HP Bluetooth mouse Z8000 acting up on HP Stream 13 / 8.1 for Windows (64-bit)

HP product   H6J32AA #ABA

Both mouse Bluetooth Z8000 and 13 Stream Notebook PC HP bought new on Amazon.com November 2014.

Z8000 mouse disconnects randomly and/or start up the mouse, click Windows popups all over the screen. All the latest updates to Windows and HP latest drivers from the HP support for HP Stream 13 page have been installed.

For some reason, HP does not offer any what the mouse driver for the Z8000 on the technical support Web site, only a user manual.

Until I throw this HP Bluetooth mouse (reason why I bought it was to save an of only two USB 2.0 ports on the PC stream) and install a USB wireless mouse I have will welcome suggestions having removed & reinstalled the mouse Z8000 and travel all various Bluetooth driver update options in the Windows Device Manager, all to nothing does not.

Only reliable to reactivate this Z8000 whenever he leaves is to run through the Show Bluetooth devices/Add... (if nec) menu offered by the Windows task bar Bluetooth icon, but it's a royal pain and I'm about to give up the Z8000.

TIA,

daibak

After having successfully used a clean install, bare metal of 64-bit Windows 10 Home (after a free update of Windows 8.1 home completed early August 2015) on my laptop HP Stream 13, I decided to dig this Z8000 HP Bluetooth Mouse, who had never worked properly, either with W8.1 or the upgrade on Windows 10 Home site despite the latest driver.

To my surprise - in this new 'no - HP Support Assistant"(not installed), totally clean-install W10 home environment - Device Manager Manual updated W10 by letting MICROSOFT download and install the Realtek Bluetooth 4.0 card now has this Z8000 works perfectly on this HP Stream 13 for the first time since bought end of 2014.

Realtek Bluetooth 4.0 adapter properties listed:

Driver provider Realtek Semiconductor Corp.

Driver date 05/08/2015

Drive, Version 1.3.875.3

There are now five items listed in the device under Bluetooth, including HP Z8000 Manager mouse

I hope this help any with a clean bare metal install 64-bit Windows 10 home running on a HP 13 Stream because it frees up one of the two USB 2.0 ports that I used for a Logitech M705 wireless mouse. Z8000 is now a pleasure to use!

daibak

Tags: Notebooks

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