HP Color LaserJet CP2025 is listed as offline
Our HP Color LaserJet CP2025 was purchased in mid-November 2011 and worked well since then. I have set up with a static IP address and nobody had connection problems or printing until yesterday. All of a sudden the printer is listed as offline for everyone. A restart of the printer will sometimes allow a print job, and then back to offline. Any time it's connected via USB, it works like a charm. I uninstalled and reinstalled the driver/printer, I updated the firmware, I ran the utility HP diagnostic print and it says all is well, I have it plugged into the various switches and none of them work. I'm lost and ideas. Any help?
I'm currently running Vista Ultimate 64-bit, but it did appear as offline on the XP and 7 computers as well.
I thought about it. I put a static IP address on the printer but no has not store the IP for it on my DHCP server has someone else take the address. As soon as I changed the IP address, it was working fine.
Tags: HP Printers
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I came across your post about the color printing problem and wanted to answer to help with my suggestions. Please see the guide below to resolve this issue.
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Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.
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