Similar Questions

• color laserjet mfp m177fw pro: for the installation of the software in the system.

  Just bought the printer color hp laserjet pro printer mfp m177fw, obtained recently added in the system, printing normally, no problem with that.

  However, when I tried to install the software (such as the scanner and along other software) from the CD, their appears. He stopped on the first stage, when the status of the installation up to 75% and saying "there are a problem for the software being installed in the system, please restart and try again". I have tried several times, but did not work.

  Then I tried on another computor, it works!

  So why is it? all the solutions for the problem? or I have to change a new operating system?

  Thank you very much for your help!

  Hi @Hayababy,

  I see that you have any problems, install the printer on the computer. I will definitely do my best to help you.

  When do you receive the error, before connecting the USB cable or when connecting it or after?

  Probably something is interfering with the installation. I have provided a few steps to try.

  Perform a clean boot on the computer and disable the Antivirus software. How to perform a clean boot in Windows.

  Then run the installation.

  If the error is after you have connected the USB cable, please follow these steps:

  Immediately after connecting the USB cable, follow the steps in this document to update the drivers so that's not new error. A fatal error during Installation of the software. Then the installation should continue.

  How is the printer connected? (USB, Ethernet, WiFi)

  If you appreciate my efforts, please click on the button below the thumbs up. Thank you.

• Color Laserjet MFP M277dw Pro: Reset the Laserjet Pro MFP M277dw admin password

  Hey.

  I just bought a printer Laserjet Pro M277dw for use in the home. Most of the functions are now running. But when I tried to config 'scan to email' I've been invited to a password. Same thing happens when I try to access the settings. The password only I got was when I was turning off / disable fax settings. Now this work is not password... (password was only 8 digits)

  How can I reset/change password admin on my printer?

  Concerning

  Jonas

  Hey @Jonas1,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that your MFP LaserJet Pro M277 dw printer has a password admin on it and you want to remove it. I can help you with that.

  I will send you a private message with directions on how to perform a factory reset on the printer. You should see arriving shortly.

  Please let me know if this resolves your problems or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• Color LaserJet MFP M476 Pro: Scan to network folder

  Finally decided to try to set up the scan to a folder again... but run into the same issues as before... invalid name and password

  The printers and mac are on the same wireless network and have no problem printing.

  Using Macbook Pro running El Capitan 10.11.6 - has only one user on mac... Bob

  Not yet completed:

  Folder created under users\Bob\Scan

  Went to the settings and turned on file sharing and add the Scan file to the list of shared folders and make sure "Bob" is listed as a user with read/write privileges.

  Page web accessible to 192.1.168.88 printer

  Selected scan / file Configuration of the network

  inpu the following parameters

  Display name - Scan

  Network path - \\192.168.1.94\Scan (confirmed this ip address is the ip address for the mac)

  User name - Bob

  PW - same as the one used to log for Mac (verified by up to 30 times!)

  Continually get "user name or password is incorrect. Make sure that the user name and password are correct"

  Any suggestions?

  Hello

  As long as you enable sharing of Windows files for the user the pritner will not be able to connect because it only supports SMB.

  By testing, I see the user as available for selection Although SMB is off...

  By searching online, I do not see messages indicating you will not be able to set in Windwos God file for the password iCloud user, may it be linked? :

  https://discussions.Apple.com/thread/6708192?start=0 & tstart = 0

  You can try creating a new user account and set it for this purpose (you won't even need this user to login, just set it to the printer while offering both users access to that folder, then you can continue to use your current users).

  Another thread indicate that change the password solved the problem:

  https://discussions.Apple.com/thread/6629743?start=0 & tstart = 0

  For any other questions, I suggest to start a thread at Apple Support communities, as long as you won't solve this problem, the printer won't be able to connect.

  Please let me know any progress,

  Shlomi

• Color Laserjet MFP M277dw Pro: Is the M277dw LJ a regular laser printer (non - led)?

  Many of you probably know that there are LED printers. They use an array of LEDs to boost the drum. Usually, they are more compact than laser printers. Given that HP is touted jetintelligance and small printers LJ, I wondered if they switched to LEDs of lasers. If anyone has any information on the M277dw in laser printer, rather than to a LED printer (or), please let me know.

  Thank you

  themavery

  As far as I know, hp uses only the laser/scanner technology.  Okidata and Xerox are known for LED technology.

• scan to email on Color LaserJet MFP M177fw Pro

  I'm trying to download the printable 'Scan to Email' on my Color LaserJet MFP M177fw Pro, but he continues to throw an error?

  When I bought the printer (yesterday), I was told that I could put up to Scan in a document and have it automatically send as an e-mail message to a recipient.  How to achieve this?

  Thank you!

  Hi grahammccarthy,

  Welcome to the HP Support forums.  I understand that you want to know how to scan to email using your printer Laserjet Pro MFP M177fw.

  You don't mention the operating system that you use, so I've included links to all the operating systems supported on the way to analyze.  There is a section called "How to scan with HP software" and there you can find a subsection entitled "How to scan to email.  It is in the subsection, you will find the instructions you need to follow to be able to scan to email.

  How to perform a scan: Windows XP

  How to perform a scan: Windows Vista

  How to perform a scan: Windows 7

  How to perform a scan: Windows 8

  How to perform a scan: OS X v10.8

  How to perform a scan: OS X v10.9

• Color LaserJet MFP M177fw Pro: Scan to Mac with Color LaserJet MFP M177fw Pro

  I bought and the latest drivers from hp installation a HP Color LaserJet Pro MFP M177fw. are downloaded and installed.

  I have a Mac and you connect wirelessly to the printer, which works very well. The Mac runs Yosemite 10.10.3

  My question is the digitization. There is no option for scanning anywhere, not on the small screen of the printer not on the usefulness of the printer or any where.

  Summer spend hours online to find an answer and is now well bored.

  I have already reset the disc printing, verified and repaired systems. Can not scan even with the options offered on the forums of hp using Apple caprure or preview. It seems that all these options include versions of OS X prior to Yosemite?

  I buy a multifunction printer that is not scan? I said to the saleswoman that I need a printer that can scan and airprint...

  Is it possible to scan to a mac at all with this printer? Any help?

  Hi @sa9494,

  I see that you have problems with scanning. I will definitely do my best to help you.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Color LaserJet MFP M177fw Pro)

  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Here is a screenshot of what it should look like. You have the scanning through top tab?

  

  I have also included a document for HP printers - scan with HP Software in OS X v10.10 Yosemite.

  Scanning ports is not open on the router to the origin of this problem. You can contact the router company to verify and to open these ports 9220/9500/427 on the router.

  Connect the printer with the USB cable, to see if you have the same results.

  Let me know.

  If you appreciate my efforts, please click on the "Thumbs up" button below.
  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• Color LaserJet MFP M177fw Pro: Color LaserJet MFP M177fw Pro

  I have Color LaserJet MFP M177fw Pro and it is stuck on print fax. I restart the printer and print the fax even. I found a post and supposed to go ware closes so I did. Printer is returned to normal. Got another fax and the printer to print fax. I tried firmware ubgrade once again without help. Toolbox program HP device says 'Printing Fax Page 1'

  Also I can't receive any new faxes and print to the device.

  Hi @DDTKS.

  Welcome to the FOrums of HP's Support. I understand that your Laserjet M177fw is stuck to print a fax. I would like to help.

  I sent you the steps to perform initialization of the NVRAM via private message.

  If you are unfamiliar with the operation of the function of private messages of the Forum, this posthas instructions.

• Color LaserJet MFP M177FW Pro: 126 a Toner can be used with Color LaserJet Pro MFP M177FW?

  I recently bought a Color LaserJet MFP M177FW Pro and still have 126 a toner cartridges (magenta, cyan and yellow) for my LaserJet MFP M175 precedent. I can use them rather than the cartridges of 130a recommended?

  Hello

  Only 3 printers can use HP 126 has:

  http://WWW8.HP.com/us/en/products/OAS/product-detail.html?OID=4148379#! tab = compatible_hosts

  Kind regards.

• Color LaserJet MFP M277dw Pro: MFP M277dw unable to connect to wifi

  I just bought the Color LaserJet MFP M277dw Pro, and I can't connect to wifi. I have it connected via a USB cable and it works fine, it's just that I can't seem to connect to my wifi. The wifi seems fine, just connect my existing devices right (MacBook, iPhone, iPad). It finds the network, but it seems to expire when I put the password to connect.

  Hi @StephanieB2,

  Welcome to the Forums of HP Support! I understand that you are having problems with the networking of the printer. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It's really weird that the printer is expire when you put the network password.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  You can also configure the printer on the wireless network, thanks to the Wi - Fi Direct connection.

  Tap the icon on the screen of the printer wireless.

  Select the Wi - Fi Direct connection.

  Turn it on, if it isn't already, and if there is a code it marks down.

  Then on the Mac, go to the airport icon and connect to the network printer. (Direct 69 HP Laserjet M277)

  If requested a code or password, put the one you noted.

  Then open Safari and type 192.168.223.1.

  He will be responsible: the printer Web server integrated.

  Click the network tab.

  On the left side of the window, select Wireless Network Configuration and fill your information.

  Apply the settings.

  Can connect you to your network.

  Then add the printer.

  Click on the Apple menu, click System Preferences.
  Scanners & printers, then click the plus sign +.

  Select the printer in the list.

  Select your printer from the drop-down and click on the Add button.

  Test the printer.

  If there is anything else I can help you, let me know. Thank you.

• LaserJet MFP M277dw Pro: Windows installs its own printer driver after failure of wireless printer, print

  It is a problem really bizzare, I will try to explain as clearly as possible what happened:

  • I have 277dw LaserJet MFP Pro, which is connected to my PC via wireless network. I installed the drivers from HP and everything worked as a watch movement - printing and scanning.
  • Yesterday, the power is out for about 30 minutes. Computer stayed on thanks to UPS, but the printer power loss.
  • Once the power was restored to the printer, printer initialized and I was able to access his page of HTTP status without problems. All the parameters of the printer has persisted. Same IP address. Printer all self-tests pass. However, I have lost the ability to print (printer shows more as an option in the print dialog boxes). Scanner works as usual, save the scan to a network folder.
  • The State of device HP icon has disappeared from the taskbar.
  • A bunch of new entries titled "NPIF7BB8E (MP Color LaserJet MFP M277dw)" appears in the Device Manager. This 'new' device appears in the Device Manager 5 times under different categories of devices (see attached screenshot). In the Event Viewer, I discovered that Windows installed for this device right when the power has been restored to the printer.
  • Under control panel-> hardware and sound-> devices and printers, all devices installed by HP are grayed out and their status is not connected.
  • Restarting the computer does not resolve this issue.

  Anyone have any ideas on what is happening here? It's the second time this has happened - I was able to fix the first time by reinstalling the printer drivers. However, I don't want to have to do every time the failure. This looks like a bug in Windows or the drivers.

  Thank you!

  

  Hello

  Most likely your operating system is set to automatically install the drivers, when the lost connection the WPS driver build has been added.

  Try these steps and check if that helps:

  1. In Control Panel, select network and Internet.
  2. Open the network and sharing Center.
  3. Search your active network profile, it appears just below the name of the network (for example Private Network, work network)
  4. The side pane select change advanced sharing settings.
  5. In the profile category, uncheck 'automatically enable the configuration of the connected network devices '.
  6. Click on save to confirm.
  7. Devices and printers remove any element M277 printer), as well as Device Manager (remove the two original HP or WPS item, you should see is no longer the M277.)
  8. Once select start > all Apps > HP > HP Laserjet M277 and select the shortcut to reconfigure the device, it can appear as the printer software installation & connect a new printer, etc.

  Hope that helps,

  Shlomi

• App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  After upgrade 'OS X El Capitan' to "macOS Sierra" window only empty "App store" and page "Safari" made its appearance, no error message shows. store "iTunes" and "Dictionary" does not connect too.

  But Google chrome works well.

  So have you tried the next steps in your original post that Safari does not work after installing macOS Sierra:

  (1) x OS: "Unable to connect" or "unable to connect to the App Store. An internet connection is required"- Apple Support

  2) Advanced the steps to correct the problems with the iTunes Store - Apple Support connection

• Color LaserJet MFP M477fdn Pro: M477 Software Installation fails at 99%

  Like others who have posted here, I have been unable to get the printer software to complete the installation. The printer is a Color LaserJet Pro MFP M477fdn, 3 months. I'm trying to install the software on a new workstation HP Z240 performing Windows 10 (64-bit). The connection is via USB cable. The printer and the software have been previously used with a Windows 7 machine without problem.

  I tried, repeatedly, to install the software from the disc supplied with the printer and also a 126.6 mb download HP Color LaserJet MFP printer M477 Pro series full software and drivers. The results are the same with a source - installation apparently progresses up to connect it the indicator product of progression from screen reached 99%, how it gives an error message "a Setup operation took too long to run. It is a fatal error, preventing the use of the product. Restart your computer and run this installer again. If the problem persists, please visit the web site of product support for your product. "It takes about 20 minutes for the phase of installation to go from 0 to 99%, and then later hooked up to 99% for 2-5 minutes, the error message is displayed.

  I am able to print to this printer, but at least do not have the ability to scan from the computer there is no indication that the I.R.I.S. OCR software is installed.

  I had care of do not connect USB until you are educated.

  I tried repeating the installation without uninstalling first and get the same result.

  I used the uninstall contained the disk feature, and have deleted the printer to the computer using the Panel between the installation attempts.

  I tried to do a right click to run the installer as administrator and get the same result.

  I tried to install after clean boots with turned off Windows Firewall and all functions of the software Norton Internet Security including its function of firewall turned off.

  The event viewer displays none error entry at all and no entry identifies HP as the source of an event.

  I tried to connect via USB 2.0 and 3.0 ports.

  I cleaned recycle them and temporary folders.

  I have updated the firmware of the printer to the 20160331 version.

  Printed printer configuration report will not display any errors, nor that the printer itself indicates something is wrong and confirms the update of the firmware.

  I deselected the optional software, the devices experience HP and I.R.I.S. OCR, trying to install only the required files two more program scanning HP.

  Thanks for any help solving this.

  I think I understood the question, 10 windows installs its own driver, and the installation program expects the hp driver to install.

  DO this FOR THE HP INSTALLER PROCESS (when the percentage meter goes)

  1. go into the Device Manager and find the printer in the list of devices

  2. right click on the printer and select "Update Driver software"

  3. click on "Browse my computer for driver software".

  4. choose "Let Me pick one...» »

  5. Select the named driver: HP Color LaserJet MFP M477 PCL-6 Pro (make sure it's one with a dash between the pcl and 6!)

  6. click next and back to the installation of hp box and must now see the printer and continue the installation.

  -Alex

• Color Laserjet MFP M277DW Pro: scan to pdf corrupted

  I use Nitro PDF, and every time that I scan to PDF it is said the first page was damaged and has been repaired.   But it is empty, no content on page 1. This will happen if I use the shipper of record or the screen.  I just bought a new laptop, and there was this problem on my old laptop as well.  Scan to JPEG works but then have to take the extra step to convert the JPEG to PDF and it's a hassle.  Why the first page is always corrupt?

  Hello

  Do you have installled of Adobe Reader on your PC? (even if not used as the default viewer)?

  As you can find the system requirements below, it is part of the configuration required to make full use of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04515051/

  Try to install it starting from the following link, then try to scan the image:

  http://get.Adobe.com/reader/

  Now try to open the file with Nitro PDF, if the same persists check if you can see a difference with Adobe Reader.

  Shlomi

• Unable to Scan to the computer after downloading macOS Sierra. Is this a software problem?

  How can I scan from HP Envy 4500 to computer after downloading macOS Sierra?

  Hello wdemetris,

  Thanks for asking for scanning helps here in the Apple Support communities. I understand how it is important to have access to your scanner and am happy to offer help for this.

  As a precaution, we always recommend that you have backups to make sure that all your data is safe. You can perform a backup using Time Machine and an external hard drive. Use this article to help make a backup of your Mac: use Time Machine to back up or restore your Mac.

  Then, in accordance with article help: printer and scanner for Sierra, El Capitan, Yosemite, and the Mavericks macOS software, the HP Envy 4500 e-all-in-one is supported for printing and scanning. The drivers must be installed, but if not, if it please go to the App Store and check the updates tab to see if there are updates for HP. If there is, please install.

  If you have only general questions about how to get your updated scanner in place or how to scan pictures, please check out these two articles: macOS Sierra: implement a scanner & macOS Sierra: scan images or documents. If everything is configured correctly and you still have problems scanning, please visit this help article: macOS Sierra: scanning troubleshooting.

  Thanks again and have a great rest of your day.