HP Envy 5530: I replaced the black cartridge in my printer. She refuses to print in black only now.

I ran all the standard tests. Black printing will produce only on cartridge color if used singularly. Print heads have been cleaned. Printer has updated its auto preset and no analysis of a printed item will be printed nor will be a printed document or the other. All prints have tried so far were in black ink. All worked perfectly until the change of the ink cartridge. Replacement cartridge used was a standard 301 HP black cartridge.

Try here.

http://support.HP.com/us-en/product/HP-envy-5530-e-all-in-one-printer-series/5304881/model/5304882/document/c03765731/

Let us know.

Tags: HP Printers

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