HP 8620 printing images from Word
Just buying a 8620 new HP printer was a HP Officejet Pro 7590. Both printers were connected via ethernet, and everything has been installed correctly.
Discovered a problem with a Microsoft Word document that I created that contains only graphics. This printed document very well with my old HP printer, but with the new, even if the print preview, said that the provision was okay when I print the graphics were too large for the paper and were cut on the left side of each of them.
After a lot of trial and error, I discovered that I had put my display icon in Windows 7 to 125%. This doesn't seem to be a problem with the previous printer. As soon as I reset the display of the default icon of 100% all-over print very well.
I did not have this problem with any other programs Office seems to just have a problem with Word. Printing text works well with the two settings of the icon.
Don't understand why affecting the 125% desktop icons would print from Word output.
Anyone have any suggestions on how to fix this? I increased the size of the icons as to 100%, they are quite difficult for me to see, that's what happens with age.
I came to the conclusion that the problem I'm having with my printer is a HP software issue.
Maybe it's wishful thinking on my part, but I think that the only hope I have to solve this problem is if a new update is issued for this printer that solves the problem.
I do thank you for trying to resolve this matter and for your quick reply to my messages.
Right now I am cancel my request for help and hope for the best.
Tags: HP Printers
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Welcome to the HP Forums!
I see that your HP Photosmart 5520 is slowly printing from Word on Windows 8.1. I'm happy to help you with this printing problem!
For further testing, what happens when you print from Notepad?
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Another driver
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