created a new model for a chapter of a new book and 38 vertical purple lines appeared.  I tried to 'remove all grids' I can zoom out and move them to the top 10 in the centre but it's all in movement. I looked in preferences and even the editing of the page, and I have not found something that corresponds to that.  I read a few posts and tried to command + option + shift, but that did nothing.  Can someone help me on this one, it is a little to circumvent madenning.

  I took a screenshot, here's what it looks like.

  Mahalo and thank you,

  Rose

  It seems that you set up the page with a bunch of columns.

• Every page on my site has a clear red color that fills the area within the margins.  How to get rid of it?

  Every page on my site (not yet published) has a clear red color (maybe partially transparent red?) that fills the area within the margins.  My wife was working on a page, when it happened - they only thing she could think of was that she might have hit the 'function' button and the ' key (immediately to the left of the "Enter" button).  I've been playing with it and research online for the answer, but have failed so far.  Any ideas?  It's probably something CRAZY... stupid easy feeling.  (=) Thanks for any help you can give!

  

  Turn off network Overlay on the view menu.