HP 932C black cartridge stuck

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• New black cartridge do not align

  I have a HP laptop and my printer is a HP EnVY 4500 e-all-in-one-series.

  I installed a new black cartridge Ref. HP61. The printer will scan, but the alignment fails. This is a new printer. I had an old HP printer that does the same thing. That's why I bought thinking it was the HP ENVY printer.

  Thus, the new cartridge, new printer, same problem, will not align the scanned map.

  All answers >

  Hi @671,

  Welcome to the Forums of HP Support!

  I see that your new HP Envy 4500 printer is stuck on the alignment process. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how frustrated you must try to get the printer working, I will help the best I can.

  What looks like the alignment sheet?

  Missing colors?

  I would like to do a hard reset to see if that will solve the problem.

  • Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  • Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.
  • Remove and reinsert the ink cartridges.
  • Load white letters unused, plain or paper of A4 format with a brightness level of at least 85 on the set.

  If the problem persists, I would try the steps in this guide, an "alignment failed" Error Message is displayed on the control panel.

• Ink cartridge stuck?

  I have a HP F2180 Deskjet All In One Printer.

  I have replacement ink cartridges. (both compatible, I checked)

  However, I placed the black cartridge on the left compartment that should have been the color ink cartridge compartment.

  In addition, it is now stuck; probably because that I inserted while the printer is turned off.

  Is it possible to get the cartridge out, I can't go out?

  Hello

  Sorry to hear the problem with your all-in-one printer, HP Deskjet F2180.

  The only way to get the cartridge in the color slot is to raise the cartridge from the top, be careful not to damage the tongue made of plastic or other parts of the unit.

  In the attached picture you can see where the ink cartridge is striking and caught in the trap, you can insert the tip of a flat screwdriver and push the cartridge down while pulling with your fingers. Do not insert the screwdriver all the way or you can damage other parts.

  I hope this works!

• HP Envy 5530: I replaced the black cartridge in my printer. She refuses to print in black only now.

  I ran all the standard tests. Black printing will produce only on cartridge color if used singularly. Print heads have been cleaned. Printer has updated its auto preset and no analysis of a printed item will be printed nor will be a printed document or the other. All prints have tried so far were in black ink. All worked perfectly until the change of the ink cartridge. Replacement cartridge used was a standard 301 HP black cartridge.

  Try here.

  http://support.HP.com/us-en/product/HP-envy-5530-e-all-in-one-printer-series/5304881/model/5304882/document/c03765731/

  Let us know.

• Black cartridge does not print.

  Model HP6510.  Black cartridge will not print computer or copy.    A new cartridge has been installed, but it prints just blank or a very light blue.  Yes, it is installed correctly.  The other three colors work very well.  Any help?

  Hello westielover,

  Welcome to the Forums of HP Support! I see that you recently replaced the black cartridge and you get blank pages or a very pale blue text. To better help you can you please let me know the Exact modelof HP printer that you are using?

  Please start here: printer does not print black ink or color of ink or prints blank Pages

  Let me know the results if you always work in printing questions reply back.

  Thank you

• HP Deskjet D2460: Printer SOMETIMES prints wrong colors. New black cartridge prints SOMETIMES?

  The transition to Windows 10, I had problems with the printed colors.  Recently, I installed 2 new black cartridges and with each had the problem that it does not correctly print black.

  I did a test clean cartridge HP page and it was perfect. Next an Excel sheet printing showed only a few black and the other showed no black at all. (Note that the blue parts are out more purple than blue).

  Any help gratefully received.

  The test is probably print a black event, mixing colors to print a black like appearance. I left I have the link below for more in-depth information.

  Using ink in inkjet printers.

  I always suggest dialing the telephone support to see what can be offered in your case.

  Best wishes

• HP 56 black cartridge 3/4 full, will not print

  I just finished several rounds of print head cleaning on a HP 56 black cartridge, which, when I installed it, wouldn't print. It still does not work. When I go to the Toolbox of the HP Officejet 5500 series and click the estimated ink level, it indicates that the tank is at least 3/4 full. This cartridge was first opened earlier when I found the previous ink cartridge (having been informed by the printer the ink level is low). It turns out that there is still ink in the old cartridge, however, if I put the spare back cartridge in its original packing, after removing the orange tape and put the cartridge and packaging in a plastic bag. Is it possible to get this cartridge goes again?

  The printhead has dried up due to being exposed to the air with the Ribbon removed.  You might be able to recover by running up to three cycles of cleaning of the Toolbox.  If it does not then try to belittle the cartrdige nozzles in about 1 "of very hot water for 10 minutes.  Then, remove the cartrdige and wipe the contacts with a damp cloth cartrdige.  Gently pat dry the printhead on a damp cloth.  If you get a black streak and replace the cartridge in the printer and try again with the cleaning routine.

• Firefox 3.6.10 allow me to choose a black cartridge only printing one my HP Officejet 6500 (not wireless).

  Selector only black cartridge is not active.

  The problem is your printer:

  Also, I have the OfficeJet 6500 and had the same problem. Black text was printing with a mixture of colored inks rather than black ink, resulting a gray, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine was created for "any printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints black very well. I have a Mac running 10.4.11. I hope this helps.

• E-all-in-one printer, HP Deskjet 3520: HP Deskjet 3520 printer with black cartridge 364

  I tried to insert a 364 black cartridge in the printer. The 364XL black fits perfectly, but the 364 ordinary cartridge seems to be too narrow to fit.

  Am I stupid? Is there a technique for the Assembly of the 364 cartridge?

  Help please.

  The regular black cartridge must be installed in the center of the space, with an equal distance on each side.

  

  Additionally, make sure that you use the black cartridge 364 (with the symbol of the Pentagon) rather than the Photo-364 (with the butterfly or butterfly knot symbol).  The photos below show the 564 cartridge, but is the same for the 364.

  364 black cartridge has a Pentagon on the cartridge but a circle on the box...  The Photo cartridge has a butterfly on the cartridge and a camera on the box node.

  Figure: Ink cartridge Photo with the camera logo

• Printers HP 7525: printer 7525 HP black cartridge for first location

  I can't find a 'black' for the side cartridge far left slot (not the picture) to my printer without having to buy color cartridges too which I don't need.  HP 564 packaging said it fits the 7525 but it DOES NOT fit in the first place... it's TOO BIG. I bought one for $15, so I know not it does not fit and I've fulfilled my original with refill from Costco for $ 7 and that does not work either!   It shows that the cartridge is empty and he is not.  It's $40 to buy all color cartridges, which includes the small fitting cartridge.  All solutions other than the pit printer and buy a new one and not a HP one?  Someone managed to find the smallest 564 black cartridge that fits the HP 7525?

  The cartridge on the left side, the same size as the cartrdiges color, is the Photo, not the black cartridge cartridge.  You can buy it in the store or HP or others online.   The black cartridge is physically larger than the color or Photo cartridges.

  564 black cartridge has a Pentagon on the cartridge but a circle on the box...  The Photo cartridge has a butterfly on the cartridge and a camera on the box node.

  document here can help.   It is available in standard or Size XL.

  BTW, if a cartridge is filled he will continue to show as empty, unless the chip on the cartrdige is replaced or reprogrammed.  I suggest to take back to Costco for a refund, they did half the work.

  Figure: Ink cartridge Photo with the camera logo

• OfficeJet 4630: 4630 can print grayscale using only the black cartridge?

  I have purchased a printer 4630 and want to use it like I did my old PSC1350 - using only the black cartridge for all printing. I can't find any setting of grey for the 4630 that will allow for this. With the 1350, the grayscale setting would prevent any color ink cartridges is used, an unnecessary expense for printing in black on white paper.

  If there is no setting on the 4630 grey scale, can I be sure that black ink is used only for printing without color?

  Hello @clif9710!
  
  Thanks for posting on the HP Forums!

  Your printer Officejet 4630 should be able to print in gray scale and the options should be in the window of the printer printing preferences.  I was able to locate a document regarding the changing settings in windows 7 print.

  If you do not get the options to print in gray scale you will need to uninstall the HP software, including the old software, restart the computer and re-install the HP Officejet 4630 software again.

  To uninstall the software HP click here: uninstall the HP software

  To download the HP software, click here: driver and software Officejet 4630

  Another good thing about the Officejet 4630 is that it allows to print mode single cartridge.  cartridges for your printer built in print heads which means that it requires no 2 print cartridges.  If you never use the Tricolor cartridge or you are planning on printing in black, you can remove the Tricolor cartridge, put the cap of the cartridge down and close the lid.  The printer should now say "mode single cartridge printing.  Once the printer is closed upwards, you can send your print job and it will print using only the black cartridge one!

  Thanks again for posting on the forums of HP and post back and let me know how it goes!

• HP 6600: why can I not print with only black when I have only black cartridge in hp 6600 as hp 4500'?

  and he always says that color cartridges are leaking so I had to make one more only accepts black and I can not print with only black.

  How can I print with only black when I have the only black in the printer.

  Why only black does not work with the color cartridges.

  What is the error message you see with the color cartridges installed?

  HP and other printer manufacturers have technology another printer for different needs.  For ink jet printers:

  • Some have integrated into the ink cartridges print heads.  These printers can print generally with one or more of the colors completely empty, or even with color or black cartridges (but not both) removed. 5665 envy is an example.
  • Other printers have separate replaceable printheads and inks.  An example would be the printer Officejet Pro 8610.  In these printers print head can be replaced if they are damaged by running the printhead with colors off.  Some of these printers allow printing with a color, the other will not.  If the printer is run without ink in one or several colours, the printer may be damaged, but the user may be able to recover without having to send to the printer for the service.
  • Other printers have permanent print heads.  To run only those without little ink in all colours would risk causing damage to the print head because of clogs, air ingested in the printhead or grilled printhead resistances of shooting. The Officejet 6600 is an example of this type of printer. For printers with fixed print heads that could require the service to get the printer to print properly again when the ink is finally replaced.

  The document described here how the ink is used.  The document is written for inkjet printers HP the same principles apply to printers inkjet from other manufacturers.

  If you do ever print color laser printer would probably be a better choice.  If you occasionally print color but especially black a HPI printer as those in the first category above can be a good choice.

• Alarming low install black cartridge. Have already installed XL Black

  I have a Photosmart 7520. He still has the black ink cartridge "setup" and it is originally an alarm of ink - all others are XL cartridges and all have more than 75% ink remaining... I can just leave this empty niche or do I need a standard black cartridge to replace?

  Thank you...

  doc

  The Photosmart 7520 requires that all cartridges to be present.  You will need to replace the cartridge with the standard or replace size XL.  Don't forget to replace the Photo or black cartridge as explained in this document.

  564 black cartridge has a Pentagon on the cartridge but a circle on the box...  The Photo cartridge has a butterfly on the cartridge and a camera on the box.

  Figure 1: Cartridge with the logo of the camera

• choice of print from black cartridge

  I have a HP Photosmart of 7520... When I print from photoshop it automatically uses the black photo.  Most of the time I print things to change, and I really don't want to use my black photo just the regular black... HOW to do that?

  Thank you

  What operating system? Make sure that you select the appropriate media type - do not forget to select the paper if you are printing on plain paper.  If the driver is set for photo paper the standard black cartridge cannot be used to print black pigmented ink is not compatible with photo paper.

• Black cartridge HP PSC 950XI all-in-One HP 78XL mark stop error messages.

  Black cartridge HP PSC 950XI All - In - One HP 78XL mark stop error messages "" error: installed incorrect color cartridge ";" "" Install the color cartridge"and"install the color cartridge. I cleaned the contacts on the printer and cartridge and printhead. Cannot make it work.

  I've tried everything and still get error messages that continue to change so I can say that things are get cleaned but this cartridge is just not good. I ordered more than HP 78 and 78XL cartridge. If they show mistakes I'll let you know. Thanks for the suggestions, there was one that I had not tried before so I will certainly remember.